Partner Specialist

6 months ago

Toronto, Canada CDW Full time

Sales jobs can be rewarding and exciting. Technology sales jobs with CDW can be doubly so as we are the technology experts Canadian companies turn to most to solve all their IT needs. An innovative Fortune 200 leader, we believe in building meaningful and trusted customer relationships through innovative technology solutions and the dedicated efforts and talents of our IT Sales Representatives and Partner Success Specialists.

The CDW Partner Specialist position is focused on supporting CDW Account Managers with technical presales questions on a specific assigned vendor partner while conducting proactive activities to increase sales. Partner Specialists will have direct day-to-day contact with CDW Account Managers and engagement with customers. The Partner Specialist role is also responsible for educating Account Managers on the technologies and resources available to them for their assigned vendor partner.

**What you'll do**:

- Responsible for answering presales technical questions relating to their assigned partner or category
- Responsible for reviewing quotes and orders to minimize RMAs and identify potential add-on opportunities.
- Educating account managers on the products and resources to help them become as self-sufficient as possible in regard to the product and product offerings.
- Identify tools for increasing CDW Account Manager productivity.
- Obtain relevant industry certifications and attend approved outside trainings as required
- Daily tracking of interactions with Account Managers, trainings and other job-related activities.
- Conduct conference calls and customer presentations as necessary.
- Work with other departments at CDW to further relationships with customers, CDW, Partners, and Account Managers.
- Assist assigned Partners with internal marketing efforts at CDW designed to increase sales.
- Concentrate on certain areas of technology driven by partner focus or company technology objectives.

**What you'll need to succeed**:
**Must-have**:

- 4-year college degree or 2 years industry experience in a pre-sales consultation role.
- 2+ years' experience in IT Channel Sales.
- Strong passion and eagerness for learning and teaching others
- Pipeline tracking and management
- Outgoing personality
- Customer Focus and Service minded
- Ability to think creatively and come up with proactive ideas that will increase sales.
- Must be able to communicate effectively and in a constructive manner with management, peers and coworkers.
- Proven group presentations skills.
- Motivated and self-starting.
- Strong problem-solving skills
- Team Player and time management
- Concentrate on certain areas of technology driven by partner focus or company technology objectives

**Nice-to-have**:

- Experience in technology sales
- Knowledge of Samsung Client Portfolio.
- Experience working in a fast-paced work environment

**Who we are**:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations in Canada, the United States, and the United Kingdom. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

**What you can expect from us: Culture, coworkers, careers.**
CDW is not only the People Who Get IT, but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self-and your best ideas-to CDW. Because diverse perspectives bring forth better problem solving-and better solutions for our customers on a rapidly evolving technology landscape.

The well-being of our employees is essential to us. CDW offers a comprehensive benefits package, which includes health, dental and vision coverage, coworker stock purchase program, paid vacation time and sick days, RRSP/DPSP and DPSP match, tuition reimbursement, coworker discounts and other generous perks.

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