Visitor Experience, Agent

2 weeks ago


Montréal, Canada MUSEE McCORD STEWART Full time

**Canada Summer Jobs**

The Communications, Marketing and Visitor Experience Department is looking to hire young people to help with various marketing tasks throughout the Museum. The visitors plays an essential role in the heart of the Museum and we have a responsibility to listen to our customers. The Visitor Experience agent will be responsible for taking feedback of visitors through various surveys.

**Duties and Responsibilities**

Reporting to the Head, Marketing and Visitor Experience, the agents will have the following tasks:

- Conduct multiple visitor experience surveys on a rotating basis
- Be able to meet weekly survey goals
- Surveys are conducted inside the Museum's public spaces and outside of the Museum
- Work outdoors (20% to 40% of the time), rain or shine
- Make phone calls to potential clients to promote the Museum's membership services and those of the McCord Museum Foundation
- Compile attendance statistics for our off-site activities.

**Employment Conditions**
- Temporary summer student employment; 35 hours per week
- Must be available on week-days, Wednesday evenings and weekends
- Salary of $15,75 per hour
- Duties begin June 25 and end August 16, 2024 for the first term

**Qualifications and Profile Required**
- Student in a post-secondary program (history, art, museology, marketing, tourism)
- Previous customer service experience (survey experience an asset)
- Ability to communicate fluently in French and English and enjoy talking to visitors;
- Be comfortable approaching visitors inside the Museum, but also in our off-site
- Demonstrate energy, courtesy and ease with the public
- Comfortable using digital devices;
- Organized and resourceful;
- Interest in culture and sustainable development.


  • Leasing Agent

    4 weeks ago


    Montréal, Canada Carangelo Management Full time

    Rental Agent/Leasing Manager: Carangelo Management is currently seeking a rental agent to join their team! We are a dynamic team of professionals who each possess unique skills and provide value to our clients. Currently servicing Montreal and its surrounding areas, and constantly expanding our territory. Our business allows for flexible work schedules, and...


  • Montréal, Canada Innovaderm Research Full time

    **Administrative Agent** **** The Administrative Agent mainly takes part in the management of reception and provide administrative support for the whole organization. **This role will be perfect for you if**: - You have an interest in clinical research and administration - You are detail oriented - You want to work in a collaborative...


  • Montréal, Canada GLS Canada Full time

    Nous sommes présentement à la recherche d’un(e) agent(e) expérience client. **_ S'il vous plait, veuillez nous envoyer votre C.V en anglais._** **Numéro de l’affichage**:MTL_SAC_2023 **Horaire de travail**:Lundi au vendredi de 9:00 am à 18:00 pm **Contrat**:Temps plein, permanent, télétravail **Salaire**:20,50 $/h **Adresse du lieu de...


  • Montréal, Canada GLS Canada Full time

    We are currently looking for a Customer Experience Agent **Job ID**:MTL _SAC_2023 **Schedule**:Monday to Friday from 9:00 am to 6:00 pm **Contract**:Full-time, permanent, Work from home **Salary**:$20.50 per hour **Workplace address**: 10 500 avenue Ryan, Dorval, H9P 2T7 (Remote) - _Three-week paid training at our Dorval terminal_ - _All the equipment...


  • Montréal, Canada DeSerres (head office) Full time

    Join us at DeSerres and let your listening skills, proactivity and interpersonal skills enrich our customer service and experience team. **What we offer**: - 36-hour work week ; - 3 weeks vacation after 1 year of service ; - 5 days flexible leave; - Summer hours; - Group insurance paid partly by employer; - REED/RPDB; - Hybrid work (3 days a week...


  • Montréal, Canada Les YMCA du Québec Full time

    **POSITION OVERVIEW** The YMCA of Quebec is looking for a talented and motivated person to fill a position of customer service and sales representative. Inspired by the challenge of customer service and sales, able to identify the needs of the customer through active listening, the chosen person will have to make sure to optimize the customer experience of...


  • Montréal, Canada Intelcom Full time

    Ride the next mile with us! - At Intelcom, the customer experience is at the heart of our DNA. As a Bilingual Customer Experience Center Agent, you will be responsible for answering phone calls from our business partners and customers with the goal of listening, understanding and resolving issues in a timely manner. You will have the chance to evolve within...

  • Advisory Agent

    5 days ago


    Montréal, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...

  • Advisory Agent

    4 weeks ago


    Montréal, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...

  • Advisory Agent

    5 days ago


    Montréal, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...

  • Advisory Agent

    4 weeks ago


    Montréal, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...

  • Advisory Agent

    4 weeks ago


    Montréal, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...

  • Advisory Agent

    4 weeks ago


    Montréal, Canada Desjardins Full time

    The work mode arrangement for the position is full-time on site As a member and client experience advisory agent, at Caisse Desjardins de Rivière-des-Prairies , you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them...

  • Advisory Agent

    5 days ago


    Montréal, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...

  • Advisory Agent

    5 days ago


    Montréal, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...

  • Advisory Agent

    4 weeks ago


    Montréal, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...

  • Advisory Agent

    4 weeks ago


    Montréal, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...


  • Montréal, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...


  • Montréal, Canada Desjardins Full time

    At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...

  • Lead Agent

    4 weeks ago


    Montréal, Canada Vacances Air Canada Air Canada Vacations Full time

    Provide technical support to the call center agents. Guide the reservations staff in maintaining a high level of customer service. Assist and support the Supervisor in the daily activities. **RESPONSIBILITIES**: - Assist the call center agents by providing technical support during their daily activities; - Provide guidance and assistance to the call center...