Logistics Coordinator

3 weeks ago

Edmonton, Canada Executive Flight Centre Group Ltd Full time

Executive Flight Centre Aviation (EFC) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC offers a diverse range of aviation services to meet the needs of airports and aerodromes. Our vision is to provide first class services to all customers in the aviation industry by focusing on safety, quality, and customer service.

EFC is committed to creating and sustaining an inclusive and diverse work environment, while upholding the principles of employment equity. Your participation in this important process is greatly appreciated. We encourage applicants to self‐identify as a member of one or more of the employment equity designated groups - Women, Aboriginal peoples, Persons with Disabilities and/or Members of Visible Minorities. The information collected will be used solely to carry out our obligations under the federal Employment Equity Act.
- Friday 12:00 to 21:00
- Saturday 09:00 to 21:00
- Sunday 09:00 to 21:00

Description:
The Logistics Coordinator is responsible for the coordination and performance of the logistics department. This includes being the first point of contact for logistics, providing assistance with planning, maintaining systems; maintaining and exceeding customer expectations. The Logistics Coordinator will assist with quality assurance and work to ensure a safe and orderly workplace.

**Responsibilities**:

- Develop and direct logístical processes and establish ongoing improvement plans.
- Create, monitor, and report weekly and monthly logistics key performance indicators.
- Maintain a flight watch system in order to monitor a flight’s progress.
- When needed provide operation information.
- Maintain strong knowledge of all areas of emergency procedures including alerting procedures.
- Assist with Customer Service Agent duties, as required.
- Provide flight information to crews and 3rd party companies.
- Maintain all appropriate files and ensure they are kept current.
- Assist and coordinate the execution of logistics plans.
- Provide program plans and analysis creating comprehensive data analysis.
- Assist in conducting profit and loss management for the Company’s logistics function and managing the logistics budget.
- Communicate Company safety policies in accordance with applicable federal safety standards and local laws.
- Act as a point of contact to external groups including handling complaints.
- General duties such as billing and rate quotation.
- Build and maintain positive relationships with customers and external agencies through respectful communication.
- Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment.
- Ensure exceptional, courteous, and respectful customer service.
- Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives.
- Perform any other duties as required.

Qualifications and Experience:

- Minimum two years of direct work experience in logistics or aviation.
- Direct working knowledge of operations in an airport facility.
- Strong knowledge of the aviation industry.
- Proficient with Microsoft Office products, including Excel, Word, and PowerPoint.
- Experience in managing third-party logistics providers.
- Solid project management skills are essential.
- Excellent interpersonal and communication skills.
- Excellent analytical and problem-solving skills.
- Good financial and business awareness.
- Strong written and verbal skills to communicate with all levels within the organization including the executive team.
- Strong quantitative and critical thinking skills.
- Able to obtain a radio operators certificate.
- Strong customer service orientation.
- Understanding of ramp and fuelling procedures is an asset.
- Able to work shift work.
- Professional, punctual, meticulous, and diligent.
- Able to work collaboratively as a productive member of the EFC Team.

What EFC can Offer?
- Competitive compensation
- A fun and exciting working environment.
- A job that keeps you active and engaged.
- Extended Health and Dental Benefits for Full-Time Employees with mínimal premiums.
- Group Retirement Plan including Deferred Profit-Sharing Plan (DPSP) and a Group RRSP for Full Time Employees.
- A discretionary bonus program based on over all company performance.
- An incredible work environment focused on hard work, fun and celebrating our successes.
- Career advancement opportunities in a variety of industries through the EFC Group of companies which include Aviation, Cargo, Operations, Construction, Facility Maintenance, Leasing, Administration, Heavy Duty Mechanic, Sales, Accounting, Human Resources, Safety, Training.

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