Intake Worker

2 weeks ago

Toronto, Canada The Salvation Army: Homestead - The Alice M. Walter House Full time

**RESPONSIBILITIES**:

- To conduct all pre-admission interviews from a trauma Informed perspective
- To conduct a weekly orientation/information session with potential clients
- To respond to telephone inquiries in a timely manner
- To supervise placement of clients in rooms
- To maintain files of all admissions, inquiries and refusals
- To ensure that clients are adequately oriented to the Homestead and its program
- To ensure that the room roster is maintained and updated regularly as required
- To establish and maintain a computerized client information data base
- To communicate and build relationships with outside agencies
- To serve on outside committees as appointed
- To keep Connex informed weekly regarding availability of beds
- To participate in all staff meetings by attendance and giving input for improvement of program and operation
- To conduct a weekly in-house orientation with assessment clients
- To participate in regular direct supervision with immediate supervisor
- To represent the Salvation Army & Homestead Addiction Services in a professional manner at all times
- To participate in staff development as required
- To prepare monthly statistical reports
- To lead weekly pre-treatment groups
- To undertake other duties as assigned
- Willingness to drive as required

**QUALIFICATIONS AND DEMONSTRATED ABILITIES**:

- Undergraduate degree or diploma from a recognized institution (in one of the Human Services professions) potential to enter a Provincially Regulated College
- Minimum 3 years’ experience
- Understanding of the continuum of addiction
- Knowledge and experience in substance abuse counselling interventions / treatment models
- Knowledge and experience with ADAT assessments (or GAIN Q3 Tool)
- Knowledge and experience with concurrent disorders
- Knowledge and experience in assessments, individual and group counselling and case management
- Knowledge of culturally competent practices
- Knowledge and experience with data management systems, particularly Catalyst
- Understanding of trauma in relation to substance abuse
- The ability to work individually and as part of a team
- The ability to work collaboratively with community partners
- The ability to maintain client records / files according to agency standards
- Demonstrated ability to meet deadlines
- Demonstrated ability and commitment to team work
- Self-motivated and able to motivate others
- Strong and positive verbal and written communication in English and organizational skills
- Proficiency in Microsoft Office products (excel, word, PowerPoint)
- Provide a successful vulnerable sector screen and criminal record check as per Salvation Army Policies and Procedures

**KNOWLEDGE, EXPERIENCE OR TRAINING IN**:

- Relapse prevention
- CBT, MI, Strength based Approach and Trauma Informed Practices
- Crisis intervention
- Pharmacology
- Harm Reduction Strategies, Resources and Risk Management
- Client Assessment and Discharge Planning
- Networking, Referrals and strong knowledge of resources
- Understanding and appreciation of Diverse populations
- Awareness and experience with marginalized and vulnerable populations
- Outcome measurements
- Basic First Aid/CPR Certification
- Proficient in English language
- Knowledge of second language an asset

**HOURS: 40 Hours per week, flexibility to work late one evening per week**

**Wage is as per CBA - position is a unionized role**

**Rotating On Call responsibilities**

**The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.**

**Salary**: $20.82 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- social services: 3 years (preferred)

Work Location: In person

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