Intake Counsellor

2 weeks ago

Toronto, Canada COSTI Immigrant Services Full time

**Duties**:

- Assesses clients' needs in regards to initial settlement issues.
- Conducts GAR (Government Assisted Refugees) Clients Intake.
- Refers client to other agencies or in-house for further counselling.
- Develops short term and long-term case management counselling services.
- Registers clients into various programs and activities offered onsite and offsite.
- Liaises with other agencies and organizations regarding services for clients.
- Conducts Community Mapping and escorts (TTC, walking etc.) client groups for area tours.
- Assists in helping clients set priorities. Follows up on their progress.
- Inputs cases/information in database systems and prepares referral data for monthly reports (COSTI CISv2 and ICARE).
- Facilitates groups and workshops for newcomers.

**Qualifications**:

- Social Services Worker diploma or equivalent with relevant practicum experience.
- Minimum of nine (9) months experience providing initial settlement services.
- Demonstrated experience using RAP assessment tool to identify GAR client needs and make appropriate referrals based on the assessment.
- Previous experience providing supportive counselling.
- Demonstrated experience providing case management to clients with complex needs, wife and child abuse, resettlement, victims of torture, war and displacement.
- Demonstrated experience providing workshops on rules & regulations of living in a shelter facility, accessing services in the community, health & safety, use of public transportation etc.
- Knowledge of specialized services in the community and strong advocacy skills.
- Previous experience facilitating the processing of OHIP, SIN and bank accounts.
- Conducts Community Mapping and escorts (TTC, walking etc.) client groups for area tours.
- Previous experience conducting Community Mapping.
- **Fluency in any of the following languages considered an asset: Arabic, Dari, Farsi, Somali, Amharic,Spanish**:

- Knowledge of specific issues facing resettled refugees in general and the Resettlement Assistance Program more specifically.
- Demonstrated experience in data-entry, documentation and reporting.
- Excellent communication, organization and coordination skills.
- Possession of a current First Aid/CPR training certificate would be an asset.
- Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within past 6 months.
- Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption

**Location**:

- Toronto

**Duration of Position**:

- August 1 2023 to March 31, 2024

**Starting Salary Range**:

- $ 44,980 to $ 48,410 per annum + benefits

**Posting Date**:

- 2023-07-13

**Closing Date**:

- 2023-07-26

**Notes**:

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