Front Desk Concierge

2 weeks ago


Toronto, Canada FirstService Residential Full time

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

**Shift Schedule**: Monday to Friday 4:00pm to 12:00am

**Site Location**: Toronto, ON

**Compensation**: $ 16.70/ hour

**Your Responsibilities**:
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
- Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
- Ability to remain calm under pressure and act quickly.
- Manages and screens messages.
- Schedules access for authorized vendors to provide services within units.
- Maintains guest privacy and organization reputation by keeping information confidential.
- Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
- Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Ensures all safety and access control procedures and maintains a safe work environment.
- Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
- Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
- Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
- Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
- Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
- Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
- Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

**Skills & Qualifications**:

- Must possess a valid Ontario Security License
- High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

**Physical Requirements**:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to lift 50 lbs.
- Must be able to sit for extended periods of time
- Must be able to stand for extended periods of time
- Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

**About Us**

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

**Embark in a fulfilling career in property management with FirstService today.**

**Disclaimer Statement**

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.



  • Toronto, Canada CEM Resorts Full time

    We are seeking a friendly, organized, and customer-service-oriented Front Desk/Guest Services Associate to join our team at the resort. The Front Desk/Guest Services Associate will be the face of the resort and play a crucial role in ensuring our guests have a memorable and enjoyable experience. **Responsibilities**: - Greet guests upon arrival and check...

  • Front Desk Concierge

    4 weeks ago


    Toronto, Canada FirstService Residential Full time

    As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills. **Shift Schedule**: Thursday to Saturday 9:00am to 8:00pm **Site Location**:...

  • Front Desk Concierge

    4 weeks ago


    Toronto, Canada Westdale Properties Full time

    Thank you for your interest. Only those qualified will be contacted. **Salary**: $17.00 per hour **Benefits**: - Dental care - Extended health care - On-site parking - Paid time off Schedule: - 8 hour shift - Holidays - Monday to Friday COVID-19 considerations: **Experience**: - security concierge: 1 year (preferred) **Language**: - English...


  • Toronto, Canada MGL ProtectionServices Full time

    **Job Summary**: - We are seeking a friendly and professional Concierge to join our team. As a Concierge, you will be the first point of contact for our residents and will provide exceptional customer servicce. If you have a passion for hospitality and enjoy assisting others, we would love to hear from you. - **Responsibilities**: - Frontline defence...


  • Toronto, Canada Grand Touring Automobiles Full time

    Grand Touring Automobiles is seeking an experienced and motivated professional individual who shares our commitment to quality and outstanding customer service. **Job Overview** Under the direction of the Service Directors, the Concierge Administrator will be required to: - Meets with guests and provides outstanding customer service to all guests of the...

  • Front Desk Concierge

    4 weeks ago


    Toronto, Canada FirstService Residential Full time

    As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills. Shift Schedule: Monday to Friday, 3:00pm to 11:00pm  Site Location: East...


  • Toronto, Canada Dr. Stephen Simpson Professional Dentistry Corporation Full time

    Front Desk Duties: Only experience in dental front desk will be considered. **Job Types**: Part-time, Permanent Part-time hours: 20 per week **Salary**: $18.00-$22.00 per hour **Benefits**: - Dental care Flexible Language Requirement: - French not required Schedule: - Evening shift Ability to commute/relocate: - Toronto, ON M4G 3B7: reliably...


  • Toronto, Canada Family Dental Centre Full time

    Responsibilities: - Greet and welcome visitors in a professional and friendly manner - Answer phone calls and direct them to the appropriate department or individual - Schedule appointments and maintain the appointment calendar - Provide administrative support such as filing, data entry, and proofreading documents - Manage incoming and outgoing mail and...


  • Toronto, Canada Maatco Ltd Full time

    We are seeking a dynamic and personable Front Desk Receptionist to join our team and be the first point of contact for our valued customers. As the first point of contact for our company, you will play a crucial role in providing excellent customer service and creating a positive impression for our clients and visitors. **Responsibilities**: - Greet and...

  • Front Desk Agent

    5 days ago


    Toronto, Canada Clarion Pointe Hotels Full time

    Clarion Pointe Hotels. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

  • Front Desk Agent

    6 days ago


    Toronto, Canada Clarion Pointe Hotels Full time

    Clarion Pointe Hotels. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

  • Front Desk Agent

    4 days ago


    Toronto, Canada Clarion Pointe Hotels Full time

    Clarion Pointe Hotels. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

  • Front Desk Agent

    4 days ago


    Toronto, Canada Clarion Pointe Hotels Full time

    Clarion Pointe Hotels. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...


  • Toronto, Canada PureFitness Canada Full time

    **FRONT DESK ADMINISTRATOR** Up-Scale Health and Fitness Clinic facility in the heart of Leaside is looking for enthusiastic, hardworking full-time Front Desk Administrators to join our growing team. - PRINCIPLE DUTIES_ - Welcoming Guests and Clients, greeting them in person or by telephone; answering or referring, directing all inquiries to the appropriate...

  • Front Desk Staff

    5 days ago


    Toronto, Canada Dovercourt Boys and Girls Club Full time

    **BGC Dovercourt is looking for Front Desk Staff!**: BGC Dovercourt is a not-for-profit organization that provides after school, summer and March break programs for over 1,000 children and youth at two locations in Toronto’s west end. The mission of the Club is to provide a safe, supportive place where children and youth can experience new opportunities,...


  • Toronto, Canada The Scene Medical Beauty Bar Full time

    **WHO WE ARE** At The Scene, we offer science driven, best-in-class treatments in a no frills, fun, and educational environment. Our work environment includes: - Growth opportunities - Flexible working hours - Company perks - **We are the beauty authority. We are the new generation of self care.**_ **We are looking for a Front Desk Receptionist to join...


  • Toronto, Canada Shape Fitness Full time

    Seeking for a part time permanent front desk person with an excellent customer service. On-time, reliable and responsible. Tasks as follows: - Greeting members and guests. - Selling memberships, collecting payments and give tours of the facility. - Scheduling appointments. - Portuguese or Spanish speakers an asset. - Paid training provided* - $15.50 hourly...

  • Front Desk Manager

    6 days ago


    Toronto, Canada Lunae Cosmetic Clinic Full time

    **About Us**: At Lunae Cosmetic Clinic, we pride ourselves on offering world-class cosmetic and aesthetic services in a serene and client-focused environment. We believe in empowering our clients through knowledge and providing holistic approaches to beauty and wellness. We're looking for an energetic and dedicated Front Desk Manager to be the face of our...


  • Toronto, Canada BELL AUTO INC Full time

    Front Desk Receptionist Car dealership in North York is looking for an receptionist with excellent customer service skills. - Booking and confirming appointments - Greeting and announcing visitors in a friendly, business-like manner. - accurate and concise written communication skills. - excellent verbal and written English skills. - Experience with...

  • Front Desk Agent

    7 days ago


    Toronto, Canada Jay fitness Full time

    Admin work in a fitness gym ( fitness background would help ) handle payments post on Facebook group and accomplishments customer service. organize desk and papers sales keeping retention. and more task **Job Type**: Part-time Part-time hours: 3 per week **Salary**: $20.00-$25.00 per hour Schedule: - Evening shift - Monday to Friday - Morning...