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Assistant Manager

4 months ago

Greater Sudbury, Canada Magnotta Winery Full time

**Who We Are**

We are Ontario's third largest winery with new products and brands always under development and an award winning craft brewery and distiller.

Magnotta offers a competitive starting salary and rewarding opportunities for career development and continuous learning.

**As the Assistant Manager You Will**:
The Assistant Manager's role is an essential part of the store leadership team impacting team members and customer experience every day. The Assistant Manager is responsible for leading and coaching team members, holding the team accountable for results, and ensuring an outstanding customer service experience in the store.
- Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and customers.
- Work collaboratively with the Store Manager in building a strong and engaged team that includes team members with various experiences, backgrounds, and skillsets to drive store operation.
- Provide learning and development for the team consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.
- Support the store’s recruiting and hiring process, onboarding training, and overall performance management activities.
- Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce personal growth.
- Collaborate with Store Manager to plan and prepare team member schedule according to labour requirements, availability, and budget considerations.
- Establish supportive and productive relationships with all team members, focusing on personal and professional development.
- Collaborate with team members to ensure an optimal customer experience that values customer’s time and support store operations.

**Operations**
- Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations.
- Open and close the store in accordance with the opening and closing checklists.
- Understand and adhere to people safety policies and procedures to maintain a safe work environment.
- Perform work in accordance with applicable policies and procedures.

**Key Skills & Core Values You Bring**
- Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
- Integrity/Honesty: Behaves in an honest, fair, and ethical manner
- Leadership: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work
- Collaboration and Teamwork: Works productively with and supports others to achieve goals
- Adaptability/Agility: Tolerates uncertainty and ambiguity and can change priorities in a fast-paced environment
- Decision Making: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions
- Must be able to effectively communicate both verbal and written

**WHAT YOU WILL BRING TO THE ROLE**
- Must be legally authorized to work in the country in which the store is located
- Must be 19 years of age or older
- Must hold a valid Smart Serve or willing to obtain as a job requirement
- Willing to work a flexible schedule including evenings, weekends, and holidays
- Willing to work as part of a team and also complete work independently
- Willing to move through a store for most of a shift to help customers and accomplish work
- Willing to move items weighing up to 50 lbs
- Previous work experience in retail supervisory or people management
- Experience: 1-3 years retail or hospitality experience

Contact human resources if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

COVID-19 considerations:
All employees are required to wear a mask and be fully vaccinated with a two dose vaccine.

Application question(s):

- are you fully vaccinated with a two dose COVID 19 vaccine?
- Do you have Smart Serve?
- What are your salary expectations?

**Experience**:

- retail supervisory: 2 years (preferred)

Work Location: In person