People and Culture Generalist

2 weeks ago

Calgary, Canada Hull Services Full time

Hull Services has an organizational commitment to pursuing truth and reconciliation, decolonization and anti-oppression._

**About Us**:
Hull Services has long had a reputation for providing leading edge child, youth, and family mental health services. We work with children, youth and families who have experienced mental health struggles, behavioural problems, developmental delay, neglect, abuse and trauma. Hull offers them an opportunity to seek well-being and happiness, with a focus on mental health. Hull’s vision is for resilient young people and families to thrive within communities that support their mental health and well-being. Hull’s programs and services include prevention and early intervention, family-based treatment, school-based services, community group care, campus-based care, adult services and education and training. Located in Calgary, we have been serving Alberta’s young people and families for 60 years, and support over 7,000 young people and families each year.

**The Position**:
We are looking for a **temporary, fulltime People and Culture Generalist **for a 1 year contract position. Reporting to the Director, People and Culture, this position performs a number of functions relating to the effective operation of the People and Culture department. This role supports people programs, initiatives, and organizational objectives by acting as a first point of contact and providing guidance for employee engagement, performance management, investigations, employee development and policy interpretation. This role will also provide coverage for the People & Culture Specialist - Recruitment role.

The schedule for this role is Monday to Friday, based on a 37.5-hour work week.

**Duties and Responsibilities**:
**Employee Relations**
- Provide assistance and advice to individual employees and departments in accordance with best employee relations strategies, legislation, and Agency and PC policies.
- Advocate for and support employees as needed and in consideration of Agency strategies and objectives.
- Provide coaching, advice, and feedback to the leaders with data-driven recommendations that help them improve team performance, retention, and the overall employee experience.
- Build the PC Department’s job profile throughout the agency and act as a resource for staff regarding PC related needs.
- Communicate with front line staff and leaders on a regular basis and share PC related updates.
- Assist with PC matters and support open and clear communication in teams to help foster a positive and respectful Agency culture and workplace.
- Conduct workplace investigations and provide recommendations on the best approach for the employee and Agency.
- Plan and manage grievances at the first level.
- Design and roll out employee surveys to provide people metrics and inform future people programs.

**Employee Engagement**
- Maintain a pulse on PC issues within programs (e.g., workplace experience, morale, group dynamics and engagement), monitoring for emerging issues and their impact on the successful function of programs; assess, evaluate, and recommend strategies to meet PC related needs, and identify training and development opportunities.
- Help analyze issues and provide evidence-based recommendations for enhanced employee engagement, productivity, retention, and overall wellness.
- Promote Rewards Program, WorkPerks, to ensure awareness and increase utilization of the program.
- Promote health and safety, including initiatives for employee mental and psychological health.

**Performance Management**
- Support continuous improvement for the performance management process to enable performance, establish consistency, and promote employee development.
- Support leaders in solving performance issues through effective coaching, problem solving and ensuring adherence to appropriate employment laws and policies. Provide support on disciplinary process and make appropriate recommendations; lead investigations as required.
- Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.
- Design and deliver training on Performance Management topics (e.g., goal setting, feedback, coaching).

**Other**
- Provide day to day guidance to the People and Culture Administrative Assistant.
- Advise on workplace accommodations within the disability management process.
- Support leaders with job description updates based on a current job analysis and the knowledge, skills, abilities, and other attributes required for job performance.
- Conduct exit interviews and provide recommendations to improve engagement and retention.
- Assist with agency-wide initiatives, including training and information sessions as well as special projects.
- Provide coverage for the People & Culture Director

**Qualifications and Skills**:

- Degree in Human Resources or related field; have a CPHR designation would be considered an asset.
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