Call Center Representative

6 months ago


Red Deer, Canada HY Mark Solutions Full time

**What we offer**:
Weekly Pay and Uncapped Commission

$60k plus first year average income

Residual Income

Exceptional commission rates

Trips, Training Incentives/Events and other benefits

Paid Training

**Primary Functions**:
Serve as the information center for all customers, community contacts, and other company representatives

Must be aware of daily activities and administrative responsibilities

Interact with customers to provide information in response to inquiries, concerns and requests about products and services

Must professionally handle all phone calls and route callers

Answers questions in a timely and courteous manner

Produce reports, forms, correspondence, orders and other materials as needed

Perform other duties as assigned.

**Qualifications**

Solid organization and active listening skills

Razor sharp attention to detail with fast and accurate data entry

Customer service focused with creative problem solving skills

Ability to anticipate and advocate for your customers needs

Ability to multi-task, prioritize and adjust to changing needs

**Job Types**: Full-time, Part-time, Casual

**Salary**: $73,057.89-$98,022.61 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee stock purchase plan
- On-site gym
- On-site parking
- Paid time off
- Profit sharing
- Store discount
- Vision care
- Wellness program
- Work from home

Schedule:

- Monday to Friday
- Morning shift
- Night shift
- No weekends

Supplemental pay types:

- Bonus pay
- Overtime pay
- Retention bonus
- Signing bonus
- Tips

Work Location: In person



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