Principal Managing Partner

1 week ago

Toronto, Canada Workday Full time

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

Workday's Canadian Managing Partner practice focuses on stewarding our largest customers across the provinces and territories. We seek to serve our customers with relevant industry stories, practical ways to realize value from Workday's technology, and crafting peer networks for learning. We act like a start-up inside a larger organization constantly seeking new ways to help our customers be successful on their cloud journey.

About the Role

The Managing Partner (MP), Canada, is accountable for the overall success of an assigned group of deploying and production customers. The MP may participate in sales cycles to help support implementation related activities for prospects that will become part of their portfolio. The MP will always be orchestrating the development and maintenance of executive relationships, taking accountability for the successful deployment of the Workday solution, positioning additional services into their customer base, ensuring customers consume the components of their subscription, and encouraging an effective reference motion.

Success is measured by customer satisfaction, subscription revenue retention, subscription revenue growth, and contribution to internal practice development.

About You

Areas of Responsibility
- Advocate for assigned customers across Workday
- Orchestrate resources to fulfill Workday’s obligations
- Promote a remarkable experience that smooths future renewals
- Collaborate with Sales Executives and Services Executives to position and sell Workday products, deployment risk mitigation services, and post-production offerings
- Develop and sustain customer executive relationships
- Maintain accurate contact records of customer interactions in CRM software
- Collaborate with the extended Sales team to develop and realize an account plan for each assigned customer
- Serve on and actively participate in customer steering committee meetings
- Provide direction and support to a customer's implementation team especially as it relates to scope, budget, timeline and critical deployment issues
- Receive concerns from customer executives and coordinate workmates to resolve the situation
- Work with a customer to drive steady adoption of Workday's innovation by matching new features and products to relevant business outcomes
- Drive customer self-sufficiency by ensuring a customer understands how to engage with Workday's Customer Experience organization and use the features of their Success Plan, if subscribed
- Engage the appropriate workmates to support account planning and feature adoption strategies
- Seek customer stories and champions who will speak with prospective customers
- Collaborate with Managing Partners around the world to advance the tools and techniques that produce a remarkable customer experience

Basic Qualifications
- 3+ years direct experience with Workday as an implementation leader, business function owner, hands-on configuration resource, or workmate
- 10+ years career experience including deploying modern Finance and HR technology solutions at a project or program manager level

Other Qualifications
- Able to deliver customer presentations
- Able to write an internal customer account plan
- Able to travel up to 50%
- Experience with diplomatic coordination or collaboration with executives
- Consistent record of positioning / selling professional services
- Experience working with software sales teams to position / sell additional software products
- Ability to handle / prioritize multiple customer demands balancing customer satisfaction with revenue and profitability targets
- Leadership abilities to motivate and coordinate a matrixed team of individuals at multiple levels within an organization
- Willingness to ‘roll up one’s sleeves’ and assist wherever needed
- Great teammate who will work across the organization to continue improving the way we stay relevant for our customers
- Willing to manifest a

  • Principal Managing Partner

    2 weeks ago

    Old Toronto, Ontario, Canada Workday, Inc. Full time

    1. Provide the best possible experience on our site2. Collect statistics to optimize site functionality Principal Managing Partner page is loaded Principal Managing Partner Apply remote type Flex locations Canada, ON, Toronto Canada, BC, Vancouver Canada, QC, Montreal ti

  • Partner Success Principal, Canada

    1 month ago

    Old Toronto, Canada Via Full time

    Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Partner Success Principal , you’ll be the face and voice of Via for our partners both internally

  • Partner Success Principal, Canada

    3 weeks ago

    Toronto, Canada Via Full time

    Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a **Partner Success Principal**, you’ll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you’ll...

  • Project Manager

    1 week ago

    Toronto, Canada Managing Matters Inc. Full time

    Project Manager At MM our mission is to build community. Both within our client partners and within our company. One can’t happen without the other. We look for people with passion, grit and true ownership over their work. We hire people who share our values of growth, accountability, team spirit and amazing quality. Our people thrive here when they...

  • Partner Success Principal, Canada

    4 weeks ago

    Toronto, Canada Via Full time

    Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.As a Partner Success Principal, you’ll be the face and voice of Via for our partners both internally and externally. You’ll work collaboratively with...

  • Principal - Management Consulting

    6 days ago

    Toronto, Canada PointsBet Full time

    STRAAD Consulting is rooted in providing a contemporary approach to management consulting. We differentiate ourselves through our trusted advisor client service approach, our unique service offering, and by providing our team with a structure that enables a culture of flexibility and community. Our people are purpose-driven, care about growing STRAAD, and...

  • Principal Product Manager

    2 weeks ago

    Toronto, Ontario, Canada AMZN CAN Fulfillment Svcs, ULC Full time

    10+ years of product or program management, product marketing, business development or technology experience Bachelor's degree Experience owning/driving roadmap strategy and definition Experience with end to end product delivery Experience with feature delivery and tradeoffs of a product Experience with managing fleet and/or repairs workstreamAmazon Canada...

  • Principal - Management Consulting

    2 weeks ago

    Toronto, Ontario, Canada PointsBet Full time

    STRAAD Consulting is rooted in providing a contemporary approach to management consulting. We differentiate ourselves through our trusted advisor client service approach, our unique service offering, and by providing our team with a structure that enables a culture of flexibility and community. Our people are purpose-driven, care about growing STRAAD, and...

  • Partner Success Principal, Canada

    1 day ago

    Old Toronto, Canada Via Full time

    Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.As a Partner Success Principal, you’ll be the face and voice of Via for our partners both internally and externally. You’ll work collaboratively with...

  • Partner Success Principal, Canada

    2 hours ago

    Old Toronto, Canada Via Full time

    Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.As a Partner Success Principal, you’ll be the face and voice of Via for our partners both internally and externally. You’ll work collaboratively with...

  • Sr. Partner Development Manager

    12 hours ago

    Toronto, Canada Amazon Web Services Canada, Inc. Full time

    Would you like to be part of a team that is redefining the IT industry? Amazon Web Services (AWS) is leading the next paradigm shift in computing and is looking for world class candidates to develop relationships and manage the success of our Technology Partners and/or Global Independent Software Vendors (ISVs). As a partner development manager within AWS,...

  • Principal, Senior Lending Partners

    2 weeks ago

    Old Toronto, Ontario, Canada Sagard Holdings Inc. Full time

    Sagard Overview:Sagard is a multi-strategy alternative asset manager with professionals located in North America, Europe and the Middle East. Sagard invests across three asset classes: Equity, Credit and Real Estate, and since 2016, has grown exponentially to over US$25B AUM and over 300 team members.Sagard's entrepreneurial DNA is palpable across our entire...

  • Principal, Senior Lending Partners

    4 weeks ago

    Old Toronto, Canada Sagard Holdings Inc. Full time

    Sagard Overview: Sagard is a multi-strategy alternative asset manager with professionals located in North America, Europe and the Middle East. Sagard invests across three asset classes: Equity, Credit and Real Estate, and since 2016, has grown exponentially to over US$25B AUM and over 300 team members. Sagard’s entrepreneurial DNA is palpable across our...

  • Principal, Senior Lending Partners

    4 weeks ago

    Old Toronto, Canada Sagard Holdings Inc. Full time

    Sagard Overview: Sagard is a multi-strategy alternative asset manager with professionals located in North America, Europe and the Middle East. Sagard invests across three asset classes: Equity, Credit and Real Estate, and since 2016, has grown exponentially to over US$25B AUM and over 300 team members. Sagard’s entrepreneurial DNA is palpable across our...

  • Sr. Partner Development Manager

    4 weeks ago

    Toronto, Canada Amazon Web Services Canada, Inc. Full time

    Would you like to be part of a team that is redefining the IT industry? Amazon Web Services (AWS) is leading the next paradigm shift in computing and is looking for world class candidates to develop relationships and manage the success of our Technology Partners and/or Global Independent Software Vendors (ISVs). As a partner development manager within AWS,...

  • Sr. Partner Development Manager

    17 hours ago

    Toronto, Canada Amazon Web Services Canada, Inc. Full time

    Would you like to be part of a team that is redefining the IT industry? Amazon Web Services (AWS) is leading the next paradigm shift in computing and is looking for world class candidates to develop relationships and manage the success of our Independent Software Vendors (ISVs). As a partner development manager within AWS, you will have the exciting...

  • Market Manager

    2 weeks ago

    Toronto, Canada Expedia Partner Solutions Full time

    **Market Manager (Toronto)** The Market Manager's primary responsibility in their assigned territory is to initiate, develop and maintain a high quality portfolio of hotel products (i.e. relevant, attractive and competitive) for Expedia's fast-growing global customer base. In doing so, Market Managers will also continuously work with their hotel partners...

  • Associate Market Manager

    2 weeks ago

    Toronto, Ontario, Canada Expedia Partner Solutions Full time

    Associate Market Manager (Toronto, ON)The Associate Market Manager's primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group's fast-growing global traveler base. The Associate Market Manager works with lodging partners within their assigned territory to...

  • Principal, Data Management

    2 weeks ago

    Toronto, Ontario, Canada Skillsoft Full time

    At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.Principal - Data Management, Enterprise Data Strategy & Execution TeamAt Skillsoft, we are all about...

  • Sr. Partner Development Manager

    1 week ago

    Toronto, Canada Amazon Full time

    DESCRIPTIONWould you like to be part of a team that is redefining the IT industry? Amazon Web Services (AWS) is leading the next paradigm shift in computing and is looking for world class candidates to develop relationships and manage the success of our Independent Software Vendors (ISVs). As a partner development manager within AWS, you will have the...