Customer Information Service Representative

4 weeks ago


Montréal, Canada EDIKA Full time

Education: Secondary (high) school graduation certificate
- Experience: Will train
**Work setting**:

- Private sector
- Retail/wholesale establishment/distribution centre
**Tasks**:

- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Explain procedures, risks and benefits to clients
- Copywrite
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Troubleshoot and resolve technical problems
- Logical approach for troubleshooting
- Resolve issues that may arise, including customer requests, complaints and supply shortages
**Supervision**:

- Electric appliance servicers and repairers
**Area of specialization**:

- Technical support
**Work conditions and physical capabilities**:

- Attention to detail
- Work under pressure
**Personal suitability**:

- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Initiative
- Dependability
**Screening questions**:

- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
**Financial benefits**:

- Registered Retirement Savings Plan (RRSP)
**Other benefits**:

- Free parking available
- Learning/training paid by employer
- Parking available
- Work Term: Permanent
- Work Language: French
- Hours: 40 hours per week



  • Montréal, Canada CUSTOMER EXPERIENCEEXPRIÉNCE CLIENT Full time

    Req Id: 407787 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on...


  • Montréal, Canada Ardene Full time

    WHO WE ARE: We are looking for a Customer Service Representative to join our team. This is a part time, permanent position on the weekend (Saturday & Sunday from 9am-5pm). Results driven, the Customer Service Representative provides flawless customer service to all inquiries received through our different channels. The Customer Service Representative...


  • Montréal, Canada Fedplast Full time

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative at Fedplast located in Montreal, QC. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to customers. You will handle inquiries, complaints, and provide information about products and services. You will also...


  • Montréal, Canada Location Olympique Full time

    Customer Service Representative Job Description We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across the appropriate communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and...


  • Montréal, Canada Endo International Full time

    Customer Service Representative (6 months contract) At Paladin, we believe that flexibility can have a positive impact. That's why our employees have the power to choose when and where they are most productive and effective. If you are looking for an opportunity to work from home for a fast-paced organization, Paladin is the place for you! This position...


  • Montréal, Canada JAM Industries Ltd. Full time

    *** **Job Title**: Customer Service Representative **Division**:Erikson Music ***Location**: Baie D’Urfe, QC (hybrid environment, at office two days a week) ***Schedule**: Monday to Friday 8:30-5:30 Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears? Since 1972, Exertis | JAM has grown to...


  • Montréal, Canada Ardene Full time

    **Location Details**: Head Office **PostalCode**: H4S 1W8 **Category**: Corporate **Requisition Number**: 12383-CSPT-7-18-2023 **Date Opened**: July 18, 2023 **Number of Openings**: 1 **Job Type**: Permanent **Pay Class**: Part Time **Education**: High School Diploma or equivalent **Career Level**: Entry Level **Who We Are**: **Hey, we're...


  • Montréal, Canada Ardene Full time

    **Location Details**: Head Office **PostalCode**: H4S 1W8 **Category**: Corporate **Requisition Number**: 11270-CSRPT-04-26-23 **Date Opened**: April 26, 2023 **Number of Openings**: 1 **Job Type**: Permanent **Pay Class**: Part Time **Education**: High School Diploma or equivalent **Career Level**: Entry Level **Who We Are**: **Hey, we're...


  • Montréal, Canada Ardene Full time

    **Location Details**: Head Office **PostalCode**: H4S 1W8 **Category**: Corporate **Requisition Number**: 14363-CSR-02-29-2024 **Date Opened**: February 29, 2024 **Number of Openings**: 1 **Job Type**: Permanent **Pay Class**: Part Time **Education**: High School Diploma or equivalent **Career Level**: Entry Level **Who We Are**: **Hey, we're...


  • Montréal, Canada Lantic Inc. Full time

    WHY JOIN LANTIC? - It's simple: we strive to be a great company to partner with, work for and invest in, offering best-in-class portfolio of natural sweetener solutions. - With over 130 years of experience, we have proven that we are committed to creating lasting brand connections and long-term business partnerships. - We stand proud of our heritage, and as...


  • Montréal, QC, Canada Fedplast Full time

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative at Fedplast located in Montreal, QC. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to customers. You will handle inquiries, complaints, and provide information about products and services. You will also...


  • Montréal, QC, Canada Fedplast Full time

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative at Fedplast located in Montreal, QC. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to customers. You will handle inquiries, complaints, and provide information about products and services. You will also...


  • Montréal, QC, Canada Fedplast Full time

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative at Fedplast located in Montreal, QC. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to customers. You will handle inquiries, complaints, and provide information about products and services. You will also...


  • Montréal, Canada ECHOtape Full time

    We are looking for a full time Customer Service Representative to offer existing and new customers the highest level of service through an organized and efficient environment, sound teamwork and strong work ethics. Support the sales team in generating new business while protecting existing customers and revenue. **Responsibilities**: - Develop and maintain...


  • Montréal, Canada Aon Corporation Full time

    Posting Description: Customer Service Representative **Aon Choice** is a growing business looking for a skilled problem solver to join our team as a Customer Service Representative. This is a hybrid role with the flexibility to work both virtually and from our Montreal office. **Aon is in the business of better decisions**: At Aon, we shape decisions for...


  • Montréal, Canada Tiny Blessings Home Daycare Full time

    We are looking for an experienced Customer Service Representative to join our growing team. **Responsibilities**: - Handle all customer inquiries, complaints, and feedback in a timely manner - Process orders, returns, and exchanges - Track customer orders and provide updates - Ensure customer satisfaction through quick and accurate resolution of customer...


  • Montréal, QC, Canada Fedplast Full time

    Role Description This is a full-time on-site role for a Customer Service Representative at Fedplast located in Montreal, QC. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to customers. You will handle inquiries, complaints, and provide information about products and services. You will...


  • Montréal, Canada AZZ Full time

    **AZZ Galvanizing - Montreal-Est, QC** **Customer Service Representative** **General Description** The position is responsible for, but not limited to, communicating with customers when orders are ready for pickup and planning and scheduling tasks through the production cycle. **Education, Certifications, Licenses & Registrations** High school diploma...


  • Montréal, Canada AngioDynamics Full time

    JOB SUMMARY - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsible for providing exceptional Customer Service to our external and internal customers; including the placement of purchase orders, timely shipment of product and requests for information. Essential **Responsibilities**: -...


  • Montréal, Canada Optimize Marketing Full time

    Optimize Marketing is looking for a Customer Service Representative for Big Bank, to join our Team! The Representative is responsible for acquiring and maintaining knowledge of products. As well as serving, demonstrating, and intercepting customers and providing product knowledge in a friendly and professional manner. **Responsibilities** - Contact...