Operations Manager
3 weeks ago
**Responsibilities**
**General**
- Promote a positive working environment
- Manage the team by providing clear communication, motivating, coaching, and correcting as necessary
- Ensure performance plans are set, maintained, and continuously improved
- Identify and coordinate daily activities and schedules as well as plan staffing levels based on business needs
- Collaborate across departments to drive optimal productivity
- Measure and track effectiveness and efficiency of operations
**Safety & Warehouse Operations**
- Ensure adherence to provincial and Company safety policies and perform regular management safety reviews
- Responsible for yard, equipment, and fleet safety - including cleanliness, maintenance and inspections
- Assist in loading and unloading trucks, driving a forklift, and receiving stock (if necessary)
**Dispatch & Delivery**
- Responsible for full-cycle delivery management and accuracy
- Maintain open and clear lines of communication with customers and proactively inform them of any issues
- Monitor delivery of inbound and outbound material
**Inventory & Purchasing**
- Maintain appropriate inventory levels in the yard, controlling shrinkage and damaged inventory
- Oversee inventory counting and close-out procedures
- Understand the financial operations of volume-buy and selling
**Customer Service & Efficiency**
- Oversee customer service and store management and maintain service standards
- Utilize internal reports, processes, and procedures to help provide superior customer service - Regularly perform audits on yard activities and performance and then investigate and resolve issues
**Requirements**:
- 4 year-degree preferred or equivalent work experience
- Minimum of 5 years of experience in shipping, warehouse, operations, and/ or transportation teams
- Proven ability to work in a team environment, coach staff and lead with a positive attitude
- Effective team player and leader with strong communication skills (verbal, written, and interpersonal)
- Experience in and knowledge of the construction industry and building materials is required
**COMPENSATION**
- **Competitive salary**:
- **Benefits**
- **Health benefits** including drug coverage, practitioner, dental, vision, disability, and life insurance
- **Retirement savings** (pension or other)
- **Perks - **Company discounts (mobile phone, gym membership, etc.), training programs and opportunities for career advancement, group events, and more
**Our Vision**:
We will be the Premier distributor in every market we serve through embracing our unique Culture and professional humanity.
**Our Mission**:
We create opportunities, build significant relationships and deliver solutions.
**Our Core Values**:
1. Our people have the independence and authority to make a difference.
2. We invest in relationships and every person is important.
3. Our highest priority is serving others.
4. We passionately pursue a safe work environment along with a relentless focus on operational excellence.
5. We believe you can never go wrong, doing the right thing.
**We are an equal opportunity employer.
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