Collections Administrator

3 weeks ago


Toronto, Canada Peninsula Canada Full time

**Company**: Peninsula Employment Services Limited

**Department**: Finance

**Location**: Toronto, ON

**Salary**: $50,000 to $55,000

**Full/Part-Time**: Full-Time

**Hours of Work**: 37.5

**Working Days**: Monday to Friday

**This is an on-site position.**

**About Us**

Peninsula Canada is a provider of external HR and OHS solutions; including, employment relations and health and safety advice, consultancy and BrightHR Software. We are providers to small and medium-sized businesses located throughout British Columbia, Alberta, Saskatchewan, Manitoba and Ontario; with foreseeable plans of branching out to all provinces across Canada Peninsula is a division of the Peninsula Group, based in Manchester, UK which operates in the UK, Ireland, Australia, New Zealand and, most recently, Canada. We employ over 3,000 people globally Peninsula opened its first Canadian office in Toronto in September 2017 and has quickly become one of the fastest growing companies.

**About the Role**

This role involves working within the Finance department at our Downtown Toronto Head Office, actively responsible for collections.

The position is suitable for an individual who is diligent, proactive and an excellent communicator, with prior finance team experience, who can work in a diverse yet structured environment. The post holder will have relevant experience in collections and will enjoy the challenge of assuming responsibility for several different processes including data entry, cash reconciliation, and cancellation of contracts within a supportive team environment. The role requires an investigative mindset towards problem-solving and dealing with sensitive client-related situation.

**Day-to-Day Duties and Responsibilities**
- Contacting clients in relation to their overdue accounts, payment, and service queries
- Negotiating with debtors according to company protocol for resolution (i.e., explanation of collection procedures and discussion of payment options)
- Ensure aging is in good standing as per company policy
- Manage incoming correspondence and make necessary notes across various systems
- Investigate and resolve invoice-related issue
- Process incoming customer payments through pre-authorized debit, credit card and cheque
- Setting up payment schedules accordingly to the contract payment terms
- Liaise with clients, service, and legal departments
- Various administrative/finance tasks

**Education/Experience**
- College/University Diploma
- 1-2 years of collections experience

**Minimum Requirements**
- Ability to effectively resolve complex and difficult customer situations
- Exceptional communication skills, both verbal and written
- Excellent analytical and research skills

**Why work at Peninsula Canada?**
- Day off on your birthday
- Enhanced Benefits with Health and Dental Coverage
- We offer a Registered Retirement Savings Plan (RRSP) Matching Program
- Downtown Location
- Vacation Days increase after 2 and 5 years' service



  • Toronto, Canada Vault Credit Corporation Full time

    **Who we are**: Vault is a non-bank owned private lending company offering a wide array of financial services such as mortgages, business loans, equipment leasing and consumer financing. We deliver products and services that meet our borrowers' diverse needs quicker and easier than any traditional sources! We have a unique Hybrid work opportunity to join our...

  • Collections Associate

    4 weeks ago


    Toronto, Canada Vault Credit Corporation Full time

    **Collections Associate** Vault Home Credit Corporation DBA VaultPay is designed to ease the consumer financing transaction between our Partners and Homeowners. We offer customers total payment control with simple and easy financing options for Homeowners and their Home Improvement loans. We are looking for a motivated, Collections Associate to join our...


  • Toronto, ON, Canada DMS Property Management Full time

    The DMS Group is currently seeking a  Leasing administrator  to join our team in  North York . The Property Administrator/Leasing Agent works under the direction of the Property Manager to oversee the administrative and maintenance operations of a particular portfolio/development. They will be responsible for meeting all contractual obligations and...

  • Collections Officer

    1 month ago


    Toronto, Canada Vault Credit Corporation Full time

    **Collections Officer** **Required Skills and Responsibilities** - Strong written and oral communication skills are essential. - Promptly notifying customers on assigned task list of delinquent monthly payment and collecting past due payments to bring the account back into good standing - Evaluate a situation and advise customers of necessary actions and...

  • Collections Officer

    1 month ago


    Toronto, Canada Vault Credit Corporation Full time

    **Collections Officer** **Required Skills and Responsibilities** - Strong written and oral communication skills are essential. - Promptly notifying customers on the assigned task list of the delinquent monthly payment and collecting past due payments to bring the account back into good standing - Evaluate a situation and advise customers of necessary...


  • Toronto, Canada Robert Half Full time

    Accounts Receivable Reconciliation & Analysis• Prepare and analyze monthly accounts receivable reconciliations• Prepare and analyze provision for doubtful accounts and other A/R month-end reportsCollections & Customer Communication• Provide support to the Finance team in understanding, investigating and resolving Accounts Receivable collection...

  • Collections Officer

    1 month ago


    Toronto, Canada Kronis, Rotsztain, Margles, Cappel LLP Full time

    Kronis, Rotsztain, Margles, Cappel LLP (KRMC) is a diverse, mid-sized Toronto law firm offering services to businesses and individuals in a broad range of practice areas. Acting for several well-known clients including financial institutions, leasing companies, multinational corporations, and owner - operated businesses, KRMC is a collaborative firm which...

  • Collections Associate

    2 weeks ago


    Toronto, Ontario, Canada Adecco Canada Full time

    We are actively seeking a skilled and motivated Bilingual Collections Associate for a full-time position with our client based in Toronto, ON. The successful candidate will play a pivotal role in the assessment and collection of past due accounts, focusing on maximizing payments while maintaining respectful relationships with customers.Please note applicants...

  • Collections Officer

    7 days ago


    Toronto, Canada City of Toronto Full time

    **Job ID**: 44118 **Job Category**:Finance, Accounting & Purchasing **Division & Section**:Toronto Court Services, TO Court Svcs Finance & Administration **Work Location**:30 Adelaide Street East, Toronto **Job Type & Duration**:Full Time, Permanent Vacancies **Hourly Rate and Wage Grade**:$ 35.17 - $38.53 hourly **Shift Information**: Monday to...

  • Bilingual Credit

    7 days ago


    Toronto, Canada Kohl & Frisch Limited Full time

    Primary Role The Bilingual Credit & Collection Specialist will be responsible for the day-to-day collections, reconciliations, order release, and other administrative work and reporting. This position reports to the Credit & Collections Manager. Major Responsibilities + Collection of receivables and managing customer accounts including consistent monitoring...

  • Collections Officer

    4 weeks ago


    Toronto, Canada Kronis, Rotsztain, Margles, Cappel LLP Full time

    . We are currently seeking a  C ollections Officer to play an important role in our efforts to contact consumers owing debt and negotiate timely payment, while accurately documenting all related activities to our firm and client systems, following prescribed guidelines. The successful candidate will be an excellent communicator and will provide...


  • Toronto, Canada Vault Credit Corporation Full time

    **Credit & Collections Officer** Vault Home Credit Corporation DBA VaultPay is designed to ease the consumer financing transaction between our Partners and Homeowners. We offer customers total payment control with simple and easy financing options for Homeowners and their Home Improvement loans. We are looking for a motivated, Collections Associate to join...


  • Toronto, Canada Destiny Solutions Inc. Full time

    Modern Campus is seeking an Account Receivable Collection Specialist to join the company for a 3-6 month contract. The AR Collection Specialist will be tasked with supporting the Manager, Revenue in contacting clients and collecting outstanding payments. **How you'll make an impact**: - Review past-due invoices and contact customer to request payment -...

  • Manager, Credit

    7 days ago


    Toronto, Canada Spin Master Ltd Full time

    Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company? At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that’s...


  • Old Toronto, Canada Digitalassetmanagementnews Full time

    Your opportunity:Be a part of the UTSC Library team! The University of Toronto Scarborough Library offers a dynamic and professional environment that fosters a culture built on respect, accountability, teamwork and a shared commitment to customer service. This position will collaborate extensively with various Library units in offering innovative and...


  • Toronto, Canada Notified Full time

    Notified, a business segment of West Technology Group, is hiring a Team Lead, Collections on our Collections Team in Toronto. The Team Lead will manage a team of Collections Professionals in Toronto, Canada and Makati City, Philippines. This position will offer a hybrid work schedule; Tuesday, Wednesday & Thursday in our office in the Financial District with...


  • Toronto, Canada University of Toronto Full time

    **Date Posted**:08/14/2023 **Req ID**: 33413 **Faculty/Division**: Library **Department**: Special Collections **Campus**: St. George (Downtown Toronto) **Position Number**: 00053696 **Description**: **About us**: The University of Toronto Libraries (UTL) system is the largest academic library in Canada and is ranked sixth among peer institutions in North...


  • Old Toronto, Canada Digitalassetmanagementnews Full time

    Your opportunity:Under the direction of the Associate Chief Librarian for Special Collections, the Archivist, Chinese Canadian Collections, shall appraise, acquire, accession, arrange and describe records held in the University of Toronto Libraries that document the experiences of Chinese immigrants to Canada and the Chinese Canadian community. The...


  • Old Toronto, Canada Digitalassetmanagementnews Full time

    Your opportunity:Under the direction of the Associate Chief Librarian for Special Collections, the Archivist, Chinese Canadian Collections, shall appraise, acquire, accession, arrange and describe records held in the University of Toronto Libraries that document the experiences of Chinese immigrants to Canada and the Chinese Canadian community. The...


  • Old Toronto, Canada Digitalassetmanagementnews Full time

    Your opportunity:Under the direction of the Associate Chief Librarian for Special Collections, the Archivist, Chinese Canadian Collections, shall appraise, acquire, accession, arrange and describe records held in the University of Toronto Libraries that document the experiences of Chinese immigrants to Canada and the Chinese Canadian community. The...