Client Relations Trainee

2 weeks ago

Saskatoon, Canada Excel Promotions Full time

Every great company was established by stumbling upon a genius idea that resolves a massive common problem, and that is precisely how we became established. Our motto is “The customer always comes first”. With this motto in mind, our wide variety of services never disappoints. Our Client Relations Trainee team advocates for our consumers to ensure they receive the best value for our business solutions. Our mission is to accommodate our customers with an unprecedented guarantee of satisfaction and service. Without the drive and ambition of our Client Relations Trainees, our goals would be far out of reach.

We treat every customer and team member like they are family. Creating an unmatted culture surrounded by diversity and motivated individuals with one common goal in mind, to the BEST alternatives for our local communities, is the root of our immense success over the years. We give our Client Relations Trainees the tools they need to flourish professionally and personally. Becoming stagnant is not an option with our firm. We encourage all our staff members to push themselves to their full potential and guide them every step of the way. Our Senior Management team does an impeccable job at supporting, motivating, and developing our entry-level Client Relations Trainees into future industry leaders.

**Why Choose Us?**
- Open and diverse environment where everyone is heard
- Incentives and non-monetary bonuses for top performance, including giveaways, prizes, and incentives you can't pass up
- Complete support team from our senior management
- All necessary tools to perform your job at the highest level

**Client Relations Trainee Daily Responsibilities**:

- Educate potential and existing customers on business solutions and ways to save money and improve their satisfaction
- Confidently discuss options and problem-solve any questions that may arise
- Portray our clients professionally and proudly to boost client base and drive sales margins
- Substantial ability to connect with consumers, develop confidence, and foster connections during their consumer life cycle
- Partake in company meetings to generate sales, discuss innovative ideas, and formulate new client relationships
- Become an expert in our services and product knowledge by attending training classes and webinars

**Qualification We Are looking In A Client Relations Trainee**:

- Previous client relations, customer service, sales, or management experience preferred
- High school diploma or equivalent is required
- Must be a self-motivated “go-getter” as well as thrive in a team environment
- Ability to manage workflow in a high-energy atmosphere while effectively multitasking
- Excellent customer engagement and active listening skills
- Ability to engage any customer in conversation and build rapport
- Regular, reliable, and predictable attendance is a MUST
- Ability to work well with others in a collaborative team environment as well as independently
- Ability to communicate with different departments in a professional and efficient manner
- Confident, ambitious, and willing to go above and beyond for our customers and our initiative to make the environment more sustainable

**Salary**: $15.00-$18.50 per hour

**Benefits**:

- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Saskatoon, SK S7K 5X9: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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