Automotive Service Manager

6 months ago

Pincher Creek, Canada West Castle Chevrolet Full time

**Company Overview**:
West Castle Chevrolet is not just a dealership; it's a cornerstone of automotive passion and expertise in the breathtaking region of Pincher Creek. Here, the grandeur of the Rockies meets the legacy of Chevrolet, creating an unmatched workplace atmosphere. We are dedicated to delivering exceptional service and fostering a culture of excellence and innovation.

Are you ready to drive success in one of the most scenic settings in Canada? We're looking for a Service Manager with a robust background in automotive service, especially with Chevrolet or GM vehicles, to lead our service department. This role is crucial for someone who thrives in managing teams and ensuring the highest standards of customer satisfaction and vehicle care.

**Responsibilities**:

- Oversee daily operations of the service department, ensuring efficiency and high-quality service.
- Lead a team of skilled technicians, fostering an environment of continuous improvement and professional growth.
- Develop service procedures and policies that enhance customer satisfaction and operational efficiency.
- Manage customer service issues, ensuring all client concerns are addressed promptly and effectively.
- Monitor and control inventory, tools, and equipment.
- Ensure compliance with all company policies and automotive service standards.

**Qualifications**:

- Excellent leadership and team management skills.
- Strong organizational and problem-solving abilities.
- Commitment to delivering exceptional customer service.
- Technical proficiency and knowledge of automotive systems and Chevrolet/GM products.
- PBS DMS experience considered an asset.

**Benefits**:

- Competitive salary with attractive performance incentives.
- Comprehensive benefits package including health, dental, and vision insurance.
- Opportunities for professional development and certifications.
- Supportive work environment that values innovation and teamwork.

**Why Join West Castle Chevrolet?**
As a Service Manager at West Castle Chevrolet, you'll be more than just a team leader—you'll be a pivotal part of a community that values hard work, dedication, and service excellence. With the stunning Rockies as your backdrop, your work will not just be about managing; it will be about inspiring and achieving together. If you're looking to make a significant impact in your career and enjoy the great outdoors, this is the place for you.

**Job Types**: Full-time, Permanent

Pay: $60,000.00-$140,000.00 per year

**Benefits**:

- Automobile allowance
- Company car
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Pincher Creek, AB T0K 1W0: reliably commute or be willing to relocate with an employer-provided relocation package (required)

**Experience**:

- service advisor: 3 years (preferred)
- Customer service: 3 years (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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