Technical Program Manager
6 months ago
**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
**Job Description** Team**
ServiceNow Research carries out fundamental and applied research to push the limits of enterprise AI. Here is a chance to join the Research enablement team, which supports and promotes the work of researchers by providing proper research infrastructure and ensuring operational management. As part of this team, you will collaborate with program managers, people managers, and research leadership in supporting the group’s activities in line with our strategic vision.
**Job description**
The Program Manager, Communications and Outreach oversees and operationalizes the communication strategy of ServiceNow Research. They design and implement processes to improve efficiency and better support the research needs in this area. They also collaborate with the other team’s members in defining and disseminating the business positioning of research to key stakeholders inside and outside the company.
In this role, you will actively contribute to promoting the activities and scientific contributions of the Research Group. You will coordinate the production and publication of the group’s newsletter, ensure the content of the website is up-to-date and coordinate the creation of new content in English and French, and support the posting of scientific content on social media. You will organize science talks, contribute to the planning of conference booths and career fairs, review external facing documents, and liaise with Brand legal as required. You will also play a pivotal role in ensuring communications between the Research Group and relevant business units, including liaising with GenAI actors across the company. You will thrive in this position by being self-directed, well organized, sensitive to the needs and requirements of research, and comfortable overseeing multiple projects simultaneously.
**Qualifications** To be successful in this role you**:
- Have a deep understanding of the Canadian research ecosystem
- Have experience working in a research environment
- Are fluent or have professional proficiency in French and English
- Have a very good knowledge of Microsoft Office (Word; Excel; Outlook; Sharepoint; Sway) and Airtable
- Have a “getting things done” mindset
- Have superior organizational skills
- Are able to work in a fast-paced environment and meet deadlines
- Have excellent writing skills
- Are able to synthetize and critically analyze information
- Are able to think outside the box and find creative solutions
- Work well in team.
**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
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