Customer Service Associate

2 weeks ago


Burnaby, Canada Exela Technologies Full time

Customer Service Associate
- Working in a Mailroom environment, this position is responsible for delivering superior customer service in a prompt, respectful, and courteous manner.

Essential Job Functions
- Receive all incoming items, and log accordingly.
- Communication clearly and effectively both verbally and written.
- Sort, deliver and process mail and packages throughout the building.
- delivering and picking up large volumes of items on pallets and carts
- Sort confidential documents, and process through insertion machine.
- Work quickly and accurately.
- Printing, sorting, and inserting documents, meeting daily volumes.
- Shipping various couriers (Local, National, and International)
- Handling time-sensitive material and shipping as required at an Executive level.
- Assisting with other various requests from the Executive team.
- Escalates more complex issues to the appropriate level
- Operating mail equipment postage machine
- Folding and insertion, document sorting, processing mail.
- Other job-related responsibilities as needed and required

Required skills and qualifications:

- High School Diploma
- Previous customer service experience
- Excellent verbal, written, and analytical skills
- Good time management skills to ensure assigned responsibilities are completed in an efficient manner
- Strong communication skills; is able to effectively communicate to all levels of management and customers both written and verbally.
- Proficiency with commonly used Microsoft software programs
- Professional phone etiquette
- Ability to multi-task and lift up to 55lbs unassisted.
- Ability to maintain the highest level of confidentiality at all times
- Strong organizational skills
- Ability to work both independently and in a team environment
- Ability to interact with diverse people

“The pay range for this position starts at $17; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.”

Pay: $17.00-$17.50 per hour

**Benefits**:

- Dental care

Day range:

- Monday to Friday

Shift:

- 8 hour shift

**Experience**:

- Mailroom: 1 year (preferred)
- Customer service: 1 year (preferred)



  • Burnaby, Canada Algo Communication Products Full time

    Algo Communication Products Ltd. is an information technology company manufacturing and supplying IP audio and video communication products to our global customers. We work with some of the largest technology companies in the world to make industrial communication safe, simple and effective. We are looking for a talented, energetic individual with a...


  • Burnaby, British Columbia, Canada SKECHERS USA, Inc. Part time

    About the PositionWe are looking for a highly motivated and enthusiastic Customer Service Associate to join our team at Skechers Metrotown. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales through excellent product knowledge.Main ResponsibilitiesProvide exceptional customer service and...


  • Burnaby, Canada Aries Security Ltd Full time

    **Job Summary**: As a Cashier/Customer Service Associate at our security guard company, you will play a critical role in managing customer transactions, providing excellent service, and ensuring smooth operations at the front desk. **Responsibilities**: - Greet customers and clients with a friendly and professional demeanor. - Address inquiries about...


  • Burnaby, Canada Compass Group Full time

    **Working Title**:Customer Service Associate **Employment Status**: Part-Time **Starting Hourly Rate**: 22.60 **Address**:8888 University Drive Burnaby BC V5A 1S6 **New Hire Schedule**:5 days a week with 2 days off **Start Date**: August 26, 2024 **Important Information**:Previous customer service experience is an asset. You might not know our name, but...


  • Burnaby, Canada Ayoub's Dried Fruits and Nuts Full time

    **Sales Associate / Retail ( Vancouver Location)** **Job Summary** - Help the team achieve weekly sales objectives - Provide exceptional customer service - be engaging and informative - Greet every customer upon entering the store - Get to know the products - Get to know customers and help them choose the right products - Build lasting, friendly...


  • Burnaby, Canada Ayoub's Dried Fruits and Nuts Full time

    **Sales Associate / Retail ( Vancouver Location)** **Job Summary** - Help the team achieve weekly sales objectives - Provide exceptional customer service - be engaging and informative - Greet every customer upon entering the store - Get to know the products - Get to know customers and help them choose the right products - Build lasting, friendly...


  • Burnaby, Canada Exela Technologies Full time

    **Title - Customer Service Associate - Mailroom** **Position Type - Full time - Regular** **Location: 4567 Canada Way, Burnaby, CA-BC, V5G 4T1** **Essential Duties and Responsibilities**: - Receives, sorts, delivers, picks up and processes courier items, interoffice mail, - Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.). - Printing,...


  • Burnaby, British Columbia, Canada Bell Canada Full time

    About Us: At Bell Canada, our purpose is to connect Canadians with each other and the world through innovative digital solutions. We strive to provide seamless customer experiences by delivering cutting-edge network technologies and exceptional service.The Role: As a Retail Sales Associate at Metropolis at Metrotown, you will be at the forefront of helping...


  • Burnaby, Canada RXO Full time

    **Accelerate your career at RXO.** RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As an...


  • Burnaby, Canada Cymax Group Technologies Full time

    As a Customer Service Associate - Resolutions, you’re passionate about ensuring people have the best experience, every time. You’ll be delivering outstanding customer service to our many clients, and will be relied upon to offer thoughtful and knowledgeable assistance. You will work to ensure that our client's issues are resolved efficiently, accurately,...


  • Burnaby, British Columbia, Canada Scotiabank Full time

    Title: Customer Experience Associate (Canada)Requisition ID: 220286Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help...


  • Burnaby, British Columbia, Canada COMPASS GROUP CANADA Full time

    As a valued member of the Compass Group Canada team, you will have the opportunity to work in a dynamic and fast-paced environment where you will be responsible for maintaining customer relationships by responding to inquiries and documenting actions.About Our TeamWe are a leading foodservice and support services company that caters to Generation Z on...


  • Burnaby, British Columbia, Canada COMPASS GROUP CANADA Full time

    Working Title: Customer Service Associate, PTEmployment Status: Part-TimeStarting Hourly Rate: $22.60 per hourAddress: 8888 University Drive Burnaby BC V5A1S6New Hire Schedule: Flexible AvailabilityYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's...


  • Burnaby, Canada Polar Battery Ltd. Full time

    **About us** - Polar Battery is a wholesaler/distributor of a variety of batteries and has multiple locations in BC. The Company has been in business since 1978 and continues to increase market share with its high-quality product offering and exceptional service from our employees._ Our work environment includes: - Wellness programs - On-the-job training -...


  • Burnaby, British Columbia, Canada Vecima Networks Inc. Full time

    About Us Vecima Networks Inc. is a global leader in the development of cloud-based solutions for the broadband and video streaming industries. Our talented team delivers innovative products and services that power next-generation networks and transform experiences in homes, businesses, and everywhere people connect. As a Customer Experience Associate, you...


  • Burnaby, Canada Canadian Linen and Uniform Service Corp Full time

    **About Canadian Linen & Uniform Service** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain...


  • Burnaby, Canada Canadian Linen and Uniform Service Corp Full time

    **About Canadian Linen & Uniform Service** Canadian Linen & Uniform Service (CLAUS) provides uniforms and related products to more than 300,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, CLAUS works with local and national clients to create and maintain a total uniform solution that...


  • Burnaby, Canada Medfar Solutions Full time

    **Associate, Client Support** Plexia EMR, a subsidiary of MEDFAR Clinical Solutions, develops and maintains Electronic Medical Record (EMR) Software and Services for physician practices, medical clinics, and hospitals. The industry is ever changing, and we are looking for a dynamic and innovative individual. We are a flexible group and depending on your...


  • Burnaby, British Columbia, Canada Associate Recruiter Full time

    We are a dynamic dental practice seeking an experienced Senior Dental Administrator / Practice Manager to lead our office operations.This key role requires a proactive, detail-oriented leader with a passion for patient care and exceptional leadership skills to manage daily operations, oversee billing, insurance claims, and financial transactions.Manage...


  • Burnaby, British Columbia, Canada Associate Recruiter Full time

    Join Our Team as a Senior Dental AdministratorLocation: North Burnaby, BC.Schedule: Tuesday to Saturday.We're a vibrant, state-of-the-art dental practice in North Burnaby, and we're looking for an experienced Senior Dental Administrator / Practice Manager to lead our office operations. If you're a proactive, detail-oriented leader with a passion for patient...