Patient Organized Programs Governance Lead

2 months ago

Montréal QC, Canada Novartis Full time

**Summary**:
Location: Montreal #LI-Hybrid

About the role:
We are seeking an experienced Patient Organized Program (POP) Governance Lead responsible for the end-to-end Patient Oriented Programs (POP - Patient Support Programs, Market Research Programs and Insight Gathering) process and governance in Canada.

This role will work directly with the local POP governance team and reports to the Country Patient Safety Head.

**About the Role**:
**Key responsibilities**:

- Responsible for the full implementation of the Local POP Governance Framework which enables the end-to-end POP process, embeds Medical, Quality, Patient safety, Regulatory, Ethical, Risk and Compliance requirements and facilitates cross functional stakeholder involvement.
- Lead the Local POP Governance Board or equivalent body ensuring timely and comprehensive review of programs and POP related issues
- Provide guidance and support for local associates involved in POPs throughout the pro-gram lifecycle; Develop and deliver training for local associates and management to ensure standards are well understood and followed by all associates.
- Manage and oversee all Governance and POP monitoring activities at country organization. Drive change management initiatives and promote a culture of quality, governance, and patient centricity.
- Proactively identify quality and compliance risks, establish mechanisms to mitigate these risks in collaboration with risk experts and implement controls to measure compliance; review audit outcomes and perform country self-assessments as needed. Escalate issues if necessary to the Global POP Governance Office and local senior management

**What you'll bring to the role**:
**Essential**:

- Master’s degree in a healthcare discipline strongly preferred.
- Significant relevant work experience (min. 8 years) in the pharmaceutical industry or public health sector, in Patient Support and/or Market Research Programs, medical affairs, drug development, quality assurance, patient safety or compliance
- Excellence in communicating effectively across different audiences and organizational levels; ability to bridge between scientific and business experts
- High learning agility, comfortable with complexity and diversity, and highly interested in continuous improvement
- High awareness about regulatory and industry trends and ability to proactively address needs based on external demands
- Excellence in designing and continuously improving business processes to meet quality and compliance standards and to simplify the way we work.
- Change management skills and ability to promote a cultural of high ethical standards and compliance
- Ability to influence others to achieve a common goal, regardless of formal authority.

**Desirable**:

- Fluent in both written and spoken English and French
- Excellent Project management skills

Division

International

Business Unit

Innovative Medicines

Location

Canada

Site

Montreal

Company / Legal Entity

CA04 (FCRS = CA004) NOVARTIS PHARMA CANADA INC.

Alternative Location 1

Toronto, Canada

Functional Area

Research & Development

Job Type

Full time

Employment Type

Regular

Shift Work

No

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

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