Community Engagement Manager

5 months ago

Nanaimo, Canada Maximus Full time

Company Profile:
Maximus has been reinventing the way government agencies engage with citizens and are sought out by governments to solve complex problems. By supporting various Healthcare Administration, Employment and Citizen service programs worldwide in the United States, Australia, Italy, Saudi Arabia, Singapore, South Korea, Sweden and the United Kingdom.

This is a wonderful team-based working environment, and an opportunity to work with a great team of people who are dedicated to helping and making a difference in people's lives.**Job Description**:
**Role Summary**

This diverse and extremely pro-active role is responsible for the development and successful execution of the MCES WorkBC Employment Services Awareness and Marketing Plan; including Service Initiatives. Additionally, a key component of this position is overseeing the MCES WorkBC Employment Services Outreach Plan; including the ongoing evaluation of the effectiveness and integration of this document within the Annual Business Plan, based on identified WorkBC Employment Services Program outcomes and objectives. Working collaboratively with the MCES team, Approved Subcontractors, Employers, Industry and Community Partners, this will be accomplished by effectively and consistently engaging with local community services and organizations, and offering a direct connection to our services for both Clients and Employers; thus highlighting the benefits of WorkBC services to the greater community therein.

**Accountabilities**:
**General Consultation Services**

Providing WorkBC Employment Services general consultation services to individuals, Employers, Industry and other appropriate connections within the community, by:

- Leveraging labour market information and Employer, Industry and Community connections in support of Clients attaining and maintaining successful employment outcomes.
- Collaborating with the Director of Operations to establish appropriate targets and review the ongoing effectiveness of activities.
- Disseminating marketing materials for the purpose of effectively engaging the various Client Inclusion Groups, and consistently meeting required and identified service utilization targets.
- Developing and implementing a Service Awareness and Marketing Plan for the purposes of contacting and engaging stakeholders in order to raise public awareness and promote the benefits of WorkBC Employment services.
- Developing and maintaining meaningful relationships in the community for the purposes of facilitating referrals of individuals and Clients to WorkBC Employment services.
- Overseeing the development and implementation of the Employer Outreach Plan with the appropriate/designated team member(s) in order to effectively contact and engage Employers, thus increasing Employer awareness of WorkBC Employment services and the local labour market supply.
- Consistently working to support the increased knowledge of the WorkBC Employment Services team as it relates to the demand of the local labour market.
- Effectively integrating the Awareness and Marketing Plan, Service Initiatives and Employer Plan with the Annual Business Plan; ensuring that the balanced needs of the local labour market are consistently and appropriately met.

Community Engagement

Responsible for enriching existing, and developing new meaningful connections with Employers and Industry, Provincial and Federal Government agencies, Community-based groups and Third Party Vendors, by:

- Developing and delivering community-centered WorkBC Orientation sessions based on inclusive and collaborative communications between the various community stakeholders; resulting in an understanding of the unique needs of both the various inclusion groups and community as a whole.
- Developing a growing and informed understanding of the needs of Community members in order to facilitate functionally accessible and stronger relationships amongst and between said members.

**Service Initiatives**

Successfully build on existing capacity and networks to proactively obtain local Labour Market Information in order to support job seekers through targeted service initiatives, by:

- Effectively establishing meaningful and ongoing partnerships with Community organizations and Employers; working with local Ministry staff to encourage information sharing and collaborative and coordinated responses to Client and labour market needs and opportunities.
- Developing and maintaining relationships with Employers, Government agencies and Community organizations in the Catchment area(s) in order to remain up to date on labour market services and conditions in the Catchment area(s).
- Consistently sharing local LMI with the Ministry through the Governance Structure.
- Implementing a planned and consistent approach to Community and Employer partnerships, preventing and/or avoiding duplication in contacts with organizations and Employers
- Assisting local employers that are closing their business or downsizing b

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