Training Coach

7 months ago

Toronto, Canada Nike Full time

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.

The NIKE, Inc. Supply Chain team is the engine that propels product around the world. Supply Chain experts ensure that every year, almost a billion units of footwear, apparel and equipment arrive at the right place, at the right time. To ensure this complex job goes off without a hitch, Supply Chain teams work with a network of more than 50 distribution centers, thousands of accounts, and more than 100,000 retail stores worldwide - making the impossible happen every single day.

WHO WE ARE LOOKING FOR

Our Brimley Training Coach is responsible for the delivery of competency-based process and systems training programs. We are looking for someone who exhibits informed decision making to shape and refine training delivery, and someone with a clear focus on high quality and customer service. We need another reliable and resilient member of our team who is comfortable dealing with ambiguity and change on a regular basis The individual chosen for this position will be flexible to support training on all shifts.

WHAT YOU WILL WORK ON

You will lead the selection, development, certification, evaluation, and management of the Brimley Training Department and ensure that training is implemented in a consistent and repeatable manner, including responsibilities within our learning environment. You will be accountable for training delivery logistics, including planning, scheduling and coordinating resources. You will maintain training records, while maintaining and procuring adequate supplies needed for training. You will collect training data and metrics and report results to management, seeking recommendations for process improvements and action plans.

You will also be responsible for the management, maintenance, and trouble-shooting of the training learning technology, data, and associated devices (i.e. Warehouse Management System training environments, mobile learning devices, RF devices, WMS production data extracts, etc.). You will partner with WM Production Support, ensuring all technical aspects of the Warehouse Management Systems training environments are performing as needed. You will troubleshoot and resolve basic user issues, manage training user ids, manage training packets and exercises, and update learning assets and programs in conjunction with training needs of the organization.

WHO YOU WILL WORK WITH

You will support multiple shifts and key partners in each department, with different learning needs and varying distribution center operations You will consistently connect with Brimley Leadership, Operations, Engineering, Nike Logistics System (NLS), DC Trainers regarding process improvements, training material changes, evaluations, new training needs, etc. You will build key relationships in Operations to build and sustain a scalable, flexible, and reliable Training Network, while also leading, coaching, mentoring, and supervising the Process Trainers performance as it relates to their role, always ensuring delivery excellence.

WHAT YOU BRING
- Bachelor's degree or a combination of relevant education, experience and training
- 2+ years of experience facilitating and delivering training programs
- 2+ years people leadership experience preferred
- High proficiency with PC, Microsoft Office (e.g. Excel, Access, Word, PowerPoint, Project)
- Demonstrated experience using analytical, investigative, interpersonal, written, and communicative skills to make recommendations and decisions
- Experience in driving consensus across teams, using a team orientation and meaningful storytelling and influencing abilities
- Experience translating technical information to non-users
- Available to work flexible schedule when needed to accommodate all shifts
- 2+ years Warehouse Management experience preferred
- Experience within a distribution or manufacturing environment preferred
- Broad business exposure and direct experience in implementation of business change and process improvement initiatives

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion

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