Service Manager

5 months ago

Cambridge, Canada 401 Auto Full time

Get out of the Rat Race Leave the busy city behind you, and embrace the beauty of North Bay, go fishing in serene lakes or rivers and enjoy walks through trails and woodlands. immerse yourself in the natural beauty, and embrace fresh opportunities at The 401 Group of Companies.

Are you looking for a better quality of life and life style? Do you enjoy the outdoors, hiking, fishing, hunting? Want affordable housing, yet still earn big city wages or more? We have a rare opportunity for someone to live in the beautiful North Bay area, work in a brand new 14 bay state of the art facility under a very strong domestic brand. Join a growing automotive group that provides training, coaching and support to your team, yourself and your career. If you answer any number of these questions with "YES" then we want to meet you.

At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be We strive to hire exceptional employees who see themselves as _trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leade_rs in all aspects of who they aspire to be daily.

**Location: 2180 Eagle St N, Cambridge ON (Kia)**

**Compensation: Up to $120,000 per year**

The Service Manager is responsible for the day to day operations of our Automotive Service department. They hire, train, and motivate employees to meet and exceed business and customer expectations.

**What You Will Be Doing**:

- Experienced in providing exceptional customer service
- Develop and maintain a culture that values excellent customer service through effective training, supervision, coaching and talent management
- Review and implement Service Centre policies and procedures that improve the customer experience through high quality service and rapport building
- Develop and implement a long-term strategy and action plan to attract and retain customers
- Coach team members to provide excellent customer service
- Recruit, develop, motivate, recognize and hold accountable an Auto Service team that will meet established objectives and targets for sales and profitability
- Improve sales and profitability for the Service Centre
- Effectively resolve customer and employee complaints and concerns
- Ensure compliance with Health and Safety and all other workplace regulations and policies
- Monitor the operating budget by tracking sales and expenses
- Promotes service safety and security procedures
- Other duties as required by management

**What You Bring to the Table**:

- 12 Grade Diploma or GED
- Minimum 5 years experience in the automotive service industry
- Minimum of 3 years of management experience in the automotive industry
- Excellent communication, interpersonal and time management skills
- Ability to adapt to a changing environment and meet deadlines
- Strong computer & leadership skills
- Automotive Technician’s License is an asset
- Good communication skills and attention to detail
- Must have the ability to multi-task and work under pressure
- Must be willing to be flexible with work schedule

**So why work for us?**
- The 401 Group of Companies is privately owned and 100% Canadian
- 20+ State-of-the-art facilities including a "google like" call centre and an 80,000 sq ft. centralized service "Hub"
- A high energy, fast paced and fun work environment with various initiatives and rewards
- Individual and team-oriented coaching, mentoring, and training
- Opportunities for career path planning, growth, and advancement from within
- Health & wellness benefit enrolment opportunities
- Employee referral bonus opportunities
- Employee pricing on parts, service and at the Blackshop Restaurant and Wine Bar
- A corporate swag e-site for employees exclusively
- Perkopolis enrollment
- On-site Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and service. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless

  • Service Technician, Residential

    2 months ago

    Cambridge, Canada Service Experts Canada Full time

    Overview: **Residential HVAC Service Technician** **Reports To**:General Manager and/or Operations Manager **Status**: Full-time, Regular **Category**: Service **Location Name**: Boehmers Home Services **Location Address**: Kitchener, ON **Posting #**: 2024-29851 **Posting Date**: 8/29/2024 **Closing Date**: 11/29/2024 **Join the team of experts and...

  • Senior manager legal

    4 weeks ago

    Cambridge, Canada Waterloo Regional Police Service Full time

    Legal Services and Risk Management Senior Director Legal Services The Senior Director, Legal Services, plays a pivotal role in leading the Waterloo Regional Police Service (WRPS) on all legal matters. The Senior Director provides strategic legal counsel and operational guidance to the Chief of Police, Deputy Chiefs, and members across all organizational...

  • Automotive Service Advisor

    5 months ago

    Cambridge, Canada Witmer Auto Service Full time

    Witmer Auto Service is currently looking for hire a Service Advisor for our fast-paced service centre. **Duties**: - Greet customers and provide excellent customer service - Schedule service appointments for clients with accurate descriptions for mechanics - Coordinate vehicle inspections with mechanics - Communicate findings to customers, provide accurate...

  • Facilities Service Coordinator

    4 months ago

    Cambridge, Canada Waterloo Regional Police Service Full time

    **Type of Employment**: Full Time Permanent **Salary**: $84,441.28 **Location**: Cambridge, Ontario with travel within the region **Condition of Employment**: Monday-Friday Day Shift **Waterloo Regional Police Service** With more than 1000 sworn and civilian members, the Waterloo Regional Police Service (WRPS) requires a **Facilities Service Coordinator....

  • Administrative Assistant, Legal Services

    4 months ago

    Cambridge, Canada Waterloo Regional Police Service Full time

    **Administrative Assistant, Legal Services** **Waterloo Regional Police Service** With more than 1000 sworn and civilian members, the Waterloo Regional Police Service (WRPS) requires a **Administrative Assistant, Legal Services**. **The WRPS delivers exceptional police services to its residents. The Waterloo Region is a vital and prosperous community in...

  • Senior Director Legal Services

    2 weeks ago

    Cambridge, Ontario, Canada Waterloo Regional Police Service Full time

    Job Title: Senior Director Legal ServicesThe Waterloo Regional Police Service (WRPS) is seeking a highly skilled and experienced Senior Director Legal Services to lead its legal team. As a key member of the Senior Leadership Team, the Senior Director Legal Services will provide strategic legal counsel and operational guidance to the Chief of Police, Deputy...

  • Assistant Funeral Home

    5 months ago

    Cambridge, Canada Service Corporation International Full time

    2 Positions open for this **JOB RESPONSIBILITIES** - Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items - Prepares documents related to services, cremations, maintenance, as directed by...

  • Information Management Specialist

    3 weeks ago

    Cambridge, Canada Waterloo Regional Police Service Full time

    Job Req ID: 1659- Location: CAMBRIDGE, ON, CA- Information Management and Case Preparation**Information Management Specialist**: **Position Status (perm/temp/part-time): Permanent Part-Time (Temporary Full-Time contracts available)** **Long Description**: Full Job Description: Information Management Specialist **Summary**: Ensures the timely entry,...

  • Information Management and Data Specialist

    2 weeks ago

    Cambridge, Ontario, Canada Waterloo Regional Police Service Full time

    Job SummaryAs a key member of the Waterloo Regional Police Service team, the Information Management Specialist plays a vital role in ensuring the accuracy and confidentiality of data and information within the Canadian Police Information Centre (CPIC) system and the records management system (RMS).Key Responsibilities- Process and input data into information...

  • Senior Director Legal Services

    3 weeks ago

    Cambridge, Ontario, Canada Waterloo Regional Police Service Full time

    Job Title: Senior Director Legal ServicesWaterloo Regional Police Service is seeking a highly skilled and experienced Senior Director Legal Services to lead its legal team and provide strategic legal counsel to the Chief of Police and Deputy Chiefs.Key Responsibilities:Provide expert legal advice and guidance on complex legal issues to the Chief, Deputy...

  • IT Manager, Service

    4 weeks ago

    Cambridge, Ontario, Canada Septodont Full time

    Job SummaryThe IT Manager, Service & Support – Americas is a key leadership role responsible for managing all areas of IT Service and Support in the region. This includes managing and mentoring the IT staff responsible for service delivery, help desk, and end user computing. The successful candidate will be a champion of customer-centric behaviors,...

  • IT Manager, Service

    4 weeks ago

    Cambridge, Ontario, Canada Septodont Full time

    Job SummaryThe IT Manager, Service & Support – Americas is a key leadership role responsible for managing all areas of IT Service and Support in the region. This includes managing and mentoring the IT staff responsible for service delivery, help desk, and end user computing. The successful candidate will be a champion of customer-centric behaviors,...

  • Service Manager

    2 weeks ago

    Cambridge, Ontario, Canada beBee Professionals Full time $45,000 - $60,000

    We are seeking a Service Manager to join our team in Cambridge, Canada. As a key member of our team, you will be responsible for supervising daily operations, ensuring efficient workflows and high-quality service. You will also be responsible for training, mentoring, and managing team members, providing ongoing feedback and coaching.Key...

  • IT Service Manager

    2 weeks ago

    Cambridge, Ontario, Canada Septodont Full time

    Job SummaryThe IT Service Manager will lead the IT Service and Support team in the Americas region, reporting to the Senior IT Manager, Operations. This role is responsible for managing all areas of IT Service and Support, including service delivery, help desk, and end-user computing. The successful candidate will have a strong customer-centric approach,...

  • IT Service Manager

    2 weeks ago

    Cambridge, Ontario, Canada Septodont Full time

    Job SummaryThe IT Service Manager will lead the IT Service and Support team in the Americas region, reporting to the Senior IT Manager, Operations. This role is responsible for managing all areas of IT Service and Support, including service delivery, help desk, and end user computing. The successful candidate will have a strong customer-centric approach,...

  • IT Manager, Service

    2 months ago

    Cambridge, Ontario, Canada Septodont Full time

    Job SummaryThe IT Manager, Service & Support – Americas is responsible for leading the IT Service and Support team in the region, ensuring the delivery of high-quality services to customers. This role requires strong leadership and management skills, as well as the ability to drive business growth and customer satisfaction.ResponsibilitiesDevelop and...

  • IT Service Manager

    4 weeks ago

    Cambridge, Ontario, Canada Septodont Full time

    Job SummaryThe IT Service Manager, Service & Support – Americas is responsible for managing all areas of IT Service and Support in the region. This includes managing and mentoring the IT staff responsible for service delivery, help desk, and end user computing. The successful candidate will be a champion of customer-centric behaviors, focusing the IT...

  • IT Service Manager

    4 weeks ago

    Cambridge, Ontario, Canada Septodont Full time

    Job SummaryThe IT Service Manager, Service & Support – Americas is responsible for managing all areas of IT Service and Support in the region. This includes managing and mentoring the IT staff responsible for service delivery, help desk, and end user computing. The successful candidate will be a champion of customer-centric behaviors, focusing the IT...

  • IT Service Manager

    2 months ago

    Cambridge, Ontario, Canada Septodont Full time

    Job SummaryThe IT Manager, Service & Support – Americas is a key leadership role responsible for managing all areas of IT Service and Support in the region. This includes managing and mentoring the IT staff responsible for service delivery, help desk, and end-user computing. The successful candidate will be a champion of customer-centric behaviors,...

  • IT Manager, Service

    1 month ago

    Cambridge, Ontario, Canada Septodont Full time

    Job SummaryThe IT Manager, Service & Support – Americas is responsible for managing all areas of IT Service and Support in the region. This includes managing and mentoring the IT staff responsible for service delivery, help desk, and end user computing. The successful candidate will be a champion of customer-centric behaviors, focusing the IT Service and...