Service Manager

5 months ago

Cambridge, Canada Vision Truck Group Full time

**Job description**

Vision Truck Group, Canada’s largest Mack/Volvo dealer is currently seeking a Service Manager to lead our Cambridge dealership.

We are seeking an energetic, customer focused, self-starter who can provide steadfast leadership, responsible for all operations and actions of the Cambridge Service Department, reporting to the Director of Service.

Key Responsibilities:

- Oversee day-to-day service operations as well as work with and build strong relationships with other departments while maintaining a strong focus on company policy and culture.
- Adhere and enforce in policy and process of Certified Uptime Dealer, Paperless Operations and Delivery of Top Quality Service to our Customers.
- Manage, Coach and Discipline all Service Employees to the highest standards.
- Establish long-term positive relationships with customers and peers.
- Have a strong background in the heavy truck / transportation industry in Supervision / Management.
- Have proven ability of delivering and sustaining high quality customer service and loyalty.
- Be skilled at multitasking while maintaining great attention to detail while working in a fast paced regimented environment.
- Possess exemplary leadership, coaching, management, team building and self-disciplinary skills.
- Have proficiency in computer and digital technology and systems.

This is a challenging, fast-paced opportunity for the right individual to be part of a dynamic, busy, expanding business.

Our company is a cutting edge forward-thinking leader in the heavy truck service industry. We offer an attractive compensation package including benefits, incentives, pension, etc., and a stable working environment where hard work and loyalty are acknowledged and rewarded.

**Job Types**: Full-time, Permanent

We offer Private Office, Paid Vacation, Paid Holidays, Annual Performance Bonus, Annual Loyalty Bonus, Expense Account, Travel Reimbursement, Company iPhone, Company Uniform including layers and Jacket, Safety Footwear Allowance, RRSP and Pension including a Sunlife Financial Advisor, Comprehensive Health, Drug and Dental Coverage, and a number of other Perks and Supplier discount and purchase programs including Esso, Bell, Ford and other Dealer groups, Mark’s Work Warehouse.

**Job Types**: Permanent, Full-time

**Salary**: Competitive Wage

**Benefits**:

- Company pension
- Dental care
- Extended health care
- Life insurance
- RRSP match
- Store discount

Schedule:

- Day shift

**Experience**:

- service advisor: 1 year (preferred)
- Management/Supervisor: 5 years (preferred)

Licence/Certification:

- 310T License (preferred)

Work Location: In person

**Benefits**:

- Company pension
- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- service advisor: 1 year (required)
- Management/Supervisor: 5 years (preferred)

Ability to Commute:

- Cambridge, ON N1R 8B7 (required)

Work Location: In person

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