Bike Repair Technician

1 week ago

Golden, Canada Resorts of the Canadian Rockies Full time

**Mountain Bike Instructor / Bike Repair Technician**

As a Mountain Bike Instructor, you will be responsible for ensuring an excellent guest experience in all of our various programs. You must be athletic, passionate, and have strong communication skills. You will demonstrate a fun and responsible approach to working with guests and fellow employees and will deliver an incomparable, customized learning experience in a safe and encouraging environment.

As a Bike Repair Technician, our guests feel safe riding their bikes knowing that you performed the repairs. You are technically inclined and have experience with mountain bikes. You take pride in providing guests with the best vacation and recreation experience possible.

**You will**:

- Ensure the safety of all students and guests and provide an exceptional mountain experience through professional instruction on a mountain bike.
- Contribute to a professional, supportive environment for other Instructors and KHMR staff.
- Safely repair and maintain the rental fleet, guest bikes and other equipment.
- Provide an exceptional level of customer service through direct interaction, sales and service.
- Assist rental staff with safely sizing and fitting appropriate equipment.
- Handle cash when necessary.
- Clean gear, bikes and maintain tidiness and organization of the store.
- Sell retail products in store (clothing, bike parts and other items).
- Work flexible shifts with varying hours, depending on factors such as weather and visitation levels.
- Engage in daily team meetings, training and other communications necessary to provide a high-quality experience for guests of the resort.
- Work for extended periods in harsh weather conditions (cold, wind, heat, altitude).
- Perform other duties as assigned.

**You**:

- Hold a PMBIA Level 1 or equivalent; PMBIA Level 2 or 3 would be ideal.
- Have advanced downhill mountain bike skills.
- Have previous experience repairing, tuning and maintaining bikes.
- Are able to lift at least 25 pounds and are comfortable handling bike parts.
- Are passionate about instructing and creating a safe and engaging learning environment.
- Have experience in a customer service role - preferably a rental or retail establishment.
- Have a completed criminal background check.
- Have sufficient strength, physical condition, and stamina to be able to conduct mountain bike lessons for extended periods of time.

**We offer**:

- A staff season's pass to the resort to enjoy downhill biking, hiking, and more.
- Discounts on food, retail, golf, and hotels.
- A competitive wage with seasonal accident insurance.
- Pro-deals.
- Staff events - meet great people who share a passion for the mountain lifestyle

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