Director, Collaboration Services

4 weeks ago


Winnipeg, Canada Canada Life Assurance Company Full time

**Description:
- Permanent Full Time- We are looking for our next **_Director of Collaboration Services._**
- The Director of Collaboration services reports directly to the Vice President, Desktop and Collaboration Services and will work closely with our business and Digital Technology leaders to guide the future of our end user collaboration technologies and services. The Director is responsible for the delivery, adoption, evolution and support of collaboration, conferencing, voice and print technologies.**What you will do**
- Provide technology ownership, including engineering and operations functions, for the following services:

- Platforms for file sharing and content collaboration (legacy and cloud)
- Meeting room technology and video conferencing services
- Voice and fax services
- Enterprise print technologies (document creation/presentation)
- End user print (engineering function only)
- Maintain a close relationship with key service consumers to understand their business challenges and drive adoption of collaboration technologies to address them.
- Deliver secure services ensuring risk and security controls are imbedded in all technologies, processes and procedures in alignment with business risk appetite.
- Drive an excellent service experience through the use of service monitoring, automation and alignment to proven operational processes.
- In partnership with Enterprise Architecture and other technology owners, establish and maintain service and technology roadmaps for collaboration.
- Provide leadership that empowers a geographically dispersed team of leaders and technologists.
- Establish strong partnerships with key third party suppliers.
- Effectively manage staffing, operational, vendor and initiative finances including business case development for emerging opportunities.

**What you will bring**
- Communication capabilities that allow you to effectively blur the lines between the business and technology worlds.
- Experience implementing risk and security controls within technologies and operational processes within a regulated organization.
- Experience delivering products or services through multi-disciplinary agile squads
- Deep understanding of the current and emerging Microsoft 365 suite of services.
- Proven financial management capabilities including business case thinking for new investments.
- A degree in Computer Science or equivalent technical program(s).
- 5+ years leading a geographically dispersed technology team
- 8+ years experience in architecture and engineering roles in medium to large enterprises

**What really sets you apart**
- A passion for seeing technology adopted to enable improved business collaboration and productivity
- A demonstrated curiosity for emerging technologies and features
- Leadership skills that drive a vivid vision of the future for your consumers and your team.

**_Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg._**
- The base salary for this position is between **$89,800****:

- $166,300** annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.-
- Be your best at Canada Life- Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.- You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.- Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.-
- Canada



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