Director of Services

7 months ago

Winnipeg, Canada New Directions Full time

New Directions for Children, Youth, Adults and Families is a non-profit community-based organization that provides a diverse range of supports to individuals in a variety of settings. The organization’s mission is to provide responsive and individualized services that foster the hopes and dreams of people and their communities.

Within New Directions, the Adults Services branch provides strengths-based, person-led services through a range of community-based supports for individuals with intellectual/developmental disabilities who may experience complex health issues. All services strive to promote a sense of belonging and to provide opportunities for individuals to have meaningful lives, achieved by providing person-led support.
- Reporting to the Senior Director of Adult Services, this **new Director position** will be responsible for oversight of the Winnipeg-based Shift Staffed Homes and the newly developed Transitional Services department. In addition to specific service area responsibilities, the Director will be a key leader within Adult Services with oversight of strategic growth, project management targets, quality assurance, and change management initiatives.
- Strive for continuous improvement and professional development,
- Approach projects with a resourceful and creative mindset, championing new models of service,
- Have confidence in managing large-scale initiatives and exhibit effective change management skills,
- Focus on collaboration with all stakeholders,
- Develop and maintain effective relationships with external stakeholders, and understand systems navigation within and across sectors,
- Forecast and monitor financial markers within the service areas, course-correcting when required,
- Develop and enhance new service and funding proposals, and
- Prioritize quality services and outcomes for the individuals New Directions supports.
- The Director must work in conjunction with colleagues and Senior Leadership to ensure proposals and service plans align with the organization’s goals and scope of services that will address gaps and avoid duplication.

This position requires a financial acumen to manage and plan for funding agreements, funding proposals and operational budgets in collaboration with New Directions’ financial team, as well as human resources skills to provide leadership and supervision to direct reports and their teams. The ability and resiliency to lead crisis response and act on the Senior Director’s behalf when needed is essential. This Director will also be an active member of New Directions’ Agency Management team.

**Key competencies sought for this position are**:

- Navigating Youth and Adult Systems
- Advocating with and for Others
- Creative Problem Solving and Decision Making
- Holding People Accountable
- Leading and Developing Others
- Strategic Thinking and Initiative
- Values and Ethics Driven

be required to travel within surrounding regional areas where service delivery is established and expanding.
- The successful applicant will have, as a minimum:

- Bachelor or Masters Degree in Human Services, Public Health, Organizational Development, or a related field,
- 10+ years of experience working in a related social service environment, ideally with experience supporting individuals with disabilities and working collaboratively with internal and external stakeholders,
- 7+ years in progressive leadership positions with responsibility for managing a team, leading strategic change initiatives and quality assurance,
- A comprehensive understanding of person-led frameworks and a drive to ensure supports are implemented,
- An extensive knowledge of related operations within the Department of Families,
- The ability to implement and monitor service evaluation,
- Experience in all aspects of project management practices and change management principles,
- A demonstrated commitment to working with cultural communities present at New Directions,
- A strong understanding of financial management and comfort in the regular use of Microsoft Office products.

We thank all applicants for their interest in New Directions, however, only those selected for an interview will be contacted. Unfortunately, we cannot accept telephone inquiries.

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