Logistics Coordinator/ Dispatcher
3 days ago
**Job Summary**
**Key Responsibilities**:
- **Dispatch Coordination**:
- Schedule and assign drivers for final mile deliveries based on route optimization, workload, and delivery priorities.
- Monitor driver locations, traffic patterns, and delivery times to ensure timely and efficient parcel delivery.
- Track parcel progress and communicate real-time updates to customers and operations team.
- **Customer Communication**:
- Handle customer inquiries and resolve issues related to delivery delays, parcel status, and driver locations.
- Provide accurate ETAs to customers, addressing any specific delivery needs or instructions.
- Ensure a high level of customer satisfaction through responsive, clear, and courteous communication.
- **Driver Support and Management**:
- Serve as the main point of contact for drivers, assisting with route guidance, troubleshooting issues, and providing necessary information for smooth operations.
- Track driver compliance with company policies, including delivery standards, safety protocols, and proper parcel handling.
- Coordinate with the warehouse team to ensure drivers are equipped with the correct parcels and delivery instructions.
- **Operational Reporting and Analysis**:
- Maintain accurate records of deliveries, including successful deliveries, missed deliveries, and any issues encountered.
- Generate regular reports to assess operational efficiency, on-time performance, and areas for improvement.
- Utilize data to recommend improvements to route efficiency, driver management, and customer experience.
- **Problem-Solving and Issue Resolution**:
- Proactively address any logístical challenges, including route adjustments for traffic delays, unexpected parcel volumes, or driver shortages.
- Resolve on-the-spot delivery challenges by coordinating with drivers, customers, and operations teams.
**Requirements**:
- **Experience**: Minimum of 1-2 years of experience in dispatch, logistics, or transportation, preferably in final mile delivery operations is strongly required.
- **Skills**:
- Strong organizational and multitasking abilities to manage multiple drivers and delivery routes.
- Proficient in logistics software, GPS tracking systems, and Excel for reporting and data management.
- Excellent communication skills for both customer service and driver coordination.
- Strong problem-solving skills and the ability to remain calm and effective under pressure.
- **Education**: High school diploma or equivalent; additional qualifications in logistics or supply chain management are a plus.
- **Availability**: Flexible scheduling to accommodate early morning, evening, or weekend shifts as required.
**Job Types**: Part-time, Permanent
Pay: $17.40-$18.00 per hour
Expected hours: 40 per week
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Calgary, AB: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Are you comfortable operating a pallet jack or forklift?
- How many years of warehouse experience do you have?
- Do you have a valid driver's license?
- Do you have a personal vehicle to commute to and from the workplace?
- Have you ever worked with Raven Force Couriers before?
- Does the mentioned wage range meet your expectations?
- Will you be able to commence the employment as early as 23rd December, 2024?
**Experience**:
- dispatching: 1 year (required)
Work Location: In person
Expected start date: 2024-12-23
-
Logistics Coordinator/Dispatch
6 months ago
Calgary, Canada Certarus Full timeCertarus is the North American leader in providing low carbon energy solutions through a fully integrated compressed natural gas (CNG), renewable natural gas (RNG), and hydrogen platform. The company safely delivers clean-burning fuels to remote communities and industrial customers not connected to a pipeline. By displacing more carbon-intensive fuels,...
-
Logistics Coordinator/ Dispatcher
2 weeks ago
Calgary, Canada Raven Force Couriers Full time**Job Summary** **Key Responsibilities**: - **Dispatch Coordination**: - Schedule and assign drivers for final mile deliveries based on route optimization, workload, and delivery priorities. - Monitor driver locations, traffic patterns, and delivery times to ensure timely and efficient parcel delivery. - Track parcel progress and communicate real-time...
-
Logistics Coordinator
4 weeks ago
Calgary, Canada Nu-Era Logistics Inc Full timeAbout NUERA: NUERA Logistics is a well-established supply chain solutions provider with distribution channels and an office network that span North America, Europe and Asia. We view transportation challenges as opportunities to demonstrate industry expertise, competitive rate structure and professionalism. Our client retention record is a testament to our...
-
Dispatcher
3 months ago
Calgary, Canada Ashrav Logistics inc Full time**full job description** Flat Deck We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Ashrav Logistics is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. **Position...
-
Logistics Dispatch
2 months ago
Calgary, Canada Pro-formance Intermodal Inc Full time**Position**: Planner / Dispatcher **Location**: Calgary, AB **Pro-formance Intermodal Inc.** **Status**: Full-time At Pro-formance Intermodal we aim to be one of the most reliable trucking companies in Canada. We are consistently being responsive, efficient, flexible and give the highest level of customer service and satisfaction. We are currently...
-
Dispatcher
7 months ago
Calgary, Canada Lineage Logistics Full timeWe are a growing organization and currently looking for a passionate and motivated Dispatcher to join our winning team. Employment Type: Full-Time Shift: Monday to Friday - 9:00am to 5:30pm Reports To: Supervisor - Dispatch Office/Facility: "Great Plains" Facility - Calgary AB **KEY RESPONSIBILITIES** - Promotes a culture where Health & Safety is the #1...
-
Route Planner/dispatcher
6 months ago
Calgary, Canada FreshPath Logistics The Organic Box Full time**Position Title: ROUTE PLANNER/DISPATCHER** **Location: CALGARY** **ABOUT FRESH PATH LOGISTICS SOLUTIONS**: FreshPath Logistic Solutions is a locally owned and operated delivery company specializing in last mile home and commercial delivery of food/beverage & other products. Our goal is to deliver every delivery on time, every time and provide exemplary...
-
Truck Broker
3 months ago
Calgary, Canada ITN International Corp. Full timeMaking it Personal - ITN Logistics is the dependable source for all your logistics needs - worldwide air & ocean transportation, USA-Canada & domestic trucking, customs clearance, 3PL warehousing & distribution and special projects. Our experienced team of logistics professionals, backed by a solid information & shipment management system are qualified to...
-
Logistics Operations Coordinator
3 weeks ago
Calgary, Alberta, Canada GEM TRANSPORT INC. Full timeAbout GEM Transport Inc.We are a dynamic transportation company looking for an experienced Logistics Operations Coordinator to join our team.Job DescriptionThe Logistics Operations Coordinator will be responsible for coordinating activities with other work units or departments, monitoring the movement of supplies and materials between departments, and...
-
Logistics Coordinator
4 weeks ago
Calgary, Alberta, Canada Smart Group Of Transportations Full timeJob Title: Logistics CoordinatorAbout Us: At Smart Group Of Transportations, we are committed to providing exceptional service and ensuring the safe transportation of goods.Job Summary: We are seeking a highly organized and detail-oriented Logistics Coordinator to join our team. The ideal candidate will have experience in dispatch operations and be...
-
Logistics Coordinator
3 weeks ago
Calgary, Alberta, Canada Daku transport limited Full timeAbout UsDaku Transport Limited is a leading transportation company dedicated to delivering exceptional services to our clients.Job Title: Logistics CoordinatorWe are seeking an experienced Logistics Coordinator to join our team. The ideal candidate will be responsible for coordinating the activities of vehicle operators, crews, and equipment to ensure...
-
Logistics Coordinator
6 months ago
Calgary, Canada Calgary National Logistics(CNL)LTD. Full timeEducation: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year **Tasks**: - Co-ordinate activities with other work units or departments - Monitor movement of supplies and materials between departments - Ensure accuracy of completed time sheets, payroll and other...
-
Dispatcher
1 month ago
Calgary, Canada DHANOA ENTERPRISES INC Full time**Responsibilities**: - Coordinate and prioritize daily dispatch activities - Monitor and track shipments to ensure on-time delivery - Deal with Border connect & ensure the smooth operation of drivers - Communicate with drivers, customers, and internal teams to resolve any issues or delays - Utilize data entry skills to update and maintain accurate...
-
Dispatcher
1 month ago
Calgary, Canada Lineage Logistics Full timeWe are a growing organization and currently looking for a passionate and motivated Dispatcher to join our winning team. Employment Type: Full-Time Shift: 7:00am - 3:30pm, Tuesday - Saturday Reports To: Supervisor, Dispatch Office/Facility: Calgary Facility Position Summary Support the daily scheduling and dispatching of vehicles into and out of loading docks...
-
Dispatcher
3 months ago
Calgary, Canada Lineage Logistics Full timeWe are a growing organization and currently looking for a passionate and motivated Traffic Clerk to join our winning team. Employment Type: Full-Time Shift: 7:30am - 5:30pm, Monday to Thurs Reports To: Supervisor, Dispatch Office/Facility: Calgary Facility Position Summary Support the daily scheduling and dispatching of vehicles into and out of loading docks...
-
Logistics Operations Coordinator
4 weeks ago
Calgary, Alberta, Canada ALBERTA INC. Full timeWe are seeking a highly organized and detail-oriented Logistics Operations Coordinator to join our team at Alberta Inc. in Edmonton, Canada. This is a permanent position that offers a competitive salary of $55,000 - $65,000 per year, depending on experience.Job DescriptionThe Logistics Operations Coordinator will be responsible for planning and organizing...
-
Heavy Haulage Logistics Coordinator
3 weeks ago
Calgary, Alberta, Canada SOLID TRANSPORT INC. Full timeJob SummarySOLID TRANSPORT INC. is seeking a skilled Heavy Haulage Logistics Coordinator to join our team.Key Responsibilities:Coordinate logistics operations, including dispatching personnel and monitoring workloads and locations.Communicate effectively with vehicle operators to advise them of traffic and other problems.Process and transmit information...
-
Dispatcher
6 months ago
Calgary, Canada ELEFANTE EXPRESS LTD. Full time**About us** ELEFANTE EXPRESS LTD. is a small business in Calgary, AB T3J 4E7. We are professional, agile, and professional. Our work environment includes: - Modern office setting - Food provided This is a full-time on-site role as a Dispatch Co-cordinator located in Calgary, AB. The Truck Dispatcher will be responsible for coordinating the...
-
Dispatcher
6 months ago
Calgary, Canada Buds Courier Full time'''Duties''' - Coordinate and schedule the delivery of goods and materials to customers - Communicate with drivers, warehouse staff, and customers to ensure timely and efficient delivery - Enter data into the AS400 system to track shipments and update records - Analyze supply chain data to identify trends and make recommendations for process improvements -...
-
Logistics Coordinator
3 months ago
Calgary, Canada Hardwoods Specialty Products Full timeWe are seeking a motivated **Logistics Coordinator** with strong attention to detail to provide dispatch and sales support in our busy industrial office located in SE Calgary. Use your strengths of organization and time-management to ensure orders are shipped efficiently while maintaining accurate daily records in our ERP system according to company policies...