Product Specialist

6 months ago

Acheson, Canada Wajax Full time

**The Opportunity**

Responsible for driving sales growth for all mining wear part product lines nationally (U/C, Buckets, GET, Etc.). Responsible for driving parts and service growth through account management for assigned customers.

**The Role**
- Provide technical and commercial support on assigned product lines to mining branches, mining category staff, and end users.
- Responsible for mining wear parts business as a whole (sales, profitability, forecasting, budgeting, etc.)
- Support outside sales team and mining branches with prospecting activities including market overviews, field population tracking, training, and quotation support.
- Maintain database on mining undercarriage, buckets, and GET installations and hours.
- Liaise with Supply Chain and mining branch parts leaders to ensure proper stock levels of consumables for assigned product lines.
- Delivers product training to mining category colleagues and end users for assigned product lines.
- Travel to customer sites for meetings, presentations, opportunity identification, and installed base inspections.
- Performs the following activities, acting as the Mining Support Representative, for all assigned accounts:

- All sales functions related to the full complement of OEM and aftermarket parts and service offerings for mobile equipment.
- Liaise with Service Operations, other in-house departments, manufacturers, and all other relevant suppliers to determine status of orders, availability of technician support, and drive resolution of all customer concerns.
- Identify and resolves customer issues in a timely manner.
- Measure, monitor and report on U/C wear for mining shovels and excavators.
- Manage data collection for major component tracking program.
- Prospect and source new parts and service opportunities within existing accounts.
- Meet and exceeds all established sales targets monthly/annually.
- Creates and delivers quotations on parts and service offerings.
- Education: High School; College or Trade or Certifications
- Work Experience: 10 + years
- Knowledge: Parts operations, mining equipment, maintenance planning, etc.

**The Company**

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”

Highlights include:

- Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
- Wajax led e-learning, and product training through industry leading manufacturers.
- Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
- Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
- Flexible work arrangements
- Award-Winning Health and Wellness Program.

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

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