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Office Assistant, Accessible Learning Services

3 months ago

North York, Canada Seneca Polytechnic Full time

**Join the Renewed Seneca, The Next Seneca.**:
Guided by _The Next - A Strategic Plan for Seneca Polytechnic_, we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a great employee experience.

**Position Summary**:
Reporting to the Manager, Operations, and Administration, the incumbent is responsible for front-line office support for Accessible Learning Services and Personal Counselling Services, including support for Counsellors, Assistive Technologists, and Learning Strategists in the areas of accessibility and academic accommodations.

The incumbent provides ongoing assistance to students with disabilities including physical, sensory, hearing, vision, mental etc. and/or students who are experiencing academic stress. Office assistants are bound by confidentiality during the course of their work within the department and outside of regular duties.

This is a temporary contract opportunity.

**Responsibilities**:

- Directs, connects, and responds to service inquiries, scheduling student appointments; the highest level of student/client service to individuals who may be facing difficulty or seeking support for physical and mental health, as well as students with disabilities.
- Provides information (internal and external inquiries) on the programs and services/requirements provided by the department and Seneca as a whole.
- Organizes and maintains a large case filing system (including virtual components in the Electronic Records system).
- Maintains office supply inventory and delivers/distributes mail.
- Other duties/special projects as assigned.

**Qualifications**:
**Education**
- Minimum completed one (1) year certificate in office administration or in an equivalent/related field.

**Experience**
- Minimum three (3) years of experience in front office, counseling, and/or office administration role. Work experience in post-secondary is an asset.
- Experience working in the field of accessibility/disability services is an asset.

**Skills**
- Good judgment and the ability to deal with sensitive and confidential information.
- Demonstrated communication, problem-solving, and interpersonal skills.

Note: A skills assessment test will be administered during the recruitment process.

A combination of relevant experience and education may be considered as equivalent to the above requirements in the event that there are no internal applicants that meet the qualifications as posted. Equivalency will be assessed by the talent acquisition team.

**Job Details**

**External Posting Date**:March 22, 2024
**External Closing Date**: March 28, 2024
**Pay Range**: Payband E - $27.81 - $32.24 (Start Rate: $27.81)
**Hours**:35 hours per week (overtime as required)
**Work Type**:On-site
**Shift**: Monday to Friday, 9:00AM to 5:00PM
**Ideal Start Date**: 4/8/24
**End Date**: 7/31/24

**Job Type**:Temporary Assignment (Appendix D)

**Note**: Seneca requires copies of educational credentials at the time of an interview. Confirmation of educational credentials in the form of an official Canadian transcript or an official evaluation of international credentials which determines Canadian equivalency will be required upon hire.

**Seneca Polytechnic at a Glance**:
Seneca Polytechnic is Canada’s leading polytechnic with over 4300+ employees, 40,000 full-time students and 23, 400 part-time and continuing education students. With over 55 years since opening its doors for the first time, Seneca Polytechnic is dedicated to getting our students career
- and world-ready. We offer an education that has no boundaries. And we create great flexible experiences for those who study and work here. The student experience. The employee experience. The community experience. The Seneca experience is a differentiator. As Canada’s leading polytechnic, our core mission is our North Star: we provide a great education that builds great careers for our graduates. We make a difference so they can make a difference.

None of this happens without the exceptional employees of Seneca - the faculty, support staff and administrators - who show their commitment to our students and their success every day. We are excited about what the future holds. Come help us build The Next for Seneca Polytechnic. Embrace innovation. Challenge the status quo. Lead. That’s Seneca Polytechnic.

**Our Commitment**:
**Accessibility**: