Retail & Experience Team Leader

2 days ago

NiagaraontheLake, Canada Andrew Peller Limited Full time

We are recruiting for a **Retail & Experience Team Leader **to join our team starting **mid March/Early April.**

Peller Estates Winery is part of the Andrew Peller Ltd. family of brands and is a proudly Canadian winery crafting quality wines from the heart of Ontario's Niagara Peninsula - a popular destination for those visiting Niagara on the Lake or local We help people share great wine and food with the people that they care about and when it comes to summer jobs or careers in the industry, APL properties offer everything you are looking for. If you are passionate about wine, food, tourism and generally creating immersive experiences for people - then you won't want to miss the opportunity to be a part of the team this season.

Interviews have begun already These openings will lead junior teammates this summer and need to have some prior experience in the industry. Maybe you have done a few seasons as a server and your responsibilities grew each year - ideally you have some events, functions or seated tasting experience to bring. We look forward to hearing from professional, responsible and highly motivated individuals for this opportunity. We will have both Permanent and Contract openings with full time hours available in peak season.

The Retail & Experience Team Leader focuses on creating memorable guest experiences and achieving daily sales targets for wine and Wine Club sales within the wine retail boutique. This role motivates and mentor's property Associates to achieve/exceed all assigned business targets and is regularly called upon to execute opening and closing of both wine boutique.

**We offer**:

- Competitive hourly rate plus gratuities
- Full time hours in peak season*
- Employee gift card to be used on products, restaurant or experiences.
- Incentives based on wine club memberships sold
- Best in class wine education program
- Access to our Employees Assistance Program, Learning Library and Development Seminars

**You will be responsible for**:

- Confidently selling Wine Club membership to guests
- Maximizing revenues per guest transaction (including up-selling) via a solid understanding of:

- property wines / accessories / experiences / Wine Club membership benefits / events
- all Estate Wine Group properties and Andrew Peller Limited Wine Shop locations
- Facilitating guided tour and tasting experiences for property guests
- Assisting with processing guest sales (via POS system) and with bookings/reservations (via internal reservations systems) when required
- Cash control procedures and retail inventory control procedures (receiving, ordering, promotions, stocking, experience write-offs); assists with monthly retail inventory process
- Occasionally assisting management team with general retail/tour/experience administrative duties
- Following safe work procedures/practices; reports any unsafe working conditions/hazards to assigned Manager on Duty
- Ensuring the cleanliness and safety of the store product/tour route/experience locations at all times

**We are looking for a teammate with**:

- Demonstrated Guest/Customer service excellence focus with some supervisor or leadership experience
- Experience working with computer based point of sale systems and handling cash
- Ability to recognize when guests and team members would benefit from support and assistance; contributing to others' initiatives without having to be asked
- Smart Serve Certification
- First Aid certification an asset

We wish to thank all applicants for their interest, only those applicants selected for an interview will be contacted.
- Hours are not guaranteed and are scheduled based on the needs of the business.

Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment.

  • Team Leader

    7 months ago

    Niagara-on-the-Lake, Canada Andrew Peller Limited Full time

    #BeExtraordinary At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day. Who We Are We are one of Canada's largest and oldest wine companies with a rich...

  • Stock Team Leader

    2 days ago

    Niagara-on-the-Lake, Canada CROCS retail Store-Shoes Full time

    Full Time Stock Team Lead We are looking for a high energy Team lead with 2 years retail experience Must be capable of working in a high pace - changing environment Mush have stock experience Ability to work well in a team environment Willing to work evenings and weekends and holidays **Job Types**: Full-time, Permanent **Salary**: $17.25 per...

  • Team Leader

    7 months ago

    Niagara-on-the-Lake, Canada Andrew Peller Limited Full time

    #BeExtraordinary At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day. Who We Are We are one of Canada's largest and oldest wine companies with a rich...

  • Retail & Experience Supervisor - Peller Winery

    7 months ago

    Niagara-on-the-Lake, Canada Andrew Peller Limited Full time

    #BeExtraordinary At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day. Who We Are We are one of Canada's largest and oldest wine companies with a rich...

  • Host - Retail + Experience

    7 months ago

    Niagara-on-the-Lake, Canada Andrew Peller Limited Full time

    #BeExtraordinary At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day. Who We Are We are one of Canada's largest and oldest wine companies with a rich...

  • Retail & Experience Associate - Trius Winery

    6 days ago

    Niagara-on-the-Lake, Canada Andrew Peller Limited Full time

    **_#BeExtraordinary_**: - At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, _**_we inspire teammates to be extraordinary every day._** **_Who We Are_**: - We are of Canada's largest and oldest wine and...

  • Tour Manager

    7 months ago

    Niagara-on-the-Lake, Canada Pedal Pub Niagara on the Lake Full time

    Welcome to the 43 North group. We are proud to be one of the largest hospitality employers in the Niagara region. We manage a variety of culinary experiences from full-service dining to a quick-service meal, including; corporate events, on and off-site catering as well as tours. We are now looking for an energetic leader sales and tourism experience as well...

  • Seasonal Team Member, Niagara Outlet

    4 months ago

    Niagara-on-the-Lake, Canada Saje Natural Wellness | Retail Full time

    **Description**: Reporting to the Store Manager, the Seasonal Team Member is accountable for delivering excellent community member service, in our efforts to spread global wellness. Through day to day functions, the Team Members contributes to maintaining and strengthening Saje’s culture; proactively engaging in behaviours that align with Saje’s values:...

  • Retail Team Leader

    4 weeks ago

    Belleville, ON, Canada Forever 21 Full time

    YM Inc. was founded on the strength of a single retail store in the heart of downtown Toronto in 1975, under the name Stitches. Today we are one of North America’s leading apparel retailers operating over 600 stores across Canada under the following banners: Stitches, Urban Planet, Urban Behavior, Sirens, Urban Kids, Suzy Shier, Bluenotes, West 49 and...

  • Retail Team Leader

    4 weeks ago

    Belleville, ON, Canada Forever 21 Full time

    YM Inc. was founded on the strength of a single retail store in the heart of downtown Toronto in 1975, under the name Stitches. Today we are one of North America’s leading apparel retailers operating over 600 stores across Canada under the following banners: Stitches, Urban Planet, Urban Behavior, Sirens, Urban Kids, Suzy Shier, Bluenotes, West 49 and...

  • Retail Team Leader

    4 weeks ago

    Belleville, ON, Canada Forever 21 Full time

    YM Inc. was founded on the strength of a single retail store in the heart of downtown Toronto in 1975, under the name Stitches. Today we are one of North America’s leading apparel retailers operating over 600 stores across Canada under the following banners: Stitches, Urban Planet, Urban Behavior, Sirens, Urban Kids, Suzy Shier, Bluenotes, West 49 and...

  • Retail Team Leader

    4 weeks ago

    Belleville, ON, Canada Forever 21 Full time

    YM Inc. was founded on the strength of a single retail store in the heart of downtown Toronto in 1975, under the name Stitches. Today we are one of North America’s leading apparel retailers operating over 600 stores across Canada under the following banners: Stitches, Urban Planet, Urban Behavior, Sirens, Urban Kids, Suzy Shier, Bluenotes, West 49 and...

  • Retail, Team Lead Sales

    7 months ago

    Niagara-on-the-Lake, Canada Crocs Full time

    **Retail, Team Lead Sales**: - Requisition ID: 2157- Job Location(s): Niagara On The Lake, ON, CA, L0S 1J0**Overview**: As a Sales Team Lead you will play a pivotal role in providing valuable experiences and world class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures, educating...

  • Retail, Team Lead Sales

    7 months ago

    Niagara-on-the-Lake, Canada Crocs Full time

    **Retail, Team Lead Sales**: - Requisition ID: 2501- Job Location(s): Niagara On The Lake, ON, CA, L0S 1J0**Overview**: As a **Sales Team Lead,** you will play a pivotal role in providing valuable experiences and world-class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures,...

  • Retail, Team Lead Sales

    6 months ago

    Niagara-on-the-Lake, Canada Crocs Full time

    **Retail, Team Lead Sales**: - Requisition ID: 3830- Job Location(s): Niagara On The Lake, ON, CA, L0S 1J0**Overview**: As a **Sales Team Lead,** you will play a pivotal role in providing valuable experiences and world-class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures,...

  • Retail, Team Lead Operations

    6 months ago

    Niagara-on-the-Lake, Canada Crocs Full time

    Retail, Team Lead Operations **Requisition ID**:1165**Job Location(s)**:Niagara On The Lake, ON, CA, L0S 1J0**Overview** As a - **Sales Team Lead,** you will play a pivotal role in providing valuable experiences and world class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures,...

  • Retail, Team Lead Operations

    7 months ago

    Niagara-on-the-Lake, Canada Crocs Full time

    **Retail, Team Lead Operations**: - Requisition ID: 3205- Job Location(s): Niagara On The Lake, ON, CA, L0S 1J0**Overview**: As a **Sales Team Lead,** you will play a pivotal role in providing valuable experiences and world class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures,...

  • Retail Sales Team Leader

    6 days ago

    Niagara Falls, Ontario, Canada Gateway of Niagara Convenience Full time

    Job Description:">We are seeking a highly skilled Retail Sales Team Leader to join our team at Gateway of Niagara Convenience. As a key member of our sales team, you will be responsible for supervising staff, assigning duties, and managing the sales floor.">Responsibilities:">">Supervise and coordinate the activities of sales staff, ensuring excellent...

  • Retail Store Manager

    2 days ago

    Niagara-on-the-Lake, Canada The Nooks Full time

    The Nooks is currently hiring for a Retail Store Manager in Niagara-on-the-Lake, Ontario. The Nooks is the first Artisan Retail Business Incubator in Canada! Our unique retail model combines in store space, a ‘nook’, with an online marketplace for handmade businesses to grow a successful retail business! We give makers 100% of their sales in exchange...

  • Customer Experience Representative

    7 months ago

    Niagara-on-the-Lake, Canada The Nooks Full time

    The Nooks is looking for a highly motivated Customer Experience Representative to join our Niagara team! The Nooks is the first Artisan Retail Business Incubator in Canada! Our unique retail model combines in store space, a ‘nook’, with an online marketplace for handmade businesses to grow a successful retail business! We give makers 100% of their sales...