Retail & Experience Associate - Trius Winery

7 days ago

NiagaraontheLake, Canada Andrew Peller Limited Full time

**_#BeExtraordinary_**:

- At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, _**_we inspire teammates to be extraordinary every day._**
**_Who We Are_**:

- We are of Canada's largest and oldest wine and craft beverage companies with a rich heritage in quality winemaking, brewing and distilling. We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience._
- Trius Winery is a Canadian winemaking pioneer that has been crafting fine VQA wines from premium grapes for over 40 years. Nestled between the Niagara Escarpment and Lake Ontario, we harvest our grapes from four Niagara-on-the-Lake appellations to create distinctive varietals that reflect our region's unique taste of place._
- We are recruiting for a_*_ Retail & Experience Associate_*_ to join our teamThe Retail Sales & Experience Associate focuses on creating memorable guest experiences and is responsible for performing all selling (including Wine Club memberships) and retailing functions within the retail boutique as well as the execution of all tours and experiences.
*_
We offer: _*
- Competitive hourly rate plus the potential to earn gratuities
- Thirty Five to Fourty hours during peak season*
- Employee gift card to be used on products, restaurant or experiences
- Incentives based on wine clubs sold
- Best in class wine, beer and whisky education program
- Access to our Employees Assistance Program, Learning Library and Development Seminars

**_This teammate will be accountable for: _**
- Achieves/exceeds assigned Wine Club membership targets.
- Maximizes revenues per guest transaction (including up-selling) via a solid understanding of:

- property wines / accessories / experiences / Wine Club membership benefits / events
- all Estate Wine Group properties and Andrew Peller Limited Wine Shop locations
- Facilitates guided tours and tasting experiences for property guests
- Assists with processing guest sales (via POS system), stocking store shelves and assisting with the merchandising of non-wine merchandise
- Understands and adheres to retail inventory control procedures (receiving, ordering, promotions, stocking, experience write-offs); participates in monthly retail inventory process
- Follows safe work procedures/practices; reports any unsafe working conditions/hazards to assigned Manager on Duty
- Responsible for ensuring the cleanliness and safety of the store product/tour route/experience locations at all times

**_We are looking for a teammate with: _**
- Demonstrated Guest/Customer service excellence focus
- Post-secondary wine /spirits education an asset
- Experience working with computer based point of sale systems and handling cash an asset
- Smart Serve certification is a requirement
- Ability to lift over 40 lbs on a regular basis
- Ability to recognize when guests and team members would benefit from support and assistance; contributing to others' initiatives without having to be asked

We wish to thank all applicants for their interest, only those applicants selected for an interview will be contacted.
- As this is a part time assignment, hours are not guaranteed and are scheduled based on the needs of the business. The estimate is based on prior years.

Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment.

**Job Type**: Part-time

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