Host - Retail + Experience

4 months ago

NiagaraontheLake, Canada Andrew Peller Limited Full time

#BeExtraordinary
At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day.
Who We Are
We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking.
We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience.

We are currently hiring Hosts for our Retail and Experience team at Peller Estates Winery.
Peller Estates Winery is part of the APL family and is a proudly Canadian winery crafting quality wines from the heart of Ontario's Niagara Peninsula - a must do destination Our vision is to create a culture of sharing great wine and food with the people that you care about. If you are passionate about creating moments that blend wine and food and family and friends into one completely immersive experience, then you won't want to miss the opportunity to be a part of the team
the offer...
- Competitive hourly rate plus the potential to earn up to $7-$10/hour with gratuities *
- Part-time and Full-time opportunities during peak season
- Employee gift card to be used on products, restaurant, or experiences
- Incentives based on wine clubs sold
- Best in class wine, beer and whisky education program
- Access to our Employees Assistance Program, Learning Library and Development Seminars

the role...
- Organize and maintain Open Tables reservations and function binder.
- Ensure that all information regarding the restaurant and winery as a whole is updated and accurate.
- Responsible for upkeep of all menus and bill folders and that these items are in perfect condition at all times.
- The retail lists, comment cards, property brochures, Wine Club benefit must be stocked and up to date at all times.
- Maximize revenues per guest transaction (including up-selling) via a solid understanding of:

- property wines / property spirits / accessories / experiences / Wine Club membership benefits / events
- all Estate Wine Group properties and Andrew Peller Limited Wine Shop locations

the requirements...
- Demonstrated Guest/Customer service excellence focus
- Ability to recognize when guests and team members would benefit from support and assistance; contributing to others' initiatives without having to be asked
- Smart Serve certification (you can get this online in less than 4 hours if you don't have it)

APSJ

We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted.

**Accommodation**:
**Equal Opportunity Employment**:
At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.

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