Electronic File Management Clerk

2 weeks ago

Ottawa, Canada Gowling WLG Full time

**ABOUT GOWLING WLG**

At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, passion and commitment to the delivery of outstanding client service.

Employee satisfaction is important to us. We work hard to ensure that our people are motivated, engaged and empowered. We are guided by our firm's Core Values - The Power of Teamwork, Always Striving to be Better, We all Bring Something Different - in all that we do.

When it comes to diversity, we not only accept it — we celebrate it, support it and thrive on it. To create an engaging and rewarding place to work, we seek to attract talented people from a diverse range of backgrounds and cultures. Our aim is to help everyone reach their full potential and achieve their personal and professional goals.

Our diverse group of legal professionals, law students, law clerks/paralegals, legal administrative assistants and business support staff work together as a team, and are respected and valued for their individual contributions.

**PROFILE**

We are currently seeking a detail-oriented individual to join the Advocacy Department in the role of Electronic File Management Clerk the Medical Defence Group. This role is a permanent part-time role working 21 hours on a weekly basis.

Gowling WLG (Canada) LLP employees benefit from a hybrid work environment.

**RESPONSIBILITIES**
- Preparation of documents for medical experts and the client; coordination with all members of the Medical Defence team for scanning and coding of medical records and arranging electronic transmission to client.
- Partial management and gatekeeping responsibilities for a medical record database.
- Maintaining, monitoring, organizing and updating files; contact with clients, and initiation of follow up actions where necessary.
- Managing medical records sent from clients, institutions, and opposing counsel by category in an electronic coding system.
- Quality assurance and exceptional handling of sent and received records from the clients including supporting internal and external users on technical and business process issues.
- Other duties as required.

**QUALIFICATIONS**
- Ability to communicate effectively with other firm members and external parties, with the aptitude to take care of clients’ needs in a professional, prompt and courteous manner
- Excellent computer skills including knowledge of Microsoft Office Suite and ability to work with data exports and tables
- Fast and accurate keyboarding/data-entry skills
- Knowledge of electronic document management systems would be considered a strong asset
- Capacity to work independently, as well as actively participate in and support a team
- Ability to effectively handle large volumes of work and adapt to new processes
- Attention to detail
- Familiarity with medical terminology would be considered an asset
- Bilingualism (French/English) would be considered an asset

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know.

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