Tourism and Marketing Supervisor

6 months ago

Fort St James, Canada District of Fort St. James Full time

The Tourism and Marketing Supervisor will lead and deliver tourism projects in line with the Tourism Strategic Plan while building and maintaining relationships provincially, regionally and with surrounding First Nations.

**Position Description**

This is a skilled position within the tourism and events classification. The Tourism and Marketing Supervisor will be located at the Visitor Information Centre. During the summer hours they will supervise summer students at the Visitor Information Centre, and from time to time within, or around the community. The Tourism and Marketing Supervisor reports directly to the Economic Development Officer.

**Job Duties and Responsibilities**
- Lead the delivery of tourism projects within the District of Fort St. James.
- Lead the implementation of the District of Fort St. James Tourism Strategic Plan.
- Maintain and build new relationships provincially, regionally and with surrounding First Nations.
- Act as first point of contact for tourism in Fort St. James and surrounding region.
- Monitor contracts and evaluate performance.
- Engage, build and maintain positive working relationships with local hospitality and other small businesses.
- Connect regularly with the media, stakeholders, industry partners, and government agencies.
- Represent the District of Fort St. James at industry events, and or committees/boards.
- Stay informed regarding market trends and research.
- Develop, monitor, and implement the destination strategy and marketing plans reporting regularly on KPIs.
- Work collaboratively with funding and destination partners to leverage provincial funding opportunities.
- Leverage relationships, networks, and contacts to gain support, sponsorship, participation, and exposure for community events.
- Work closely with staff at the District of Fort St. James for major events planning.
- Ensure accurate destination brand messaging, brand representation and brand alignment.
- Manage daily operations of the Visitor Information Centre including marketing initiatives, and finances.
- Provide Quarterly reports to Mayor and Council regarding visitor statistics, status of programs, projects, and budgets.
- Monitor visitor comments, concerns, complaints, and address / action accordingly.
- Prepare reporting documents and annual proposals for funding partners.
- Other duties as assigned.
- Valid BC Driver’s License
- At least two years’ experience in Tourism Marketing and Destination Development
- Strong customer service skills
- Experience in event planning
- Experience writing funding proposals
- Excellent communication skills both written and verbal
- Proven ability to build and maintain relationships with First Nations and other industry partners
- Able to manage multiple priorities and competing deadlines
- Strong problem solving and strategic thinking, analytical and time management skills
- Experience developing and implementing brand and organizational strategies, budgets, and achieving results
- Experience working with government/ministry offices
- Proficient with MS Office Suite of Applications (Excel, PowerPoint, Outlook, and Word) and database experience
- Some travel is required with this position

**Job Type**: Fixed term contract

**Salary**: $34.94 per hour

Expected hours: 35 per week

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Marketing: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Fort St James, BC V0J1P0 (required)

Work Location: In person

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