Front Desk Agent

4 weeks ago


Orleans, Canada Quality Inn Full time

Responsibilities:

- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest complaints or concerns with patience and professionalism
- Process payments and maintain accurate records of guest transactions
- Assist with reservations and provide information about hotel amenities and services
- Maintain a clean and organized front desk area

**Skills**:

- Excellent customer service skills with a friendly and approachable demeanor
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and computer software for check-ins, reservations, and guest inquiries
- Attention to detail and accuracy in handling guest information and transactions

**Salary**: $15.50-$16.50 per hour

**Benefits**:

- On-site parking

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Orléans, ON K1E 0B2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Shift availability:

- Night Shift (preferred)
- Day Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person

Application deadline: 2023-09-08
Expected start date: 2023-09-11


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