Coordinator, Organizational Development

3 weeks ago

Vancouver, Canada Providence Health Care Full time

The **Organizational Development Team** with PHC is looking for a collaborative and skilled Coordinator to join our team The OD Coordinator plays a strong role in the success of the OD team and leadership development initiatives. The Coordinator will have the high-level view of the needs, capacity and workflow of the OD team, overseeing the management of multiple projects and assignments at any given time. The Project Coordinator will provide logistic planning support for PHC’s leadership development courses and learning pathways. The Project Coordinator will liaise with other teams within PHC as well as external project partners. **If you are keen to learn and grow - both personally and professionally - and thrive in an innovative and ever evolving organization, we’d love to hear from you**

**Summary**

Reporting to the Director, Organization Development, the Coordinator, Organizational Development is responsible for coordination and execution of key organization development (OD) and administrative activities to support OD work.The OD Coordinator supports and coordinates all OD initiatives including leadership development; coaching, transformation, team effectiveness (e.g. team building, dynamics and effectiveness) and other services as needed.
**Skills**
- Adaptable, versatile, strong administrative skills, strong organizational skills.
- Demonstrated excellent verbal and written business communication with a variety of audiences.
- Demonstrated ability to conduct detailed research (such as literature review) and to analyze findings.
- Ability to prepare professional presentations and reports.
- Demonstrated ability to plan, multi-task, organize, problem-solve and prioritize work.
- Demonstrated ability to handle confidential information and to carry out responsibilities of the role with tact and discretion
- Excellent interpersonal skills and ability to work collaboratively with individuals at all levels.
- Demonstrated ability to co-ordinate complex meetings with internal and external contacts.
- Demonstrated ability to work independently using initiative and judgment.
- Demonstrated experience with OD initiatives.
- Demonstrated ability to adapt to high-pressure environments, and adhere to critical timelines.
- Demonstrated ability to work in a team environment and with mínimal supervision.
- Demonstrated ability to utilize video and teleconference technologies.
- Demonstrated ability to type proficiently.
- Physical ability to perform the duties of the position.
- Experience with qualitative data analysis/thematic analysis an asset.

**Education**
- Bachelor’s degree (or equivalent) in Business Administration, Adult Education, Leadership, Organization Change / Effectiveness or Industrial and Organizational Psychology
- Three (3) years recent related project experience within a large, complex service organization or an equivalent combination of education, training and experience.
- Experience working in health sector is a strong asset.

**Duties**
- Promotes awareness of OD services by developing in-house communications materials, coordinating promotional events, delivering presentations and maintaining the OD webpages. Liaises with Communications and Media Services on joint activities and appropriate usage of PHC communication media and communication standards.
- Coordinates and communicates information with internal customers, organizational stakeholders, external vendors and BC health authority colleagues.
- Responds to user enquiries and to ad hoc requests for information and analysis by gathering information required, preparing spreadsheets, tables, charts, reports and presentations as required to summarize information. Works with vendors to ensure inquiries are dealt with in a timely manner.
- Partners with OD Director and Specialists, to plan, design, modify, implement, monitor, and evaluate OD initiatives.
- Facilitates user training by participating in the development, implementation, evaluation and modification of the training modules and documentation (e.g., videos, webinars, in-person & virtual training sessions). Assists logístical training activities such as booking training rooms, equipment and virtual sessions, sending out notifications, and registration and tracks course completion. Ensures the timely distribution of training materials to various users/stakeholders.
- Prepares documents including correspondence, presentations, spreadsheets, organization and flow charts, and reports using various office software.
- Conducts research, develops surveys, analyzes data, and creates reports and other documentation to support OD planning and service delivery.
- Assists with the monitoring of service delivery by administering user satisfaction tools such as surveys; attends regular meetings with users to gather feedback on service. Reports on key OD achievements and activities.
- Manages the OD team assets and filing systems, troubleshoots initial system issues, and escalates as per

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