Ltl Implementation Specialist
4 weeks ago
The LTL Implementation Specialist is the key stakeholder on the LTL side of the business when it comes to Change Management in the LTL Division. This individual is responsible for taking ownership of the projects and initiatives put into their pipeline, both during and after the development stages.
The goal of the LTL Implementation Specialist will be to deliver desired results through successful implementation of new tools and processes into day-to-day business practice. This can include but is not limited to: adoption of industry trends, implementation of existing projects, development of new projects, on the floor support, training, and coaching of team members on best practices. It could also include creating or restructuring of reports along with other tools to support in the successful implementation of an initiative.
Specific Responsibilities include:
- Implementation/Adoption - Increase adoption of new and existing initiatives within the department by setting up clear targets and expectations.
- Business Improvement - Review existing processes for opportunity and implement new or improved process within the department.
- Resource Development - Develop SOP’s and other coaching materials to support in the outcome and sustainability of initiatives.
- Coaching/Training - Be a training resource on the floor to support in the training and coaching of transactional staff with regards to the initiatives or process being implemented.
- Transactional Work - This individual is expected to be engaged in transactional work and support regions when down capacity with a heightened expectation around support during surge periods.
- Prior Transportation Industry and/or LTL experience is an asset, but not a must
- Previous experience managing projects and/or lean six sigma methodologies
- Sound analytical and critical thinking skills
- Decision making and organizational skills
- Proven communication and time-management skills
- Strong customer service and relationship-building skills
- Experience working in Excel,
- The ability to thrive in a fast-pace, deadline-oriented environment
- Experience using innovation tools that support process improvement and continuous improvement
- Familiarity with Power Automate Power BI
- Entrepreneurial spirit
Why Bison:
- Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
- Dispersed work environments that promote a healthy work-life balance
- Meaningful and impactful work and projects with an essential service provider
- Join our engaging Wellness Program & extracurricular sports teams
About Bison:
- Celebrating over 50 years in Business
- Named as Canada’s 10 Most Admired Corporate Cultures
- Active in giving back through Corporate Social Responsibility and Charitable Giving
- Committed to environmental sustainability
Bison Transport is committed to Diversity and Inclusion in the Workplace.
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