Administrative Support Ii
2 weeks ago
Your Opportunity:
Working under the general supervision and guidance of the Supervisor, Switchboard and Patient Information, this position is responsible to provide accurate general information to the public and staff over the telephone and in person at the Information Desks in various locations. As a first point of contact, this position serves as an ambassador for the organization, demonstrating professionalism and always exhibiting traits of courtesy, caring, compassion and respect. Essential functions of the position: Greets visitors to the site and provides appropriate information on patient location. Assists patients in determining the location of appointments. Provides directions both verbally and through the use of maps and communicates directions in a pleasant courteous manner. Employs effective communication skills, promoting and adhering to excellent customer service in every interaction regardless of who it is with. Consistently ensures that protected health information remains private and confidential, according to the Health Information Act (HIA) and Freedom of Information and Protection of Privacy Act (FOIP). Consistently follows Alberta Health Services Information Privacy and Information Security policies. Performs other related duties as assigned by the supervisor. Assigned duties will be a combination of above and may vary dependent upon site, role and shift. Physical requirements include the ability to push/pull patients presenting in wheelchairs, assisting with carrying patient belongings upwards of 20 lbs. This department has a work alone policy in place as many shifts are worked independently. AHS CARES - our values guide what we do as individuals and professionals every day.
Description:
As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program.
- **Recovery Alberta**:N
- ** Classification**:Administrative Support II
- ** Union**:AUPE GSS
- ** Unit and Program**:Patient Information
- ** Primary Location**:Edmonton Clinic
- ** Location Details**:As Per Location
- ** Multi-Site**:Not Applicable
- ** FTE**:0.00
- ** Posting End Date**:23-DEC-2024
- ** Employee Class**:Casual/Relief
- ** Date Available**:02-JAN-2025
- ** Hours per Shift**:Varies
- ** Length of Shift in weeks**:Varies
- ** Shifts per cycle**:Varies
- ** Shift Pattern**:Days, Evenings, Weekends
- ** Days Off**:Other
- ** Minimum Salary**:$21.30
- ** Maximum Salary**:$25.89
- ** Vehicle Requirement**:Not Applicable
**Required Qualifications**:
Completion of Grade 12 or equivalent.
**Additional Required Qualifications**:
Accurate typing speed of 40 wpm required, and testing done prior to interview. Strong computer skills including proficiency with Microsoft Office programs (Word, Excel, Outlook) required. Minimum six (6) months recent customer service/public relations or receptionist experience required. Demonstrated proficiency in the English language, both written and oral required. Must have excellent communication skills as there is a high degree of interaction with patients and a variety of disciplines at all levels of the organization. Must have demonstrated communication and interpersonal style that support a service-oriented approach through attentive, pleasant, cooperative, sensitive and respectful interactions with patients, visitors, public and employees via, in person, telephone or written interactions. Ability to function effectively in a highly dynamic environment, including working under pressure, adapting and responding to changing priorities. Ability to work independently with mínimal supervision. Able to work all shifts as operationally required.
**Preferred Qualifications**:
Previous experience in an Information Desk role is preferred. Recent experience in a hospital environment is preferred.
-
Administrative Support Ii
4 weeks ago
Edmonton, Canada Alberta Health Services Full timeYour Opportunity: Description: As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program. - **Recovery Alberta**:N - ** Classification**:Administrative Support II - ** Union**:AUPE GSS - ** Unit and Program**:Patient Food Services - **...
-
Administrative Support Ii
4 weeks ago
Edmonton, Canada Alberta Health Services Full timeYour Opportunity: Description: As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program. - **Recovery Alberta**:N - ** Classification**:Administrative Support II - ** Union**:AUPE GSS - ** Unit and Program**:Patient Food Services -...
-
Administrative Support Ii
3 months ago
Edmonton, Canada Alberta Precision Labs Full time**Your Opportunity**: **Description**: As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program. - Classification: Administrative Support II - Union: HSAA OFFICE CLERICAL - Unit and Program: Windermere PSC - Primary Location: Windermere...
-
Administrative Support Ii
1 month ago
Edmonton, Canada Alberta Precision Labs Full time**Your Opportunity**: **Description**: As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program. - Classification: Administrative Support II - Union: HSAA OFFICE CLERICAL - Unit and Program: Heritage Patient Care Service - Primary...
-
Administrative Support Ii
2 months ago
Edmonton, Canada Alberta Health Services Full timeYour Opportunity: Description: As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program. - **Recovery Alberta**:N - ** Classification**:Administrative Support II - ** Union**:AUPE GSS - ** Unit and Program**:Finance Shared Services -...
-
Administrative Support Ii
2 months ago
Edmonton, Canada Alberta Precision Labs Full time**Your Opportunity**: Providing a positive and professional first impression of Alberta Precision Labs by providing excellent customer service skills when booking, modifying or cancelling appointments; providing information to patients regarding collection sites and test preparation instructions. Assists clients in selecting appointment location and times,...
-
Administrative Support Ii
3 months ago
Edmonton, Canada Alberta Health Services Full timeYour Opportunity: Working under the general supervision and guidance of the Supervisor, Health Information Records Management, this position provides operational administrative support for the Records Management section of Health Information Management. Within a team environment the incumbent is responsible for performing activities which directly support...
-
Administrative Support Ii
2 months ago
Edmonton, Canada MacEwan University Full timeADMINISTRATIVE SUPPORT II **ADVISING OFFICE, SCHOOL OF BUSINESS** **Competition No.** 24.11.344 **CATEGORY** **SALARY** **CLOSING DATE** - Full-Time Continuing (35 hours per week) MSA Band B (Steps 1-8): $18.889 - $27.480 per hour. $34,378 - $50,014 per annum (Based on 35 hours per week). November 24, 2024**About Us**: - MacEwan University is where...
-
Administrative Support II
3 weeks ago
Edmonton, Canada Alberta Precision Labs Full time $21Your Opportunity: Are you organized, adaptable, and personable with a knack for attention to detail, even in fast paced, high-volume environments? If so, we have an exciting opportunity for you at Alberta Precision Laboratories (APL). As one of the first people our patients encounter, you'll create a positive, professional impression. Your excellent...
-
Administrative Support Ii
3 months ago
Edmonton, Canada Alberta Health Services Full timeYour Opportunity: The Administrative Support II - Clinical Trials Assistant (TLT/IIT CTA) will assist and provide support to the Trial Launch Team (TLT), the Investigator Initiated Trial team (IIT), CTU Management, and Coordinators and Nurses within the Clinical Trials Unit (CTU) as it relates to trial launch and study initiation activities, as well as...
-
Administrative Support II
3 weeks ago
Edmonton, Canada Alberta Health Services Full timeYour Opportunity:Working under the general supervision and guidance of the Supervisor, Health Information Records Management, this position provides operational administrative support for the Records Management section of Health Information Management. Within a team environment the incumbent is responsible for performing activities which directly support the...
-
Administrative Support Ii
3 months ago
Edmonton, Canada Alberta Health Services Full timeYour Opportunity: The Clinical Trials Assistant (CTA) is a multi-skilled position that supports various CTU staff including project managers, research nurses and coordinators within a team, or several teams, and is a key administrative liaison and support for several projects. Responsibilities include helping to organize and complete various regulatory...
-
Administrative Clerk Ii
3 months ago
Edmonton, Canada Orion Full timeJob description We have a current opportunity for a Administrative Clerk II on a temporary basis. The position will be based in Houston. For further information about this position please apply. Job Title: Administrative Clerk II Number of Openings: 1 Location: Edmonton, AB T6P 11 Hours: Approx. 8-4:30 M-F **Job Type**: Contract (6+ months) Must-Have...
-
Administrative Assistant Ii
7 months ago
Edmonton, Canada Omega 365 Full timeNSB Omega is seeing a Administrative Assistant II for our Client in Edmonton, AB. **Assignment Description** Provides administrative support to 5 job sites. **Duties may include**: - typing, filing, answering phones, scheduling, calendaring, record keeping, coordinating meetings and conferences, obtaining supplies and/or sorting/distributing mail. - May...
-
Administrative Clerk Ii
3 months ago
Edmonton, Canada Dovre Group Full time**Introduction**: Dovre Group is pleased to present the following opportunity: Administrative Clerk II located in Edmonton, AB. **Function**: This role will support a fast-paced team with a focus in shipping & logistics support. The incumbent will be responsible for: - Driving work order packaging using enterprise system JD Edwards - Creation of work...
-
IT Customer Support Ii
2 months ago
Edmonton, Canada Alberta Health Services Full timeYour Opportunity: Description: As an IT Customer Support II, you will provide advanced technical support to a variety of users across AHS for information technology issues in accordance with AHS standards and practices. - **Recovery Alberta**:N - ** Classification**:IT Customer Support II - ** Union**:AUPE GSS - ** Unit and Program**:Technology Client...
-
Secretary Ii
3 months ago
Edmonton, Canada Covenant Health Alberta Full timeThe Secretary II provides advanced level administrative support. The Secretary II performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the CUPE 2111 Collective Agreement. - Classification: Secretary II - Union: COV...
-
Support Worker Ii, Casual
3 weeks ago
Edmonton, Canada George Spady Society Full time**George Spady Society** The George Spady Society is recognized as a leader in the development and delivery of effective services for the care, treatment, and support of individuals with substance-related disorders and dual diagnoses. People who come to us find dignity, hope and healing as they set a new path towards health and well-being. George Spady...
-
Secretary Ii
3 weeks ago
Edmonton, Canada Covenant Health Alberta Full timeDescription: The Secretary II provides advanced level administrative support. The Secretary II performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the CUPE 41 Collective Agreement. - Classification: Secretary II -...
-
Secretary Ii
3 weeks ago
Edmonton, Canada Covenant Health Alberta Full timeDescription: The Secretary II provides advanced level administrative support. The Secretary II performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the CUPE 41 Collective Agreement. - Classification: Secretary II -...