Business Analyst
2 days ago
**Overview**
**Abilis Energy** specializes in providing some of the largest Canadian and North Eastern United States petroleum and propane distribution companies with an end-to-end software solution to manage their back-office, their delivery operations and their field services.
With 20 years of experience and well-over 1000 users in North America, we continually integrate the latest technology into our software solutions, giving your business a sustainable competitive edge.
**Main Responsibilities**:
- You will be responsible for:
- Rapidly establishing a good working relationship with customers and other professionals, such as software developers
- Talking staff or clients through a series of actions, either face-to-face or over the phone, to help requirements gathering, set up systems or resolve issues
- Ability to investigate relation between business process logic and software logic.
- 3-5 years of experience with Business Software (operations management) as business or System analyst, Quality agent or trainer.
- Knowledge of JIRA and Agile process an asset.
- SQL scripting knowledge.
- Bilingual (English and French) is required.
- Accounting + oil and gas distribution industry knowledge a plus
- Self starter and eager for new challenges.
- Rigorous and organized
- Good accurate records keeping
- Excellent customer service and communications skills
- Ability to explain technical information in simple, clear terms to a non-IT personnel
- Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
- Ability to think logically
- Ability to work well in a team.
**Compagnie**
Abilis Energie offre aux plus grandes compagnies de distribution de pétrole et de propane du Canada et du Nord-est des États-Unis, une solution logicielle spécialisée englobant à la fois leurs activités de gestion, les livraisons et les services offerts en déplacement chez le client.
Avec plus de 20 ans d’expérience et plus de 1000 utilisateurs en Amérique du Nord, nous intégrons continuellement les dernières technologies à nos solutions logicielles, ce qui procure à votre entreprise un avantage concurrentiel durable.
**Principales responsabilités**:
- Vous serez en charge de:
- Fournir un support technique de qualité à nos clients sur nos solutions, y compris de la documentation de procédure et des rapports
- Hiérarchiser et gérer plusieurs dossiers en même temps
- Établir rapidement de bonnes relations de travail avec nos clients et nos équipes, tels que nos développeurs de logiciels
- Communiquer et échanger avec notre équipe ou nos clients à travers une série d'actions, en face à face ou par téléphone, pour aider à configurer les systèmes ou à résoudre les problèmes
- Soutenir et réaliser le déploiement de nouvelles versions et de nouveaux modules applicatifs
- De solides compétences en résolution de problèmes et en dépannage pour identifier efficacement les problèmes et appliquer les solutions appropriées.
- La capacité d'examiner la relation entre la logique de processus d’affaires et notre solution informatique.
- 3 à 5 ans d’expérience avec des solutions logicielles (gestion d’opération, comptabilité) en tant qu’agent de service à la clientèle, agent de centre d’assistance ou formateur/-trice.
- Des connaissances de JIRA ainsi que des processus Agile sont des atouts.
- Des connaissances en comptabilité et de l’industrie de distribution du fuel et propane des atouts forts
- Des connaissances du langage SQL
- Le bilinguisme (anglais et français) est requis.
- D’excellentes capacités de communication et de service à la clientèle
- Capacité à expliquer des informations techniques en termes simples et clairs à un personnel non informaticien
- Excellentes aptitudes à l'écoute et aux questions, combinées à la capacité d'interagir en toute confiance avec les clients pour déterminer le problème et expliquer la solution.
- Autonome et avide de nouveaux défis.
- Rigoureux et organisé
- Capacité à penser logiquement
- Capacité à bien travailler en équipe.
xU3u1oQSGV
-
Business Analyst
7 months ago
Remote, Canada Netsmartz LLC Full time**Greetings Everyone!** We are urgently seeking to fill the following opportunity. **Company Description-** Netsmartz is a USA-based software company founded in 1999. The company provides a pre-vetted pool of top 5% software developers from global locations. Netsmartz fast-tracks clients' development through nearshore, offshore, and remote team options....
-
Business Analyst
7 months ago
Remote, Canada eCapital Full time**About Us**: eCapital supports small and mid-sized companies throughout the United States, Canada, and the United Kingdom by providing alternative financial solutions like invoice factoring, factoring lines of credit, and asset-based lending to accelerate their access to capital. Through its Commercial Finance, Freight Factoring and ABL divisions, eCapital...
-
Healthcare Business Analyst
5 days ago
Remote, Canada OT Solutions Inc. Full time**Critical** 1. 4+ years of experience as a Business Analysts for large complex IT projects 2. 2+ years experience with BC Health Authorities 3. Superior analytical skills including the ability to comprehend, analyze and resolve complex issues and present information in concise meaningful ways 4. Knowledge and demonstrated success in workflow analysis or...
-
Business Analyst
7 months ago
Remote, Canada Elmwood Full time**BUSINESS ANALYST** Are you looking for a real professional challenge? An organization capable of supporting your ambitions? A company where autonomy, openness and family spirit are at the heart of a stimulating daily life? We are the largest Canadian manufacturer of high-end custom cabinets in North America. We need people like you. We are seeking a...
-
Business Analyst
7 months ago
Remote, Canada Vretta Inc. Full timeVretta is looking for a self-driven Business Analyst with exceptional analytical thinking and communication skills. This position also requires excellent organizational skills and creative problem solving ability. The Business Analyst should have the attitude and energy to ensure that our partners and staff function productively, strategically, and feel...
-
Technical Business Analyst
6 months ago
Remote, Canada swiftlysiri Full timeJob Overview: We are seeking a skilled Technical Analyst to join our team. As a Technical Analyst, you will be responsible for analyzing and interpreting complex technical data to provide insights and recommendations for our organization. This role requires strong analytical skills, proficiency in SQL and Python, and experience in database...
-
Business Analyst
3 hours ago
Remote, Canada Maplesoft Group Full timeMaplesoft Group is currently seeking a Business Analyst for one of our Federal Government clients in the National Capital Region. This work can be done remotely. The following responsibilities are associated with the “Statement Of Work” but are not limited to: Scope of Work Tasks Advising Senior Management on a range of issues affecting the...
-
Business Analyst
7 months ago
Remote, Canada Kyndryl Full time**Position**:Intermediate Business Analyst **Client**: Federal Government **Location**:Remote (Canada Only) **Duration**: 1 year initial + extensions **Security Clearance**: Reliability Clearance (Must already be held) **Language**: English **Background**: **Qualifications**: - Existing Federal Government clearance (secret) - 5 years experience...
-
Netsuite Business Analyst
7 months ago
Remote, Canada Harbor Full timeHarbor is seeking a NetSuite Business Analyst & Administrator, Integration to work on a one-year contract with our growing company. The NetSuite Business Analyst & Administrator, Integration plays a key role in improving business process and configuring and maintaining the NetSuite software so the company can maximize its workflow and achieve its business...
-
Business Analyst
3 days ago
Remote, Canada Russell Hendrix Foodservice Equipment Full timeRussell Hendrix is looking to add a **Business Analyst **experienced in MS Power BI and SQL to join our **Business Intelligence **team. You’ll be an integral part of the team’s operations, converting data into insights to help the business make more informed decisions, and working to recognize streamlining and improvement opportunities for internal and...
-
HR Business Analyst
3 days ago
Remote, Canada HubbubHR Full time_Do what you love, Love what you do_ **About HubbubHR** At HubbubHR, we're passionate about bringing Human Resources into the future. Our goal is to help global organizations elevate their HR through versatile, comprehensive, and responsive SaaS solutions delivered with personalized service. In other words, we simplify the complex world of enterprise HCM...
-
SAP Hcm Om/pa Business Analyst
6 months ago
Remote, Canada Mphasis Full time**Position Title**:SAP HCM OM/PA BUSINESS ANALYST **Location: (Onsite) Canada** SAP HCM OM/PA BUSINESS ANALYST **Job Description**: The SAP Business Analyst will work closely with HR Service Delivery team and other IT Service Delivery Towers to deliver HR solutions and maintaining the work the Agility system. Assist in testing completed programs against...
-
IT Business Analyst
4 days ago
Remote, Canada Compest Solutions Inc Full time**IT Sr. Business Analyst - Virtual Desktop and Virtual Application Services** **Domain **Pharma/Biotech **Location: Mississauga, ON (100% REMOTE)** **Experience 8 to 10Yrs** **Rate CAD$68/hr on Inc/Corp to Corp** This consultant will work under the Client IT PMO. - Senior Business Analyst who has worked on highly complex initiatives ** Background in in...
-
Business Analyst
7 months ago
Remote, Canada Compest Solutions Inc Full time**Job title**: BSA / Business Analyst **Location: Vancouver, Canada** **Position Type-Regular** Full-Time Salary **Please reply** with your **expected Salary range--** **General Accountability** **Specific Accountabilities** - Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures. - Maintain and demonstrate...
-
Business Analyst
7 months ago
Remote, Canada Compest Solutions Inc Full time**Job title**: BSA / Business Analyst (Oracle Primavera Unifier) **Location: Remote in Canada** **Position Type-Regular** Full-Time Salary **Please reply** with your **expected Salary range--** **General Accountability** **Specific Accountabilities** - Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures. -...
-
Business Analyst
4 days ago
Remote, Canada Maplesoft Group Full timeMaplesoft Group is currently seeking a Business Analyst - Level 3 for our Federal Government client. The following responsibilities are associated with the “Statement of Work” but are not limited to: - Develop, review, and manage business requirements. - Plan, coordinate, capture and follow up on meetings for business requirements gathering along with...
-
Technical Business Analyst, Digital Services
7 months ago
Remote, Canada Granicus Inc. Full time**The Company** **Serving the People Who Serve the People** - Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our...
-
Technical Project Manager/ Business Analyst
7 months ago
Remote, Canada 247Labs Full time**Job Description: Technical Project Manager/ Business Analyst** **Position Overview**: **Key Responsibilities**: - Lead the planning, execution, and successful delivery of software projects, ensuring they are completed on time, within budget, and to the highest quality standards. - Act as a Scrum Master, facilitating daily scrums, sprint planning...
-
Business Development Analyst
5 days ago
Remote, Canada Think Shift Full timeAt Think Shift, we believe in building jobs around people. Our talented team of multi-disciplined creators and strategists have one thing in common: the desire to realize their own potential. We help our clients do the same. As one of the largest ag-focused agencies in the world, we help agriculture and agri-food organizations imagine their future — then...
-
Security Analyst
1 day ago
Remote, Canada Resolute Technology Solutions Inc Full time**About us** Resolute is a Full-Service IT firm with a multi-disciplined team that can handle every aspect of business IT. The two sides of our business are Professional Services and Managed Services. We are a trusted partner for growing, mid-sized, and enterprise organizations to enable them to achieve their business goals to scale up operations, reduce...