Motorrad Sales Consultant

7 months ago

Toronto, Canada BMW Toronto Full time

BMW Toronto Motorrad is adding to the team

We have an opportunity available to join our team as a Motorrad Sales Consultant. BMW Toronto Motorrad has a long history of elite level performance. To maintain high levels of performance we need team members who:

- Understand Client Care
- Have Entrepreneurial Confidence
- Are Results Based Driven
- Organized and Time Efficient
- Well put together

What BMW Toronto Motorrad Brings to the Table:

- Health & Dental Insurance
- Life Insurance
- Critical Illness
- Profit Sharing
- 1 on 1 training with management, third-party companies, and BMW Motorrad Canada
- Closed Sundays & 1 day off between Tuesday and Friday
- 2 Weeks vacation to start

Your day to day at BMW Toronto Motorrad:
BMW Toronto Motorrad does not simply sell BMW Motorcycles - we sell a lifestyle, personal freedom as our products are a symbol of luxury.
- Start your day off by responding to online web leads that came in and were assigned to you overnight
- Answer incoming phone calls; both answering client’s questions and generating in store appointments
- Assist with walk in clients that require assistance throughout the day
- Ensure you’ve reviewed and followed up with your customers within 24 hours of meeting them and on a daily basis moving forward until that particular client has purchased or is no longer interested
- Once follow up is complete, review and ensure that your sold vehicles are on schedule for delivery and make any adjustments and contacts as required.
- Make outbound sales calls to help initiate and complete the sales process
- Keep up to date with current and future incoming inventory
- Be able to identify the needs of clients you are dealing with while building positive customer relationships
- Confidently present various payment options to your client that suit their needs
- Ask for the sale
- Successfully deliver vehicles to their sold clients post sale at the store
- Ensure the delivery to customer is an “EVENT” which endears the customer to the dealership.
- Complete follow up post-delivery to ensure high levels of Customer Satisfaction Index (CSI)
- Promote a positive professional manner and work with the team to accomplish an overall goal
- Strong written and verbal communication skills
- The ability to establish and maintain customer relationships
- The ability to read and interpret a client’s needs/situation
- Strong time management skills
- The ability to work under pressure and exceed projected targets/goals
- Strong attention to detail
- Strong negotiation skills; the ability to ask for the sale and ability to handle rejection
- The ability to adapt to changing situations
- Creative thinking to overcome obstacles leading to a sale/delivery
- Physical ability to move and maneuver motorcycles within tight spaces
- OMVIC license
- A valid Ontario G-Class driver’s license
- A valid Ontario M2 or M-Class driver’s license

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