Network Analyst I

2 weeks ago

Vancouver, Canada University of British Columbia Full time

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Information Systems and Technology, Level C

Job Title

Network Analyst I

Department

UBC IT | Network | Operations

Compensation Range

$6,551.00 - $9,418.83 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

June 27, 2024

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

The Network Analyst I consults with and analyses user requirements for information network systems and monitors capacity requirements and network performance

This position is responsible for provision of second and third level technical and administrative support for the Network and Infrastructure Services. As a member of the team, this position participates in the creation and support of the UBC data networking environment in alignment with the University and UBC IT s mission and customer business needs.

Network and Infrastructure Services manages the UBC network and connections to external national and international networks. The NMC also manages the BCNET backbone, the Provincial Regional Network. BCNET provides Internet access for the University including access to CANARIE and international research networks. The Network Management Centre provides planning, design, engineering, analysis, support, configuration, troubleshooting, security, and implementation of the UBC voice, data, wireless, and video communication systems, including all UBC campus sites, and BCNET. This position is responsible for the orderly growth of these communication networks and ensures their reliable operation. On-call after hours support and off-hours scheduled maintenance is required.

Organizational Status

Reports to the Manager, Network and Infrastructure Services.

The position requires daily interaction with teams, both formal and ad-hoc, consisting of personnel from within UBC IT, from other campus IT units, IT units at other universities and institutions, the research community, and from communities of customers.

Work Performed

Specific Duties:

- Provide general guidance and recommendations to the campus community surrounding security policies and securing infrastructure.
- Configure and administer security scans for the campus. Run security scorecards and reports.
- Works with departments to provide network centric knowledge and feedback in support of PCI compliance efforts.
- Ensure compliance of network systems in line with the university s security mandate.
- Keep abreast of security concerns and vulnerabilities. Alert the team of any requiring attention.
- Troubleshoot and investigate security incidents using tools and packet capturing.
- Identify and mitigate gaps in security. Work with other team members to resolve security incidents.
- Compile related documentation and reports.
- Implement security best practices

Core Duties:

- Consults with users to determine the required technical support for network systems including monitoring network activity, and troubleshooting and diagnosing network problems.
- Monitors facilities capacity requirements, schedules requests for bandwidth and adjusts bandwidth on a daily or weekly basis.
- Assesses network performance to ensure that it meets the present and future needs of the enterprise.
- Assists in the development of disaster recovery plans and executes network test plans.
- Analyses user requirements, prepares equipment specifications, and installs and configures or reconfigures network components.
- Implements network security procedures and predetermined software or hardware changes to rectify any security issues.
- Contributes to the development of best practices, standards, procedures and quality objectives across systems infrastructure or platforms.
- Maintains appropriate professional designations and up-to-date knowledge of current

information technology techniques and tools.
- Performs other related duties as required.

Consequence of Error/Judgement

The actions of this position affect all academic faculties, departments on the UBC campus sites and clients on BCNET. This position deals directly with the availability, reliability and security of the campus network used for academic computing ad

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