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Employer Liaison, Multilingual Preferred

5 months ago

Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

**Job Title**: Employer Liaison, Multilingual Preferred

**Status**: Regular Full-Time

**Hours**: 35 hours/week

**Salary**: $28.039 - $32.987/hr

**Application deadline**: Until Filled

Who are we?
Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the needs of the diverse communities we serve. We work in partnership with individuals, families, and communities to achieve their full potential, paying particular attention to those who are most vulnerable and at risk. PQCHC is an equal opportunity employer and values diversity in its workforce. If at any stage in the selection process you require an accommodation due to a disability, Please let us know the nature of the required accommodation.

**Role**:
The Employer Liaison is responsible for delivering employment services geared to the needs of specific target groups within the full-suite employment model. Specifically, this position is responsible for providing employment and job development support.

**Job Specific Responsibilities**:
Direct Client Service
- Establish and maintain a positive and supportive working alliance with clients and employers.
- Provide direct one-on-one support to employers in a client-centred manner.
- Manage employer caseloads.
- Perform Intakes and assessments for employers and determines employer needs.
- Reduce barriers to access for the populations served by the program, including advocacy and creating opportunities for employers and job seekers to connect.
- Match job seeker skills to employer needs.
- Develop job/placement opportunities for job seekers.
- Assess, negotiate, and determine incentives/subsidies for client work placements.
- Ensure placement employers can provide safe and appropriate placement opportunities.
- Ensure placement employers follow relevant legislations and meet program requirements.
- Monitor client placements with employers.
- Mediate and problem solve issues between employers and clients during placements.
- Establish and maintains relationships/partnerships with employers.
- Lead hiring events, employer events, and workshops.
- Provide assistance with intake/assessment processes.
- Monitor client attendance and reports as required.
- Provide financial support to clients/families in keeping with program guidelines.
- Tracks financial support provided to clients/families.
- Maintain awareness of current issues and developments in the respective field.
- Assist in promotional activities and client recruitment/outreach.
- Provide information and resources to clients/families.
- Deliver services in a variety of formats including both in-person and virtually using different platforms.
- Participate in regular chart reviews and case conferences.

Administration and Clerical
- Maintain electronic client records and protect the confidentiality of the information.
- Participate in regular chart audits and reviews.
- Perform administrative functions as required by the program.
- Assist in maintaining the program database by entering data, generating reports, supporting analysis, and regular auditing of data integrity.
- Ensure all data is accurate and entered on a timely basis.
- Collect statistics and prepare reports as required.

Teamwork and Collaboration
- Provide resources and support to program staff pertaining to specific client issues.
- Maintain effective communication of information among internal and external stakeholders.
- Assist in the development of program specific policies and procedures/guidelines and in the overall planning and development of the program.
- Attend and participate at team and general staff meetings as scheduled.
- Participate in the evaluation component of relevant program.
- Provide support to clients of team members as needed.

**Qualifications**:
Education
- Bachelor Degree in Social Sciences or related field or equivalent combination of experience and education.

Professional Experience
- 3 years experience in the following areas:

- job development or employer relations
- marketing, sales and promotions
- employment related initiatives

Key Competencies
- Knowledge of issues, trends and legislation in the employment field and the labour market.
- Experience with, and sensitivity to issues facing job seekers.
- Proven ability to outreach to, and work with employers.
- Group facilitation experience.
- Knowledge of community and social service resources, in particular services for job seekers.

Linguistic Profile
- Based on New Avenues Linguistics Rating Scale: A+ (highest skill) to C- (lowest skill)
- English (oral expression): A+ (required)
- English (oral comprehension): A + (required)
- English (reading comprehension): A + (required)
- Other languages an asset. Bilingual preferred.

Personal Suitability/Other Requirements
- Regular hours with occasional evening work on a rotational schedule.
- Ability to work with mínimal supervision.
- Valid driver’s license and access to a vehicle as position