Av Specialist

2 weeks ago


Toronto, Canada Compugen Inc Full time

**Job Title**
- AV Specialist - Deskside Support - Contract

**Vacancy No**
- VN5982

**Work Location**
- Toronto, ON

**Job Details**
- Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.
- If you are driven to make a difference, relentlessly curious and collaborative at the core, we’d love to talk to you. Join us and help us make a difference.
- Provide input into the architecture and design of Audio-Visual rooms per requirements, including the design and stage installation materials, equipment, and tools.
- Supports with conducting site surveys, measurements, and installation planning.
- Perform comprehensive, onsite audio-visual equipment installation and validate and confirm the installations of a wide variety of audio, video, and control equipment.
- Design, guide and install Crestron and other technology control systems as required.
- Programming of Crestron/Extron and other Audio-Visual products.
- Support with mobile technologies and meeting room technologies
- Assist with client training, when required.
- Deploy desktops and peripherals following deployment documentation and checklists
- Perform complex hardware and/or software upgrades to existing equipment
- Perform network connections for desktops and printers
- Perform troubleshooting to determine and resolve the root cause of most hardware or software malfunctions at the deskside level
- Perform complex moves, adds, changes of computer equipment
- Follow documentation and direction as required on projects
- Provide proper and prompt updates on projects and documentation assigned on daily basis
- Provide Mobility support (iPhones, iPads, Android Tablets etc..)
- Provide onsite and remote support.

Consistent with our commitments to equity and diversity, we actively recruit from all designated groups. We also provide employment accommodation upon request to current staff members and to applicants during the recruitment process. We aim to provide a work environment where excellence is allowed to flourish and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process. If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs.
- #LI-PP1
- **#ITR


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