Project Support Manager

7 months ago


Surrey, Canada Fraser Health Full time

Salary range: The salary range for this position is CAD $44.14 - $63.45 / hour Why Fraser Health?:
Are you passionate about delivering healthcare projects to better patient and healthcare provider experiences? Is your goal to advance your career with valuable experience and educational opportunities? Would you like to work with a caring and close high-performing Project Management Office team where the focus is on people and not profits? Do you want to work from home virtually the majority of the time?
- will be an excellent communicator with clinical and non-clinical leaders
- will have excellent time management and team management skills
- will have a proven track record of obtaining successful healthcare project results
- will be certified in project management
- is experienced bringing multiple teams together to deliver results

Specific additional assets include knowledge of Fraser Health organizational structure, project processes, clinical workflows, and/or an information technology and/or health information degree.

**You’ll hone a broad set of skills by**:

- managing a variety of projects that vary in degrees of complexity and scope;
- performing operational processes efficiently as well as bringing creative ideas for improvement.

**You’ll manage projects that**:

- meet Fraser Health's strategy to deliver excellence in patient and healthcare provider experience;
- enhance Fraser Health staff digital information efficiency;

**To join our team, we’ll be looking for you to have**:

- A Bachelor’s Degree in Business, Computer Science, Information Systems or Health Information Science
- Seven (7) years' recent, related experience with contemporary project management practice including three (3) years' experience as a project manager within a complex healthcare environment
- Expertise and knowledge around clinical information systems and complex integration
- Demonstrated clinical stakeholder engagement experience

You’ll have excellent written and oral communications skills, and be comfortable presenting sophisticated concepts to management, technical, and non-technical staff appropriately. A Project Management certification is required. You’ll be able to provide three references that demonstrate your experience in Health Informatics Clinical Systems within the last 5-8 years.

**We’ll give preference to those that have**:

- Experience working in the healthcare industry with clinical information system implementations
- Experience or Certification in Prince2, IIBA (or other industry recognized PM designation)
- Experience with managing large scale request for proposals and the BC Bid process
- Experience with presenting to and communicating with Executive teams
- Aptitude to stay apprised of technology advancements
- Experience with managing multiple cross functional teams
- Ability to work closely with operational teams to transition project work to sustainment activities

We’re looking for a disciplined, energetic, and outcomes-oriented project manager who will love meeting the challenges of this role while working for an organization consistently rated as a top employer in BC and Canada. An ability to adapt to a changing environment with high situational awareness, anticipatory skills, being proactive, and a problem solver will be assets.

**Valued Benefits**:

- The option to work remotely from home the majority of the time.
- Educational resources to tailor and tune your skills both tactically and strategically to help with your role and advance your career.
- The opportunity to work in a fast-growing and exciting organization with staff and health care providers who are excellent in their respective fields.
- Opportunities for support and management roles are available as you advance within the organization.
- Competitive salary package, including comprehensive health benefits coverage.

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.8 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish peoples. Our team of nearly 40,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you, do it.

Detailed Overview**:_Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families _**
The Project Support Manager provides project management oversight and support services to FHA clients across a specified group of projects.

The Project Support Manager provides project management services to Fraser Health (FH) clients in the areas of strategic business systems planning, business process design and information management



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