Academic Services Coordinator

3 weeks ago

Waterloo, Canada University of Waterloo Full time

Overview:
The Academic Services Coordinator is responsible for enabling proactive, student-focused, and exceptional service in a variety of formats and has primary responsibility for directing the initial handling of most inquiries to the Science Undergraduate Office (SUO). The incumbent serves as advisor to students on request, managing cases as appropriate, to meet unit need for advising delivery. Activity for Science & Business programs follows direction provided by program director and associate dean, undergraduate studies.

**Responsibilities**:
Enabling academic support services to students in the SUO
- Maintains undergraduate student files (active, inactive, and graduands), archiving/disposing of documents according to records retention guidelines
- Provides crucial oversight of SUO co-op students who contribute to front-line student support in the
SUO:

- Primary responsibility for one co-op student role, and secondary responsibility each term for other SUO co-op students with respect to their front-line student support responsibilities
- Contributes to hiring, training, orientation, and evaluation of co-op students

Academic advising
- Provides academic advice by maintaining in-depth and current knowledge of Science regarding:

- undergraduate curriculum and academic program requirements
- admissions regulations and practices
- regulations and University policies of relevance to student issues
- disciplines that are relevant to Science students
- support resources that are available to students, both within and outside the Faculty/University
- Explains processes and procedures where appropriate, e.g. petitions, plan modifications
- Registers VIFs in Student Accountability System (SAS) or equivalent
- Enters appropriate ASIS (Advising Student Information System), or equivalent, notes
- Enters authorized course overrides

Science Teaching Complex (STC)/SUO activities
- Enables a clear and simple process for resource/room bookings and other bookable space in SUO, STC, and other Science rooms with awareness of SUO activities and hours that impact key access, e.g. office closures
- Liaises with Science Manager of Infrastructure and Facilities regarding upgrades and installations in meeting rooms and SUO, and reports STC maintenance needs to Plant Operations
- Coordinates space bookings with Plant Operations, Central Stores, and Student Engagement Officer (SEO) for large scale event bookings in STC
- Orders general office supplies and monitors expenses under SUO budget
- Arranges for pick-up of shredding, prepares surplus declarations, requests custodial services (e.g. winter cleaning)
- Submits IST (Information Systems and Technology) service requests for SUO and maintains inventory of office computers, laptops, and projectors along with any sign-out for such items
- Maintains alarm system records for SUO, coordinating with any colleagues maintaining other Dean of Science alarm records

Academic processes
- Participates, in conjunction with the Science Undergraduate Office advising team, in the first-year block enrolment process by checking course blocks for accuracy and confirming changes
- Contributes to the collection of midterm grades and outreach to new students
- Advises on process and requirements for students requesting program change to co-op, maintaining an organized collection and review of requests with Co-operative Education
- Strategizes and liaises with OAT (Online Academic Tools) management board on use of bulk mail and related functions that support academic advising work in Science
- Coordinates the collection, return, and grade submission of Science and Business programs work reports, along with the identification of work report award recipients
- Guides the update of the Science and Business webpages

Course and final exam scheduling
- Scheduling contact of record for SCI and SCBUS course offerings:

- verifies course combinations each scheduling cycle
- contacts departments outside of Science for reserve numbers
- compiles instructor constraints
- enters course combinations, course scheduling requests, and instructor constraints
- verifies schedule for conflicts related to SCBUS courses or courses required for Science and Business programs
- problem solves conflicts and communicates with students impacted by certain conflicts programs
- Collects final exams requests and information for faculty-level scheduling coordination

Qualifications:

- University degree; Bachelor of Science an asset
- One to three years’ experience in a front facing service role, preferably in a post-secondary environment
- Administrative experience in an academic setting
- Organizational, analytical, interpersonal, customer service, and communication skills (oral and written) required
- Proven ability to provide exceptional front-line service in a fast-paced environment with high volume is required
- Aptitude for attention to detail and accuracy are essential
- Faculty of Science organization, academic dep

  • Academic Services Coordinator

    7 days ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **TERM - 18 Months** The Academic Services Coordinator provides a board spectrum of responsibilities including but not limited to client service, academic integrity, scheduling, support for core functions (e.g., recruitment and admissions, internal and external events etc.), special projects, data management, and general administrative duties. The...

  • Academic Services Coordinator

    1 week ago

    Waterloo, Canada University of Waterloo Full time

    Overview TERM - 18 Months The Academic Services Coordinator provides a board spectrum of responsibilities including but not limited to client service, academic integrity, scheduling, support for core functions (., recruitment and admissions, internal and external events , special projects, data management, and general administrative duties. The...

  • Bsw Admissions Coordinator and Academic Advisor

    3 days ago

    Waterloo, Canada Renison University College Full time

    Respected as an inclusive community that values the diversity of its faculty, staff, and students, Renison is committed to engaged education for the well-being of the world, offering degree programs reflecting social engagement through the School of Social Work, and the Social Development Studies Department; global engagement through our Culture and Language...

  • Virtual Service Coordinator

    5 days ago

    Waterloo, ON, Canada University of Waterloo Full time

    The Academic Services Coordinator provides a board spectrum of responsibilities including but not limited to client service, academic integrity, scheduling, support for core functions (e.g., special projects, data management, and general administrative duties. The position acts as a liaison with units in the Faculty of Engineering and central university...

  • Academic Program Development Specialist, Future

    7 days ago

    Waterloo, Canada University of Waterloo Full time

    Overview: The Academic Program Development Specialist reports to the Managing Director, Future Cities Institute (FCI) to support and manage the administration of the future cities programming. Significant aspects of this position include coordination with central university administration (e.g. registrar’s office), course and lab scheduling of the academic...

  • Undergraduate Coordinator and Advisor

    7 days ago

    Waterloo, Canada University of Waterloo Full time

    Overview: The Undergraduate Coordinator and Advisor, advises undergraduate students in the department. In partnership with other members of the department, they are responsible for the effective administration of the department’s undergraduate programs and for enhancing student success through appropriate advisement and support. The Administrative...

  • Academic Freedom and Tenure Policy Officer

    1 day ago

    Waterloo, Canada University of Waterloo Full time

    Overview The Academic Freedom and Tenure and Policy Officer manages two complementary roles in the Faculty Association. As Academic Freedom and Tenure and Policy Officer, the incumbent works closely with the Academic Freedom and Tenure (AF&T) Committee Chair on all matters involving faculty terms of employment and labour relations concerns. The...

  • Undergraduate Advisor and Program Coordinator

    13 hours ago

    Waterloo, Canada University of Waterloo Full time

    Overview Term - 15 Months The Undergraduate Advisor and Programs Coordinator’s primary role is to provide a positive experience for - School of Public Health Sciences undergraduate students via advisement and guidance through front line service contact and communication and day-to-day operations to support administration of the programs. As...

  • Academic Program Development Specialist, Future Cities Institute

    1 week ago

    Waterloo, Canada University of Waterloo Full time

    Overview The Academic Program Development Specialist reports to the Managing Director, Future Cities Institute (FCI) to support and manage the administration of the future cities programming. Significant aspects of this position include coordination with central university administration (. registrar’s office), course and lab scheduling of the...

  • Curriculum Records Coordinator

    6 days ago

    Waterloo, Canada Wilfrid Laurier University Full time

    **Date**:Mar 15, 2024 **Location**: Waterloo, CA **Company**:Wilfrid Laurier University **Department**: Enrolment Services **Job Type**: Limited Term **Full-time/Part-time**: Full Time (>=1249 hrs/year) **Campus**: Waterloo **Reports to**:Associate Registrar: Registrarial Service and Systems **Employee Group**: WLUSA **Application Deadline**:March...

  • Contract Academic Staff

    2 days ago

    Waterloo, Canada St. Jerome's University Full time

    **Date of Posting**: June 12, 2023 **Position**:Contract Academic Staff -**Fall 2023 and Winter 2024 Terms**. **Available Courses**: **_2023 Fall Term_** **Start Date**: September 1, 2023 **End Date**: December 31, 2023 **_Department / Program_** **_Course Name and Number_** **_Course Delivery_** **_Anticipated Class Size_** **_Qualifications (must...

  • Education Coordinator

    4 days ago

    Waterloo, Canada Oxford Learning Centres, Inc. Full time

    **Full-Time Education Coordinator Wanted**: Helping kids realize their dreams and overcome school challenges is passionate work. **Oxford Learning Waterloo Eastbridge** is looking for a dynamic and motivated Education Coordinator to help students find their way to a better school future. Gain valuable teaching experience! Work with kids and their families...

  • Auditions Coordinator and Administrative Assistant

    3 days ago

    Waterloo, Canada Wilfrid Laurier University Full time

    **Date**:Jun 12, 2023 **Location**: Waterloo, CA **Company**:Wilfrid Laurier University **Department**: Faculty of Music **Job Type**: Continuing **Full-time/Part-time**: Full Time (>=1249 hrs/year) **Campus**: Waterloo **Reports to**:Administrative Manager **Employee Group**: WLUSA **Application Deadline**: June 25, 2023 **Requisition...

  • Graduate Coordinator

    7 days ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 2 years** The Graduate Programs Coordinator provides comprehensive administrative support to the MA and PhD programs in Political Science. **Responsibilities**: 1. Provides comprehensive administrative support to the department’s graduate programs: - Collaborates with the Associate Chair, Graduate Studies to optimize the management of...

  • Records and Data Management Coordinator

    3 days ago

    Waterloo, Canada Wilfrid Laurier University Full time

    **Date**:Jan 22, 2024 **Location**: Waterloo, CA **Company**:Wilfrid Laurier University **Department**: Faculty of Grad and Postdoc Studies **Job Type**: Limited Term **Full-time/Part-time**: Full Time (>=1249 hrs/year) **Campus**: Waterloo **Reports to**:Senior Administrative Officer, Faculty of Graduate and Postdoctoral Studies **Employee Group**:...

  • Coordinator, Operations and Events

    2 weeks ago

    Waterloo, Canada University of Waterloo Full time

    Overview Reporting to the Administrative Officer, a dynamic and organized Administrative Coordinator will support the administrative processes required for organizing and maintaining the operations for the Department of Kinesiology and Health Sciences (KHS) and the Centre for Community, Clinical and Applied Research Excellence (CCCare). This will...

  • Office Coordinator

    7 days ago

    Waterloo, Canada Wilfrid Laurier University Full time

    **Date**:Mar 16, 2023 **Location**: Waterloo, CA **Company**:Wilfrid Laurier University **Department**: Legal Services and Fair Practices **Job Type**: Limited Term **Full-time/Part-time**: Part Time (>=1249 hrs/year) **Campus**: Waterloo **Reports to**:Senior Advisor, Human Rights and Conflict Management **Employee Group**: CPAG **Application...

  • Wellness Education Coordinator

    4 days ago

    Waterloo, Canada Wilfrid Laurier University Full time

    **Date**:Jul 20, 2023 **Location**: Waterloo, CA **Company**:Wilfrid Laurier University **Department**: Student Affairs **Job Type**: Continuing **Full-time/Part-time**: Full Time (>=1249 hrs/year) **Campus**: Waterloo **Reports to: Manager, Wellness Education** **Employee Group**: WLUSA **Application Deadline**:July 28th, 2023 **Requisition...

  • Undergraduate Recruitment Coordinator

    7 days ago

    Waterloo, Canada University of Waterloo Full time

    Overview: This individual represents the Faculty of Health with recruitment audiences and is responsible for developing and executing the Faculty’s strategic marketing and recruitment plans in terms of relationship building and event management. **Responsibilities**: Marketing and Recruitment Plan Development - Conduct research to inform strategic...

  • Manager, Counselling Services

    3 weeks ago

    Waterloo, Canada University of Waterloo Full time

    Overview: Reporting to the Associate Director, Counselling Services (AD), the position of Manager, Counselling Services (Crisis, Intake & Support Coordination) is accountable for supervisory responsibilities of a specialized team providing front line clinical mental health programs and services for individuals experiencing mental health crises, connecting...