Quality Director

7 months ago

Concord, Canada Dufferin Concrete - A CRH Company Full time

Job ID: 494185

Work Type: Full Time Permanent

It is a great time to join one of Greater Toronto's Top 100 Employers Dufferin is going through an exciting business transformation which demands first-class Talent Management support to drive results.

We are building a world
- class team with a passion for positive business impact

Our team culture is collaborative, goal-oriented, and open to new ideas. We are passionate about continuous improvement and finding new and innovative ways of working together and with our stakeholders.

**Who we are**
Recognized as one of Greater Toronto's Top 100 Employers, **Dufferin Concrete** has been a trusted supplier, providing the materials, expert advice and value-added services to build roads, highways, schools, homes and buildings in Southern Ontario. With a network of 28 plants and over 400 ready-mix trucks, Dufferin Concrete provides a variety of standard and custom concrete mixes to meet technical specifications for commercial, industrial, institutional, and residential construction customers. And with 20 quarries, sand pits and distribution yards, **Dufferin Aggregates** has been the supplier of choice for the commercial, industrial, residential and civil engineering sector, supplying crushed stone, sand and gravel, recycled crushed concrete as well as recycled crushed asphalt across Southern Ontario.

We are a member of CRH plc, a global building materials company with a proud and successful history, a strong track record of performance and a clear commitment to safety and ethical business practices. The company employs over 90,000 people in 37 countries around the world.

Reporting to the Vice-President, Materials, the **Quality Director **is responsible for Technical Services across all Dufferin Materials lines of business, including Aggregates, Ready-Mix and HMA. Accountable for developing, implementing, and periodically evaluating product offerings ensuring finished products meet the quality, integrity, and efficiency standards set out by the organization. Through continuous collaboration and cross-functional communication, the Quality Director will provide leadership and vision, inspiring and motivating staff to achieve excellence within the sector.

**Responsibilities**:

- Lead and manage the quality function from new product conception through to warranty analysis to ensure customers receive the highest standard mix possible.
- Create and implement best practices, strategy, policies, procedures, and systems to aid and improve business performance.
- Ensure strategies and processes are in place to meet business and operational needs in terms of price, quality, and delivery of targets without compromising design.
- Evaluate the challenges faced by the business and take action to mitigate risks and develop opportunities.
- Monitor quality of raw materials and make appropriate recommendations based on findings.
- Assist in continuous improvement activities throughout the business ensuring that problems are prevented and that customer requirements are met with any problems resolved effectively and economically.
- Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the quality strategy highlighting product improvement and sustainability concepts.
- Report on Quality activities on a regular basis to the Senior Management team, ensuring accurate and timely reporting of relevant KPIs.
- Contribute to overall business strategy and annual budget process.
- Drive any necessary culture change and improvement in business performance to deliver strategic goals.
- Support and drive Health and Safety processes and procedures within the organization implementing a behavioral approach to safety and a zero-tolerance culture.

**Requirements**:

- Post-Secondary Degree in Civil or Chemical Engineering with 10+ years of experience in asphalt or construction materials testing including managing field and lab testing operations.
- 5+ years of experience managing a cross-functional team, within a matrix-driven environment.
- Ability to develop, maintain and communicate appropriate metrics, interpret trends, and adjust strategies as needed in response to changing market conditions and/or role requirements.
- Experience leading a quality function with a proven track record in strategic quality leadership delivering effective quality strategies, policies, processes and systems.
- Experience operating in and influencing at a strategic level.
- Customer focused & adaptable, with superb communication skills.
- Excellent Computer skills - Excel, PowerPoint, Word.

CRH Canada Group Inc. recognizes Canada’s diverse landscape. Accommodation is available upon request for applicants with disabilities throughout the recruitment and selection process.

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