Team Lead
3 weeks ago
You will help people and have a positive influence. You will bring a human touch to the relationship between customers and the company. You will guide members in their daily activities.
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today—one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI—where your ideas and actions make a difference.
**Your future duties and responsibilities**
On a day-to-day basis, you will:
- Coordinate the various professional activities related to the implementation and distribution of the training catalogue.
- Supervise and evaluate your team;
- Organize and participate in training and resource development;
- Plan the design of new training actions;
- Set up and maintain processes allowing work optimization of the sector;
- Ensure smooth communication and lead meetings with team members
- Manage and evaluate the quality of services provided
- Promote teamwork and resource development
- Represent the sector in various meetings
- Participate in various operational meetings and get involved in various business projects
- Ensure high quality service to our customers and members.
**Required qualifications to be successful in this role**
- University degree in human resources management, training management or any other combination of studies and relevant or equivalent experience
- A minimum of two years of team leading experience
- A minimum of five years of experience in the field of training
- Experience in the field of payroll (an asset)
- Experience in customer service (essential)
- Strong aptitude for teamwork
- Ability to cope with stress while maintaining a positive attitude
- Strong sense of organization and planning
- Good management of priorities and time
- Teamwork skills and communication skills
- Flexibility and great ability to adapt to change
- Ability to regularly take new initiatives
- Ability to work with Microsoft Office office tools
- Excellent command of French and English, both verbal and written (essential).
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