Showroom Manager
3 months ago
**WHO WE ARE**
Over the past 10 years, Eph Apparel has made it our mission to make finding the perfect fitting custom garments easy and affordable, while providing industry leading customer service. Canadian owned and operated, we have showrooms in Winnipeg and Calgary, regular fitting events in major Canadian cities, and an innovative E-Commerce platform that allows us to connect with clients across the globe.
**WHO YOU ARE**
**RESPONSIBILITIES**
- Develop strategic plans to enhance Eph Storefront operations and marketing initiatives.
- Manage Winnipeg Showroom budgets, sales goals, and inventory.
- Meet and exceed operational goals for customer service, training, merchandising integrity, order fulfillment, staffing and maintenance.
- Ensure merchandising and marketing reflect business objectives and that company marketing initiatives are properly executed at store level.
- Oversee the stylist team, providing regular feedback, training, hiring, and onboarding.
- Ensure completion to standard of daily responsibilities including processing sales orders, order fulfillment, replenishing inventory, maintaining a strong visual standard, managing satisfaction of received orders, the alterations department, and more.
- Build client and community relationships, to foster growth and awareness.
- Managing and resolving customer issues or concerns.
- Motivating and promoting teamwork and a fun, efficient workplace.
- Coordination of our High School graduation program within the Winnipeg market
- Coordinate and manage special events and community partnerships such as the Wonderful Wedding Show and Gentlemen’s Day.
- Act as a Brand ambassador and Company front-runner, leading by example while holding yourself and your peers to the highest standard of professionalism, charisma, and competence.
- Work with clients directly to lead by example and showcase the type of service and experience we hold as standard within our company.
**THE PERFECT FIT**
- Minimum 2-5 years in management or leadership roles within a retail environment
- Strong business acumen to create, track, and improve performance on key metrics
- Demonstrated experience in providing sales leadership and developing sales and marketing strategies
- Confident and comfortable using CRM’s, E-mails, and POS systems
- Charismatic personality with a strong tolerance for balancing multiple things at a time
- Demonstrate exceptional time management and organizational skills
- Learn quickly, adapting to different work conditions and daily assignments
- Be able to solve problems and troubleshoot effective solutions
- Demonstrate a high level of interpersonal communication
- A passion for men’s clothing with a strong sense of personal style
**WHY JOIN**
Here at Eph we offer the following:
- Competitive wages with generous product discounts
- Health benefits
- Paid vacation
- Onsite gym
- Subsidized parking *Subject to availability
- Downtown, entrepreneurial atmosphere
**Application Deadline: Saturday, October 12th, 2024**
**Job Types**: Full-time, Permanent
Pay: From $55,000.00 per year
Additional pay:
- Bonus pay
**Benefits**:
- Company events
- On-site gym
- Paid time off
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Retail Management: 2 years (required)
Work Location: In person
Application deadline: 2024-10-12
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