IT Technician

5 months ago

Mississauga, Canada Bloomstar Full time

**Summary/Objective**

The IT Technician provides fast and useful technical assistance on computer systems. Reporting to the IT Manager, this role will be responsible to answer queries on basic technical issues and to offer advice to solve them.

An excellent IT Technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer
- oriented and patient to deal with difficult customers.

**Duties and Responsibilities**
- Follows up on outstanding requests and ensure timely resolution.
- Creates accounts and configures hardware as part of on-boarding process.
- Provides technical assistance and support for incoming concerns and issues related to systems, software and hardware.
- Works through the problem-solving process with customers, empowering them to do the same in the future whenever possible.
- Runs diagnostic problems to resolve problems.
- Directs unresolved issues to the next level of support personnel.
- Supports audio and video equipment in conference rooms.
- Manages and monitors internal assets to ensure accurate inventory records.
- Other duties may be added and/or assigned as needed.
- Complies with the Occupational Health & Safety regulations and health & safety policies of the company and inform management of unsafe work conditions.

**Qualifications**
- Undergraduate degree or post-secondary diploma in IT, Computer Science or related stream with minimum 1 years’ work experience as Help Desk Technician or an equivalent combination of education, training and experience.
- Knowledge of Windows 7, Mac OS X, Google Collaboration Apps and Office 365.
- Ability to communicate technical information, both verbal and written, to a wide range of end-users.
- Active Directory maintenance and Exchange 2007 & 2010.
- Mac and PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android) knowledge.
- Client PC connectivity - ethernet, TCP/IP and VPN working knowledge.
- File server knowledge.
- Strong customer service and troubleshooting skills
- 2 years+ experience working in a Windows/Mac environment
- Very strong problem-solving and critical-thinking skills, able to identify issues, propose viable solutions, and implement appropriate changes.
- High attention to detail with time management skills.
- Results-oriented and organized, focused on producing high quality work within tight timelines.
- Demonstrates excellent communication skills in English. Knowledge of Spanish would be an asset.
- High energy team player, with a positive can-do attitude, flexible and adaptable to change.

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00 per year

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- IT support: 1 year (preferred)

Work Location: In person

  • Roofing Technician

    3 weeks ago

    Mississauga, Ontario, Canada Nailed It Roofing & Construction LTD Full time

    Job Title: Roofing TechnicianJob Summary: We are seeking a skilled Roofing Technician to join our team at Nailed It Roofing & Construction LTD. As a key member of our roofing crew, you will be responsible for installing, repairing, and maintaining roofs on various types of buildings. Your expertise in shingling, metal roofing, and flashings will make you an...

  • Cellular Network Technician

    2 weeks ago

    Mississauga, Ontario, Canada LINK IT UP Full time

    As a key member of the LINK IT UP team, the Cellular Network Technician will be responsible for installing, arranging, removing, and maintaining telephone equipment, wiring, and associated hardware in a fast-paced environment. This role requires a strong attention to detail and the ability to work efficiently in a dynamic...

  • Cellular Network Technician

    4 weeks ago

    Mississauga, Ontario, Canada LINK IT UP Full time

    Job Summary: We are seeking a skilled Cellular Network Technician to join our team at LINK IT UP. As a key member of our team, you will be responsible for installing, arranging, removing, and maintaining telephone equipment, wiring, and associated hardware.Key Responsibilities:Install, arrange, remove, and maintain telephone equipment, wiring, and associated...

  • Telecommunications Technician

    2 weeks ago

    Mississauga, Ontario, Canada AP-LINX IT SOLUTIONS INC. Full time

    About the RoleWe are seeking a skilled Telecommunications Technician to join our team at AP-LINX IT SOLUTIONS INC.Work Site EnvironmentThis position involves working outdoors at heights, which requires a focus on safety and physical stamina.Key ResponsibilitiesInspect and test cable signals and associated equipment to ensure optimal performance.Diagnose and...

  • Installation Technician

    1 week ago

    Mississauga, Ontario, Canada AP-LINX IT SOLUTIONS INC. Full time

    We are seeking an experienced Installation Technician to join our team at AP-LINX IT SOLUTIONS INC. as an Appliance Specialist.Job DescriptionThis is a permanent, full-time position that requires the individual to work 35 hours per week in a fast-paced environment. The successful candidate will have experience installing exterior and interior prefabricated...

  • Computer Systems Manager

    4 weeks ago

    Mississauga, Ontario, Canada BYTEMINDS IT SERVICES INC. Full time

    Job SummaryBYTEMINDS IT SERVICES INC. is seeking a highly skilled Computer Systems Manager to lead our IT operations team. The ideal candidate will have a strong background in computer systems management, with experience in assigning IT projects, coordinating IT projects, and supervising computer analysts, engineers, programmers, technicians, and other...

  • Computer Manager

    2 months ago

    Mississauga, Canada BYTEMINDS IT SERVICES INC. Full time

    Education: Bachelor's degree - Experience: 2 years to less than 3 years **Tasks**: - Assign IT projects to systems analysts, programmers and other computer technicians - Coordinate IT projects, including the design and deployment of new IT systems and services - Direct and control daily operations - Evaluate daily operations - Plan and control budget and...

  • Computer Manager

    2 weeks ago

    Mississauga, Canada BYTEMINDS IT SERVICES INC. Full time

    Education: Bachelor's degree - Experience: 2 years to less than 3 years - **Tasks**: - Assign IT projects to systems analysts, programmers and other computer technicians - Coordinate IT projects, including the design and deployment of new IT systems and services - Direct and control daily operations - Evaluate daily operations - Plan and control budget and...

  • Senior IT Project Manager

    3 weeks ago

    Mississauga, Ontario, Canada BYTEMINDS IT SERVICES INC. Full time

    Job SummaryAs a key member of our team at BYTEMINDS IT SERVICES INC., the Senior IT Project Manager will be responsible for leading IT projects from initiation to completion. The ideal candidate will have a Bachelor's degree and 2 years to less than 3 years of experience in IT project management. Key responsibilities include assigning IT projects to systems...

  • High-Paying Telecommunications Equipment Technician Role

    7 days ago

    Mississauga, Ontario, Canada AP-LINX IT SOLUTIONS INC. Full time

    We are seeking a skilled and experienced telecommunications equipment technician to join our team at AP-LINX IT SOLUTIONS INC. As a key member of our technical staff, you will be responsible for installing, maintaining, and repairing complex telecommunications systems.Job DescriptionThe successful candidate will have a strong background in telecommunications...

  • IT Systems Director

    1 week ago

    Mississauga, Ontario, Canada BYTEMINDS IT SERVICES INC. Full time

    Job DescriptionWe are seeking a highly skilled IT Systems Director to join our team at BYTEMINDS IT SERVICES INC. This is a permanent position with a competitive salary and excellent benefits.The successful candidate will be responsible for directing and controlling daily operations, assigning IT projects to systems analysts, programmers, and other computer...

  • computer manager

    2 months ago

    Mississauga, Canada BYTEMINDS IT SERVICES INC. Full time

    Education: Bachelor's degreeExperience: 2 years to less than 3 yearsTasksAssign IT projects to systems analysts, programmers and other computer techniciansCoordinate IT projects, including the design and deployment of new IT systems and servicesDirect and control daily operations Evaluate daily operations Plan and control budget and expendituresRecruit...

  • computer manager

    2 months ago

    Mississauga, Canada BYTEMINDS IT SERVICES INC. Full time

    Education: Expérience: EducationBachelor's degreeTasksAssign IT projects to systems analysts, programmers and other computer techniciansCoordinate IT projects, including the design and deployment of new IT systems and servicesDirect and control daily operations Evaluate daily operations Plan and control budget and expendituresRecruit staffReview operational...

  • Computer Systems Manager

    4 weeks ago

    Mississauga, Ontario, Canada BYTEMINDS IT SERVICES INC. Full time

    At BYTEMINDS IT SERVICES INC., we are seeking a highly skilled Computer Systems Manager to lead our IT operations. The ideal candidate will have a strong background in computer systems management and a proven track record of success in a similar role.Key ResponsibilitiesAssign IT projects to systems analysts, programmers, and other computer...

  • Network Infrastructure Specialist

    4 weeks ago

    Mississauga, Ontario, Canada BYTEMINDS IT SERVICES INC. Full time

    At BYTEMINDS IT SERVICES INC., we are seeking a skilled Network Support Technician to join our team. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our computer networks and systems.Key Responsibilities:Coordinate access and use of computer networksInstall software and hardwareMaintain, troubleshoot and...

  • Senior IT Project Manager Lead

    2 weeks ago

    Mississauga, Ontario, Canada BYTEMINDS IT SERVICES INC. Full time

    About BYTEMINDS IT SERVICES INC.We are a leading IT services company seeking an experienced IT project manager to lead our team of systems analysts, programmers, and technicians. The ideal candidate will have a strong background in managing IT projects, including design and deployment of new IT systems and services.

  • IT Systems Manager

    4 weeks ago

    Mississauga, Ontario, Canada BYTEMINDS IT SERVICES INC. Full time

    Job SummaryBYTEMINDS IT SERVICES INC. is seeking a highly skilled IT Systems Manager to lead our technology operations team. The ideal candidate will have a strong background in IT project management, with experience in assigning projects to systems analysts, programmers, and other computer technicians.Key ResponsibilitiesCoordinate IT projects, including...

  • Senior IT Project Manager

    7 days ago

    Mississauga, Ontario, Canada BYTEMINDS IT SERVICES INC. Full time

    Job Description:We are seeking a highly skilled Senior IT Project Manager to join our team at BYTEMINDS IT SERVICES INC.Company OverviewOur company specializes in providing cutting-edge IT solutions to businesses. As a Senior IT Project Manager, you will be responsible for overseeing the implementation of these projects and ensuring their successful...

  • Computer Systems Manager

    4 weeks ago

    Mississauga, Ontario, Canada BYTEMINDS IT SERVICES INC. Full time

    At BYTEMINDS IT SERVICES INC., we are seeking a highly skilled Computer Systems Manager to join our team. The ideal candidate will have a strong background in IT project management, with experience in coordinating IT projects, including the design and deployment of new IT systems and services. The successful candidate will be responsible for directing and...

  • Network Infrastructure Specialist

    2 weeks ago

    Mississauga, Ontario, Canada BYTEMINDS IT SERVICES INC. Full time

    Join BYTEMINDS IT SERVICES INC. as a Network Infrastructure Specialist and take your career to the next level in our fast-paced and dynamic IT environment.About the JobWe are seeking an experienced Network Support Technician to join our team. As a Network Support Technician, you will be responsible for coordinating access and use of computer networks,...