User Support Technician

2 weeks ago

Mississauga, Canada Megamind IT Solutions Limited Full time

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
**Tasks**:

- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
**Certificates, licences, memberships, and courses**:

- Microsoft SQL Certification
- Microsoft certified IT professional (MCITP)
- Certified Management Consultant (CMC)
- Microsoft Certified Systems Engineer (MCSE)
**Computer and technology knowledge**:

- MAC
- JavaOS
- Networking software
- Networking security
- Internet
- C++
- MS Office
- MS Windows
**Security and safety**:

- Criminal record check
**Work conditions and physical capabilities**:

- Work under pressure
- Tight deadlines
**Personal suitability**:

- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Team player
- Time management
**Screening questions**:

- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current field of study?
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week

  • User Support Technician

    2 weeks ago

    Mississauga, Canada Neu Beans Solutions Inc. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training...

  • User Support Technician

    3 weeks ago

    Mississauga, Canada Neu Beans Solutions Inc. Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to...

  • User Support Technician

    3 weeks ago

    Mississauga, Canada ILAHSOL Technologies Inc Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...

  • User Support Technician

    4 weeks ago

    Mississauga, Canada TOOTH CORNER DENTAL OFFICE Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...

  • User Support Technician

    3 weeks ago

    Mississauga, Canada VAXSTREAM CORPORATION Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...

  • User Support Technician

    4 weeks ago

    Mississauga, Canada VAXSTREAM CORPORATION Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical...

  • User Support Technician

    3 weeks ago

    Mississauga, Canada Megamind IT Solutions Limited Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...

  • User Support Technician

    3 days ago

    Mississauga, Canada TOOTH CORNER DENTAL OFFICE Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...

  • User Support Technician

    2 months ago

    Mississauga, Canada World Elite Technologies Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical...

  • User Support Technician

    3 hours ago

    Mississauga, Canada World Elite Technologies Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical...

  • User Support Technician

    2 weeks ago

    Mississauga, Canada Alta international Inc Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...

  • User Support Technician

    1 week ago

    Mississauga, Canada AKIN FORCE Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...

  • User Support Technician

    4 weeks ago

    Mississauga, Canada RAENAN CONSULTANCY INC. Full time

    Education: College/CEGEP - Experience: 1 to less than 7 months **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response...

  • User Support Technician

    2 weeks ago

    Mississauga, Canada Technology Solutions Full time

    Education: College/CEGEP - Experience: 1 to less than 7 months **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response...

  • user support technician

    1 month ago

    Mississauga, Canada Neu Beans Solutions Inc. Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...

  • User Support Technician

    2 weeks ago

    Mississauga, Canada HEM Innovative Solutions Inc. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...

  • user support technician

    4 weeks ago

    Mississauga, Canada Neu Beans Solutions Inc. Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...

  • user support technician

    3 months ago

    Mississauga, Canada ILAHSOL Technologies Inc Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...

  • User Support Technician

    4 weeks ago

    Mississauga, Canada ROOFERS CANADA INC. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 to less than 7 months **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other...

  • user support technician

    3 weeks ago

    Mississauga, Canada ILAHSOL Technologies Inc Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...