User Support Technician

1 month ago

Mississauga, Canada BYTEMINDS IT SERVICES INC. Full time

Education: College/CEGEP
- Experience: 7 months to less than 1 year
- **Tasks**:

- Give access to computer networks
- Report on the performance of computer systems and networks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week

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